eKwiaty Reviews 

2,536
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I attempted to order flowers for a friend in Gdansk through eKwiaty. My payment did not go through immediately. I was using an American credit card. I contacted the company and got a really rude email... See more

Rated 5 out of 5 stars

My order was for my sisters son, and the flowers are very beautifully done. The driver kept her informed throughout. Very satisfied! 100% recommended.

Rated 5 out of 5 stars

Another order placed with eKwiaty and another smile on my mum's face. I highly recommend them, so far they have never disappoint and the last order included the coffee cake which was apparently great... See more

Rated 5 out of 5 stars

I have been ordering flowers from E-Kwiaty for many many years now and have been disappointed. Good prices and good service! Highly recommended.

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Wejdź i zamów kwiaty przez internet lub telefon. Dostawa pocztą - Ekspresem kwiatowym nawet w dniu zamówienia. Wyślij piękny bukiet z E-kwiaty!


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,536)

752 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Joke

First time and definitely last time.
Poor quality, unprofessional service!
I'm so disappointed.

3 April 2021
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Always delivered on time and no complaints regarding the flowers. Not the cheapest but no complaints regarding anything else.

25 March 2021
Unprompted review
Rated 1 out of 5 stars

Not serious, they're a joke.

Ordered flowers on international women's day for my girlfriend, flowers didn't show up, looked up the facebook page, saw multiple people had the same problem. This is a Micky Mouse business, not serious, they're a joke.

Avoid!

DO NOT SPEND YOUR MONEY ON THIS COMPANY.

9 March 2021
Unprompted review
Rated 1 out of 5 stars

PLEASE AVOID E FLOWERS!!!

Ordered a bouquet for my grandmother's 95th Birthday. I wanted something special but flowers looked nothing like on the picture...very disappointed.
Customer service very poor and unhelpful.

7 March 2021
Unprompted review
Rated 5 out of 5 stars

Very good quality

Very good quality of the product, very good and professional service. Thank you
Wysoka jakosc produktu, bardzo dobra Donna profesjonalna obsluga. Dziekuje

18 February 2021
Rated 1 out of 5 stars

Absolutely avoid

Absolutely avoid, flowers looked nothing like what I have ordered .I selected picture of beautiful flowers and received bouquet of cheap looking flowers . Customer service is unprofessional and rude .
Please save yourself disappointment and absolutely AVOID

15 January 2021
Unprompted review
Rated 1 out of 5 stars

Avoid!!

Avoid!!
Flowers don't match the picture, bouquets are much smaller.
Tried to surprise my Dad on his birthday. Very disappointed.

30 December 2020
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. Wanted to make a surprise for my family so ordered Xmas flowers and basket with sweets. Flowers were nothing like on the picture, more like from lidl. Basket wasn't delivered at all. It is just SCAM!!!

22 December 2020
Unprompted review
Rated 1 out of 5 stars

Stay away. It's a scam!

Stay away! If you don't want to lose your money, don't order from e-kwiaty. THIS IS A SCAM and this company is a joke! The flowers are stale, bouquets much smaler and do not match the pucture. They use the cheapest flowers, very poor quality!!! The costumer service is rude and very unprofessional. They don't pick up the phone. They do not have any respect to theirs costumers. STAY AWAY! IT'S A SCAM.

18 August 2020
Unprompted review
Rated 1 out of 5 stars

Flowers do not match description

Flowers do not match description. Types of flowers / decorations and the colour scheme does not match, very poor effect vs the picture advertised on website. Customer service appaling. Avoid!

3 August 2020
Unprompted review
Rated 1 out of 5 stars

An absolute scam; fraudsters not a legitimate company

I've order a medium bucket of flowers (Bukiet Olsnienie) for Mothers Day (144,90 PLN). On E-Kwiaty website there was a beautiful picture of a bouquet containing a lot of white healthy looking flowers. What my mother got was the absolute opposite - small bucket with lots of random colourful flowers; they were already dying when they were delivered. When I've contacted the E-Kwiaty for a refund; they have not admitted to fault and are refusing to make a refund. This is an absolute scam; and the company is a fraud. Please do not use them as your addressee will be disappointed with the flowers they get. This was the first time I used E-Kwiaty instead of Poczta Kwiatowa, and I will never go back to E-Kwiaty. I will be referring this case to the consumer rights regulator in Poland.

4 June 2020
Unprompted review
Rated 1 out of 5 stars

Scam alert!!

not delivering orders on time,
not answering phone calls,
not replying on emails,
lying about the delivery status,
¯\_(ツ)_/¯
stay away

3 June 2020
Unprompted review
Rated 1 out of 5 stars

They are cheaters

They are cheaters!

I ordered a bouquet of flowers for mothers day. The price was 179.99 PLN. On their website there was a beautiful picture of a bouquet containing a lot of colorful healthy looking flowers. What I got, was the absolute opposite.

They told me to file a complaint on their email, but it will not help and their phone line they have shut down completely.

NEVER USE E-KWIATY!!

27 May 2020
Unprompted review
Show reviews in all languages. (2,536 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look