Gorenje Danmark Reviews 

So You buy an owen. after 3 years it starts to cur all power in the house when opening the door. Support says its a well known problem as the factory forgets a small plug to prevent steam going to the eletrics. they send me one but it does not help. as its more than 2 years they will not help. HOW MUCH ELECTRIC MATERIAL CAN RESIST THIS FOR 3 YEARS. don't ever buy this crap.

I had an issue with my dishwasher and learned from previously need of the support to fill a formular on their webpage. I got stuck there, and wrote directly to the same person from last time, Ivan. Got instant support and through video call guided me and ordered a new part right away. I am very grateful for the fast response and helpful support. Thanks Ivan.

Great customer support. I have been in contact with Ivan who helped me with some missing parts to my oven. The missing parts has been sent the next day free if change.

I called Support and got a very quick and competent response, which solved my problem. Thanks Dora

Very fast and a very good support from Ivan Petrovic, when parts were missing.
Österberg, Sweden

Super service/experience. I can only recommend this service facility.

Quick resolution of issue! Thanks, Ivan for good service.

Excellent service from Ivan Petrović from their customer support.
Very fast feedback and delivered an excellent service that meets my expectations on a service call.

Spikes on the bottom rack of my Gorenje dishwasher broke off after 1 year of usage. I wrote to them via their contact form on their website and didn’t hear back (perhaps there was a website error?). After reaching them via phone, I was told spare parts are not replaceable after the 6 month warranty period. I was directed to a website to buy a new bottom rack for my dishwasher, and sadly I discovered they don’t sell the product I require. I contacted Gorenje once more and was informed to contact their technician service, that I would have to pay for, and there would be no guarantee they could fix the rack.

If I’d have known about Gorenjes underperforming products and poor service, I would have chosen another brand.

In my opinion, they produce the most quality and modern kitchen equipment. I'm praiseful for their ovens, coffee machines, microwaves and hoods, because they are installed in my brand new kitchen which I was refurbishing cohesively with the top deisgners. They advised me to apply for services to this brand, cuz it's a well-known brand. Their equipment flawlessly matched the design of the kitchen, because you can choose whatever color you wish, I mean from so-called austere and ascetic gamma, such as black, ivory, white, powder cream and so on.

I bought a gorenje dishwasher after dishwater right from beginning it had issues...initially the door wasnt closing they send a technician to fix it ,it was ok for 2 days again back to same old position, its been hardly a month and this is the condition,no wthey are saying no spare parts for the machine

Please accept my appology - the reason l sent a review to you is that although HISENSE is on the front panel with GORENJE name on the inside of the door panel. I 'assumed'that you built it and Hisense sold it.

Last month I bough a Gorenje dishwasher but it was so bad. Even the 1 star is too much for this product
*The dishes are not clean even after 3 hours
*The door doesn't open automatically
We contact the company were we bought this dishwasher and they send us many technicians, they didn't find a technical issue.
They only said it doesn't clean and there is no technical problem

Washer dryer--takes way too many hours
Received washer dryer in a "luxury" apartment. Most of the cycles moves move items around but does not actually wash anything. The standard wash cycles for cottons, one of the few cycles that that does wash takes three + hours. Using 1 tab of soap requires at least one extra rinse to get the soap out. Another 17 minutes. Drying is normally near three hours if it is dry enough the first time around. Thinking that this saves any environment or power or money is an oxymoron.

I just waited 40min in line on the telephone to talk to their customer service regarding a problem with my Gorenje product. Within 1 minute, the customer service person made a sarcastic joke about my problem and hung up on me.

I am sorry , I didn't want to send my bad experience to Gorenje denmark, it was for gorenje germany
Please ignore my review and Thank-you for your reply

New freezer power consumption 1/3 more than stated

Bought a new freezer combination. Consumption according to Gorenje 244kWh per year, actual consumption approx. 380kWh per year at the lowest setting, i.e. refrigerator at 8c and freezer at -16c. Checked by Gorenje customer service, according to Gorenje everything ok, such deviations are apparently normal. Not recommended, power consumption figures unrealistic