The fire came recommended by my builders,. It arrived quickly and was easy to install (by them). I love it; it's a perfect boost for central heating in winter or a top up when weather turns cooler. Lo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Endeavour Fires – Quality Electric Fires from Yorkshire We are a Yorkshire-based specialist in premium electric fires and fireplaces, offering exceptional customer service and great value. With over 40 years of combined industry experience, our team works closely with trusted manufacturers to deliver stylish, reliable, and high-quality products. Our collection includes contemporary, modern, and traditional designs – from easy-fit wall-mounted fires to sleek inset and built-in media wall options. Many models feature adjustable mood lighting with 13 colours and 5 brightness levels, creating the perfect ambience for any space. We pride ourselves on excellent after-sales support, fast access to spare parts, and a reputation built on thousands of positive reviews.
Written by the company
Bakers Court, Hopper Hill Road, YO11 3YS, Scarborough, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service. Quick, easy and efficient. Delighted with the fire. Thank you. Arthur
Ordered the fire, got confirmation, message sent for delivery date…came next day, delivery man was on time and friendly, fire perfect. Wish more companies were like you, and it all comes down to organisation.
Reply from Endeavour Fires
Very friendly and professional company. I ordered the wrong remote control, they immediately advised to return it and the correct replacement would be sent out.
Reply from Endeavour Fires
Encountered no problems, simply ordered and arrived within a few days thank you
Reply from Endeavour Fires
I’m really pleased with the electric fire. It looks good and so far seems to work well. The delivery was very quick, and the website had plenty of useful information to help with choosing the right fire. Overall, a good experience and I’m happy with my purchase.
Reply from Endeavour Fires
Great fire and great customer service
Bought one for ourselves , my son liked it and he has bought one.
Reply from Endeavour Fires
The fire came recommended by my builders,. It arrived quickly and was easy to install (by them). I love it; it's a perfect boost for central heating in winter or a top up when weather turns cooler. Love the different coloured effects. Stands up well against more expensive fires that I looked at.
Reply from Endeavour Fires
The fire looks great,but the installation guide could be a lot more informative and a better procedure to follow, I'm a very experienced engineer and it took me a good few hours to complete, but after completion it's very eye catching and looks fantastic.
Well worth the money
Reply from Endeavour Fires
Fast next day free delivery. Easy ordering process and quality product. Fire surround flat packed but easy to follow assembly instructions. Both fire and surround looks great.
Reply from Endeavour Fires
Easy ordering
Fast delivery
Beautiful fire surround
Easy to put together
Excellent communication with seller
Would highly recommend this company
Reply from Endeavour Fires
Bought an electric fire suite and discovered that it was damaged upon assembling it. Arranged for it to be returned. Sent 5 photos of different areas of damage and was offered 50% refund because they had discovered more damage then id mentioned!!! Absolutely ludicrous. Customer Services poor, about 30 emails back and forth, eventually had to get refund through PayPal.....
Reply from Endeavour Fires
I just love me new fireplace from Endeavor Fires. It looks great in my living room.
It is so realistic looking. I love how you can change the lighting colour and, also the size of the flames.
Delivery was fast, and we were kept informed. Great customer service.
Reply from Endeavour Fires
Fantastic product, works well and looks great.
Wonderful, friendly and very helpful customer service.
Reply from Endeavour Fires
Very helpful and informative about the fires they supply.
Reply from Endeavour Fires
The website and virtual tour was both informative and gave you a clear idear how the fires looked working.
We went to the showroom and all the members of staff were polite, friendly, helpful and professional .
We purchased the Runswick fire. We are extremely pleased with it in every way.
We will definitely buy again from this company.
Highly recommend.
Reply from Endeavour Fires
Took longer to arrive than advertised by two days but was perfect when opened
Reply from Endeavour Fires
The actual electric fire seems good quality but... the original advertisement quoted 'next day delivery'. The actual delivery time was - ordered on the 6th June and delivered on July 14th. They also sent a chrome finish when I ordered a brass finish?
On the positive side, they did give me a £10 off (hopefully) the spacer that I had to order as the fire didn't fit the surround perfectly.
Reply from Endeavour Fires
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.