5* the Gothic Zone team was very responsive and supportive! Fast shipping to Portugal too. I had an issue with an item of the order (everything else arrived in perfect conditions!) and they helped me... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very helpful and quick to respond when I had an issue. Good customer service
Here is the one negative thing I could say about that company: No purchaise confirmation via email. Here are the good things about that company: I ordered two items and they were shipped to Germany so... See more
Company replied
Perfect seller, package arrived to UK with wicked time. Had some customs charges so the parcel was held at my local sorting office for collection. The seller was perfect in helping me track it down... See more
Company details
Written by the company
La tienda se encuentra en el casco viejo de Bilbao, en Somera nº18 orientado a los artículos góticos, metal, pinup,rock, urban..... todo lo que engloba el estilo de vida alternativo. Encontrarás ropa de hombre, mujer, complementos, decoración calzado, ropa niño, merchandise musical....rock,metal, death, black, punk, gothic. Una amplia gama de marcas oficiales como; Alchemy Gothic, Spiral, New Rock, Banned, N, Burleska, Killstar, Poizen Industries, Heartless, TUK, Nemesis Now, VixxSin y muchas más. Entra a la tienda virtual y tendrás al alcance de la mano todo lo relacionado con la estética gótica y alternativa. Envíos a toda España y Europa.
Contact info
Calle Somera, 18, 48005, Bilbao, Spain
- 944165050
- info@e-gothiczone.com
- e-gothiczone.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and quick to respond when…
Very helpful and quick to respond when I had an issue. Good customer service
Stylish pullover
The Pullover is great! It suits perfectly and feels warm and cosy. I like the style very much! Package and shipping went quickly.
Thank you! I‘m absolutely satisfied!
5* the Gothic Zone team was very…
5* the Gothic Zone team was very responsive and supportive! Fast shipping to Portugal too. I had an issue with an item of the order (everything else arrived in perfect conditions!) and they helped me right away and offered a prompt refund. I am very thankful for the assistance, and will definitely order again.
Great stock and Great service.
My wife had been after these Killstar shoes for a long time buy they were sold out everywhere in her size. I found a pair on Gothic-zone and bought them for her birthday. I had a question which was replied to within the hour, and the shoes were posted straight away. They took about 12 days to get to the UK from Spain which wasnt too bad considering it was so close to Xmas. I highly recommend Gothic-Zone. The items are great, lots of hard to get pieces and the service is excellent. I will definately buy from them again.
Great Service
I placed an order from the UK and it arrived less than a week later. Well packaged. Great communication regarding my items. I will definitely shop with Gothic-Zone again.
100% Experiencia de compra perfecta.
Kid approves
Not my style completely, but teenager kid likes it, so why not to order.
Arrived fast and accurate ordered all…
Arrived fast and accurate ordered all the way from croatia
Perfect seller
Perfect seller, package arrived to UK with wicked time.
Had some customs charges so the parcel was held at my local sorting office for collection. The seller was perfect in helping me track it down
Great service
The shoes look great, fit well, and are in good condition. The delivery didn't take too long, considering it had a long way to go. Customer service was excellent. I'd definitely buy from Gothic-Zone again.
Amazing shop
Amazing shop, fantastic items and super fast shipping. You guys are the best!
Amazing shop!
Amazing shop with a great selection of products! The prices and shipping were very reasonable and were shipped out quickly. The products were packed very well and was received in excellent condition and quality.
A nice find
First purchase on this site of a product that I only saw on sites outside Europe, fast shipping, very happy with my overall experience with them
I'm in love with the cookie cauldron!
I'm in love with the cookie cauldron!
I ordered from Germany and I felt well informed about the state of my order.
I'm very satisfied!
This is my first Order and I'm very satisfied! The package arrived on time, I really like the bag with the logo of the store, in which the ordered items were placed. I think I will order from the site another time as soon as I can. Thank you e-Gothic Zone! ☺️
Was my first order and went very well :)
Item I received was exactly as…
Item I received was exactly as described, and packed securely. I was a bit weary and worried about it breaking, as it was a little glass item and it was coming to the US from Spain. But everything worked out great! It was sent out promptly and my shipping amount was indeed prorated as the website promised.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.