My passport experience started off badly. I used the online renewal system, which got stuck in a submit / reject / resubmit / re-reject loop. To my amazement, when I submitted an online complaint i... See more
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Entry LLC is a private company providing fast, secure visa, passport, and e-Visa services. We’ve helped over 2 million clients worldwide complete applications for countries including the U.S., Canada, Australia, New Zealand, and the Schengen zone. With a dedicated agent by your side, real-time tracking, and AI-assisted tools, we make the travel application journey simple and stress-free. Planning a trip? Think Entry, just tell us which country you’re planning to enter next.
30 N Gould St Ste N, 82801, Sheridan, United States
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The support provided by this company after the application was submitted to the USA Embassy in Athens was very good. Specifically, Emma B. was very helpful when providing information on the expected steps and outcomes of the process. She was always supportive and kind during her communications during the process (need for a USA visa after it was stolen in Athens), which helped in such difficult times.
My main negative observation is on the lack of accurate information given by the people at the door at the USA embassy, or the website they indicate.
Instructions were clear and easy to follow. I didn't need it expedited but it arrived quickly. Appreciated the great service.
I urgently needed my visa for work travel and entry LLC was able to assist me in 3 weeks. The process was fast and they handled all the admin. I hate admin
Scam! No passport! It’s been over 90 days and the State Dept still does not have my form . Entry LLC refuses to refund my money! You are better off going directly to the State dept web site for a quicker and cheaper response!
Professional work and professional treatment from the company and all employees, especially Emma Thanks alot
Great experience and very collaborative staff.
Many thanks to Cyrill!
The experience with this agent is so bad: slow process, keeps asking for supplementary documents. Even after the login process, I was asked to provide additional documents. Eventually passed my travel day without issuing any VISA. Wasted the money on returned air ticket, registration, and hotel accommodation
The entry service is one if its kind i must say it went smoothly,I love that they response fast...
Emma was absolutely amazing and incredibly helpful throughout the entire process. She explained everything step by step, and whenever I had a question, she was always quick to respond. I really appreciated how attentive, knowledgeable, and supportive she was!
I had an excellent experience working with Emma. She was professional, responsive, and genuinely went above and beyond to help me. She handled everything with care and attention to detail, kept me informed throughout, and made the whole process smooth and stress-free. I couldn’t have asked for better support. Highly recommended — a solid 10 out of 10. Thank you, Emma!
Very fast response to queries. Emma was great and accurately answered all of my questions within minutes.
I often wondered when this team ever sleeps! They always seem available to help at any time of the night or day.
I was very impressed with the customer service, communication and delivery of my renewed passport.
I just now received notice from the State Dept that they've received my application. That means that Entry took 4.5 months to get it to them (and now I have to wait 4-6 weeks to get the passport). I accidentally clicked on entry to renew my passport because it was the first link that popped up with the Google search. My bad I know.
I got myself in a stressful situation by forgetting to renew my passport until I was 1 month away from taking an international trip. The entire process of getting an expedited passport from start to finish was made seamless with the assistance of the Customer Care Team! Yasmin provided clear instructions and helpful responses with absolute professional and patient communication. The process was very straight forward with quick and easy steps. I received my passport sooner than expected and am so relieved and thankful to the Customer Care Team for handling the request and providing step by step assistance the entire way! This took a huge weight off of my shoulders.
Still waiting for any response after paying for a passport nearly 3 months ago.
Smooth & Fast Application Process,
Efficient & Professional Experience
Really impressed with Entry's professional approach. From navigating the initial setup to finalizing everything, the entire service was quick, efficient, and well-organized.
Entry (LLC)'s response was timely and prompt. The communication from Entry, Emma Brooks in particular were very helpful during the process of visa application. Towards end Entry could not help in locating my passport for pick up and I had to use other channel to find the solution.
The service is easy and the staff is kind, respectful, and responsive to customer questions and needs.
I was trying to get my passport online I paid $148 and after I paid it I see a big old yellow box pop up that's it once it's processed they'll come back and charge me the government fee of $130 for my passport which is what I thought the 148 was covering I did not know this was outside third party they got advertisement up like they're part of the government with US Passport showing US passport I've been asking for a refund on this $148 since 5 minutes after I process this and realize it was a third party that started at 4:30 in the morning here it is 11:15 at night no response to say hey yes your refund Is On The Way I Am 70 years old I'm retired and on a fixed income who takes advantage of people you don't need my money that bad to take advantage of me all I want to do is pay for my passport which cost $130 not $148 plus another $130 please don't ever use their service who does that to people Nobody Does that but devils you need to find God in your life you need to refund my money back to me and I guess when I finish with this review I need to send you off to the federal law Department because guess what you just stole my money which is all the money I have to get my passport which I need to get it before it expires I don't have any extra money and it's like you don't care that I need my money I can't believe you're doing this to me and if I had my way I would take it out of you another way but since I have to be walking with God I'm going to pray for you because I can't believe that you are such a devil that you would steal from somebody on a fixed income who does that to try to build their company up all I want is my $148 that I gave you this morning at 4:30 please please send my money back I'm going to keep sending bad reviews about you and I'm going to keep sending emails until you refund my money this does not make sense and anybody out there in the world please do not use this company they're wrong and their thieves
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