Very professional. There was a small technical glitch when we used their website but they responded super-quickly with a personal and very detailed reply which completely addressed the issue. I was i... See more
Company replied
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See what reviewers are saying
My 4sure glucose monitor died , having just ordered the testing strips for this monitor I was finding it hard to find a replacement. Amazon had every monitor but not this brand ( I couldn’t find one)... See more
Company replied
Product ordered at 3.45pm on a Friday on 1-2 working day tracked delivery. Expected it to arrive Monday/Tuesday but arrived by 10am on Saturday morning with excellent tracking information provided. Wi... See more
Company replied
I ordered from DS Medical because they sell handwarmers that are manufactured in the UK. I bought 2 handwarmers and 2 of the longer packs for the body, in preparation for winter, as I have reynaud's d... See more
Company replied
Company details
- #12 of 16 best companies in First aid station
- #11 of 27 best companies in Hospital equipment and supplies store
Information provided by various external sources
At DS Medical we believe in excellence in pre-hospital and primary care. Founded by ambulance personnel, we became distributors of medical and first aid supplies to the pre-hospital care market. DS Medical stock medical supplies for all stages of medical services, from first aid and first response equipment, training & education to diagnostics, patient handling and treatment as well as personal equipment and clothing. We always aim to offer our customers the best possible quality of service and welcome any feedback you may have for us.
Contact info
Eagle Building - E2, Daedalus Park, Daedalus Drive, PO13 9FX, Lee-on-the-Solent
- 01329 311451
- info@dsmedical.co.uk
- dsmedical.co.uk
4.8
Excellent
915 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great products with competitive…
Great products with competitive pricing.
Quick delivery.
28 August 2026
Reply from DS Medical
Thank you for your review. We’re pleased you were happy with our products, pricing and delivery service. We appreciate your business and look forward to helping you again.
Very professional
Very professional. There was a small technical glitch when we used their website but they responded super-quickly with a personal and very detailed reply which completely addressed the issue.
I was initially a little irritated but having received their lovely reply I would be delighted to order again.
2 September 2026
Unprompted review
Reply from DS Medical
Thank you for taking the time to leave this review. We’re sorry about the initial technical issue, but pleased that our team responded quickly and resolved everything for you. We really appreciate your understanding and look forward to helping you again.
Items bit more expensive than others…
Items bit more expensive than others but my experience good all round
3 August 2026
Reply from DS Medical
Thank you for your honest feedback. While we may not always be the cheapest, we aim to provide reliable products and a consistently good service. We’re pleased you had a positive experience and appreciate your custom.
Thank you for a very professional and…
Thank you for a very professional and speedy service.
31 July 2026
Reply from DS Medical
Thank you for your kind feedback. We’re pleased you were happy with our professional and speedy service, and we appreciate you taking the time to leave a review.
Excellent service as always
Excellent service as always. Easy to order with a super quick dispatch and delivery. Highly recommended
28 July 2026
Reply from DS Medical
Thank you for your continued custom and kind recommendation. We’re pleased you found ordering easy and that your order was dispatched and delivered promptly.
Belt was exactly what I needed
Belt was exactly what I needed, right size and price and was delivered promptly.. works fine
27 July 2026
Reply from DS Medical
Thank you for your review. We’re pleased the belt was exactly what you needed and that you were happy with the size, price and prompt delivery.
Good price,quick delivery and very good…
Good price,quick delivery and very good packaging.
27 July 2026
Reply from DS Medical
Thank you for your review. We’re pleased you were happy with the price, prompt delivery and packaging. We appreciate your custom.
goods delivered when promised
29 June 2026
Reply from DS Medical
Thank you for your kind review! We're delighted to hear your goods were delivered as promised. We really appreciate your support and look forward to serving you again.
Great Service
I found the website easy to order from and delivery was prompt. No stress. Would recommend.
30 June 2026
Reply from DS Medical
Thank you for your wonderful review! We're delighted to hear you found our website easy to use and that your order arrived promptly. It's great to know the whole process was stress-free. We really appreciate your recommendation and look forward to serving you again! 😊
Reply from DS Medical
Thank you for your great review! We're so pleased to hear you found exactly what you needed at a good price and that our delivery was quick. We really appreciate your feedback and look forward to serving you again! 😊
Fast Delivery
Product ordered at 3.45pm on a Friday on 1-2 working day tracked delivery. Expected it to arrive Monday/Tuesday but arrived by 10am on Saturday morning with excellent tracking information provided. Will definitely use again.
26 June 2026
Reply from DS Medical
Thank you so much for your wonderful review! We're delighted your order arrived even sooner than expected and that you found our tracking updates helpful throughout the delivery. It's great to hear we exceeded your expectations, and we really appreciate your recommendation. We look forward to serving you again soon!
Reply from DS Medical
Thank you for your great feedback! We're so pleased to hear you found the ordering process easy and that your order arrived the very next day. We really appreciate your support and look forward to serving you again soon!
Great supplier of items for our first aid kits
The items ordered (foil blankets for our first aid kits) were shipped promptly and arrived well packaged.
3 June 2026
Reply from DS Medical
Thank you for your positive feedback. We're delighted to hear that your foil blankets arrived promptly and were well packaged. It's great to know the items met your needs for your first aid kits. We appreciate your support and look forward to serving you again in the future.
Reply from DS Medical
Thank you for your kind feedback. We're delighted to hear that you were pleased with both our quick delivery and our range of first aid equipment. We work hard to provide quality products and efficient service, so it's great to know we met your expectations. We look forward to serving you again in the future.
Reply from DS Medical
Thank you for your 5* review, and your comments.
Quick delivery
I ordered last Wednesday and received my order the following day, so grateful for this as hadn't been able to check my bloods for 2 weeks as lost my diabetes monitor while on holiday in Orlando
27 May 2026
Reply from DS Medical
Thank you for your lovely review! We're so pleased to hear that your order arrived the very next day. We understand how important it is to be able to monitor your blood glucose levels regularly, especially after losing your diabetes monitor while on holiday. We're delighted we could help you get back to checking your bloods quickly. Thank you for choosing us, and we hope you're enjoying your replacement monitor. 😊
Reply from DS Medical
Thank you, greatly appreciated
I received my order put part of the…
I received my order put part of the order only had 1 week and 1 day before it expired. I have been given the money back but no option to have the goods replaced.
28 April 2026
Reply from DS Medical
Thank you for your review and for your earlier email.
We’re sorry to hear that the syringes you received had such a short expiry date and understand the inconvenience this caused, particularly as you had to source alternatives elsewhere to ensure your kit remained in date.
As soon as this was brought to our attention, we issued a full refund. We appreciate your feedback regarding the option of a replacement and agree this would have been helpful in this situation.
Your comments have been noted, and we will review our stock management and processes to help ensure more suitable expiry dates and clearer resolution options are provided going forward.
Thank you again for your feedback.
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