It couldn’t be any easier to submit a potential claim,within minutes of submitting my claim they notified me that they had been accepted.It can’t be any easier than this.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent! Recognised my car reg number straight away followed by 5 or 6 simple questions. Followed up with confirmation text and email within minutes!
Company replied
if i had not been notified i would not have made a claim only by diesel-claim uk informing me that i might be due a claim which i thank the firm very much
Company replied
The guy l spoke with was very helpful & calming he didn't put any pressure on me to sign and also checked to see if l had any orher claims
Company replied
Company details
- #7 of 11 best companies in Small Claims Assistance Service
Written by the company
Our experienced team at Diesel Claim UK are ready to assist you in checking your vehicle and finding you a solicitor who can help with your claim. All on a no-win no-fee basis. A large number of diesel vehicles in the UK breached emission standards and you could claim £1,000's for each vehicle you owned or leased. We are proud to have helped tens of thousands of people progress their claims.
Contact info
Citypoint, 1 Ropemaker Street, EC2Y 9AW, London, United Kingdom
- 0800 016 3944
- help@diesel-claim.uk
- diesel-claim.uk
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Reply from Diesel Claim UK
Dear Mr. Mchugh,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
I did a diesel claim with this company…
I did a diesel claim with this company 11 months ago but never heard a thing from them.
7 August 2025
Reply from Diesel Claim UK
Dear Mr. Mcevoy,
Your claim application was accepted and has been referred to our legal partner who you should have heard from directly. Please check your spam or junk folder, as confirmation emails can sometimes end up there.
If it’s not there, our team would be happy to help, just reach out via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Never got back to me still waiting
Never got back to me still waiting. Been months rang them can't get no answer poor service
27 November 2025
Reply from Diesel Claim UK
Hello,
Your claim application was accepted and has been referred to our legal partner who you should have heard from directly. Please check your spam or junk folder, as confirmation emails can sometimes end up there.
If it’s not there, our team would be happy to help, just reach out via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
registered for this over 6 years ago…
registered for this over 6 years ago absolutely nothing has changed or happened.
29 September 2025
Reply from Diesel Claim UK
Hello,
Your claim application was accepted and has been referred to our legal partner who you should have heard from directly. Please check your spam or junk folder, as confirmation emails can sometimes end up there.
If it’s not there, our team would be happy to help, just reach out via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
No info provided
No info provided, just asked for a signature on the phone
15 June 2026
Unprompted review
Reply from Diesel Claim UK
Hi Laura,
We've requested some additional details from you via Trustpilot so that we can locate your claim in our system and investigate this further. Once we've identified your case, we'll be able to provide a more detailed update and address any concerns you may have.
Please respond to our request at your earliest convenience. Alternatively, you can contact our Customer Care Team directly through our Help Centre at https://diesel-claim.uk/help/ or call us free on 0800 016 3944. Our phone lines are open Monday to Friday, 9:00am–5:00pm, and we'll be happy to assist you.
Kind regards,
Customer Care Team
Diesel Claim UK
Easy online questions job done
9 June 2026
Unprompted review
Reply from Diesel Claim UK
Hello,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Been 11 months now keep telling me they…
Been 11 months now keep telling me they are closer to getting a claim . Still nothing.
3 July 2025
Reply from Diesel Claim UK
Dear Mr. Kersey,
Your claim application was accepted and has been referred to our legal partner who you should hear from directly. Please check your spam or junk folder, as confirmation emails can sometimes end up there.
If it’s not there, our team would be happy to help, just reach out via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
NOT HEARD FROM THEM SO I DONT EXPET MUCH
23 January 2026
Reply from Diesel Claim UK
Dear Mr. Whittaker,
Your claim application was accepted and has been referred to our legal partner who you should hear from directly. Please check your spam or junk folder, as confirmation emails can sometimes end up there.
If it’s not there, our team would be happy to help, just reach out via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Enthusiasm followed by long silence
Lots of enthusiasm initially and then the trail goes completely cold. Have been waiting many months to hear of any progress
4 June 2026
Unprompted review
Reply from Diesel Claim UK
Dear Mr. Loveder,
If you registered a claim with us at Diesel Claim UK and would like an update, please contact us via our help page: https://diesel-claim.uk/help/ or by calling us on 0800 016 3944.
Our phone lines are open Monday to Friday, 9am–5pm, and our team will be happy to assist.
Kind regards,
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Nigel,
Your claim application was accepted and has been referred to our legal partner who you should be hearing from directly. Please check your spam or junk folder, as confirmation emails can sometimes end up there.
If it’s not there, our team would be happy to help, just reach out via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
The method of filling in the claim form…Easy to follow claim form
The method of filling in the claim form was very easy to follow especially bearing in mind I'm not very computer literate!
21 May 2026
Unprompted review
Reply from Diesel Claim UK
Dear Mr. McCall,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mrs. Hull,
Your claim application was accepted and has been referred to our legal partner who you should be hearing from directly. Please check your spam or junk folder, as confirmation emails can sometimes end up there.
If it’s not there, our team would be happy to help, just reach out via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Ms. Hession,
Your claim application was accepted and has been referred to our legal partner who you should be hearing from directly. Please check your spam or junk folder, as confirmation emails can sometimes end up there.
If it’s not there, our team would be happy to help, just reach out via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
It's a lot of work trying to claim on…
It's a lot of work trying to claim on you're own
6 May 2026
Unprompted review
Reply from Diesel Claim UK
Dear Mr. Weir,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Jones,
Your claim application was accepted and has been referred to our legal partner who you should be hearing from directly. Please check your spam or junk folder, as confirmation emails can sometimes end up there.
If it’s not there, our team would be happy to help, just reach out via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
I haven’t received any communication in…
I haven’t received any communication in 6 months, I don’t know what is happening!
28 August 2025
Unprompted review
Reply from Diesel Claim UK
Dear Mr. Rowe,
Your claim application was accepted and has been referred to our legal partner who you should be hearing from directly. Please check your spam or junk folder, as confirmation emails can sometimes end up there.
If it’s not there, our team would be happy to help, just reach out via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Good service
8 April 2026
Reply from Diesel Claim UK
Dear Esinati,
Thank you for your kind words. Is there anything else we could have done to assist you?
If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.
Customer Care Team
Diesel Claim UK
Easy to fill in and quick email back
9 April 2026
Reply from Diesel Claim UK
Dear Mr. Baskill,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Fox,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
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