Emblemboutique Reviews 

192
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, most reviewers were unhappy with their experience overall. Many people found the product quality terrible, describing items as cheap, flimsy, or poorly made, often not matching advertised images or descriptions. Customers frequently encountered issues with orders, such as long delivery times, incorrect items, or sizing problems. The return and refund process was a major frustration, often requiring costly international shipping or facing outright refusal for full refunds. However, some customers also noted satisfaction with their purchases, finding certain items to be comfortable, well-made, and accurately represented online.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing significant dissatisfaction... See more

Quality

Customers had negative experiences with quality, frequently reporting that dresses did not look like the... See more

Order

Consumers express significant dissatisfaction with their orders, frequently reporting issues such as wrong... See more

Return policy

Reviewers highlight significant dissatisfaction with the return policy, frequently reporting difficulties in... See more

Refund

Users describe negative interactions with refund processes, often finding it impossible to obtain a full... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I wish I read these reviews before ordering! I have the exact same issue at the moment regarding quality; it is not the dress on the website (photos on their website are a scam). Have had 2 emails ab... See more

Company replied

Rated 1 out of 5 stars

I wish I had read the reviews before wasting my money on this company. My order took almost 3 weeks to arrive, and when it finally showed up, the dress was absolute garbage. The quality is terrible... See more

Company replied

Rated 1 out of 5 stars

They are fraud, I purchased 2 dresses they are same color as the picture but fabric is not for human body, I’ve been trying to return they want me to return it to UK address which will cost me more... See more

Company replied

Rated 1 out of 5 stars

The absolute worst. Wish I'd read these reviews as well. I tried to return it within an hour of receiving the dress. I've reported them to all the agencies for their deceptive and predatory practices.... See more

Company replied



Contact info

2.8

Average

TrustScore 3 out of 5

192 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(192)

170 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAAAAAMMMM

This web site is mysterious, fake adresses no phones no customer service only emails with unuseful answers. Bought a dress a month ago Ive been told its on the way and got tracking number that is not working the provided delivery company says that they didn’t receive the package. They don’t want to refund, if you make little search about this site it says that it is a scam i doubt about those bunch of 5 stars reviews made in the same day. Need my refund ASAP

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Detail Oriented!

I loved the measurements in the description under each dress.
Most companies use general sizing, but Emblem Boutique posts specific measurements for each size making it easy to order a perfect fit.

22 July 2026
Unprompted review
Rated 4 out of 5 stars

Good communication

Very friendly customer service with good communication on when my order would arrive. I do think that they could improve on their return policy.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Very Pleased

The fit of the items ordered was prefect following the sizing chart. The knit fabric is very heavy and not thin. I was surprised they came with an under slip, considering the low price.

22 July 2026
Unprompted review

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