DPBRDD Reviews 

500
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Almost nothing works. Scribd is broken. Nitroflare is a joke. Status page shows "online" but every download fails. Submitted multiple tickets — zero replies. Requested a refund — ticket closed wi... See more

Rated 5 out of 5 stars

Went through a few 1 star reviews. Got me wondering if the reviewers refer to the same deepbrid that i use because I have had an account with deepbrid for years but have never experienced paymen... See more

Rated 5 out of 5 stars

free user here. no unwanted and annoying redirects when downloading. They allow a file download every 10 minutes and allow 5 downloads per day. this is fair because you're literally not paying them a... See more

Rated 5 out of 5 stars

I’ve had a great experience with DeepBird so far. Easy transaction which’s definitely better than most sites that require you to call your bank or force you to purchase their services through third p... See more

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3.6

Average

TrustScore 3.5 out of 5

500 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(500)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very good

very good , oh!!!!!!!!!!!!!! so fast and deep (deepbrid) and big!!! (big files can be downloaded) ohh yeaaahh

15 August 2026
Unprompted review
Rated 1 out of 5 stars

scam

says host works, i try every link possible, doesnt work, i create a ticket, no response ... just avoid

10 August 2026
Unprompted review
Rated 1 out of 5 stars

No Customer Support

Customer Support seemingly doesn't exist at all. Support tickets remain unresponded to for almost a month (Even when they list that they answer tickets between 9am - 6pm EST), Emails to their support and webmaster (Which they say on their website they'll respond to within 24-48 hours) haven't been answered and their Live Chat gives no responses, despite the claim they respond within 22 minutes in the chat. If you're here to get any sort of help with their website or services, forget it.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Major hosts not downloading

The download speed is also slow.
Rapidgator downloads have never worked so far.
Although the description says it supports many hosts, in reality there are quite a few that don't work.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

It delivers as promised

It delivers as promised; even on the free tier, there are no ads, no ads at all. It's fast and very reliable; I love it. Would give a 10Star if that option was available.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Almost nothing works

Almost nothing works, they dont reply to the support ticket. Extremly terrible, i will just stay with alldebrid, realdebrid and put.io

12 June 2026
Unprompted review
Rated 1 out of 5 stars

maintenance

Some services almost always return a "maintenance" error. It doesn't matter whether the service is checked with or without premium. More than half the time, the premium simply expires, and there's no compensation.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

⭐ 1 star — Total scam. Don't waste your money.

Almost nothing works. Scribd is broken. Nitroflare is a joke. Status page shows "online" but every download fails.

Submitted multiple tickets — zero replies. Requested a refund — ticket closed without response. The "3-Day Money-Back Guarantee" is completely fake.

You pay, nothing works, support ignores you, and refunds don't exist. Avoid at all costs.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor service and unfair refund policy

I subscribed to Deepbrid expecting Nitroflare and Rapidgator to work, but both services were not working for me, even though their server status page showed them as working.

I contacted support and waited for a reply, but the response was not helpful. Instead of solving the issue or acknowledging the problem, they simply said refunds are only accepted for first purchases.

This is very disappointing because I paid for a service that I could not use. If the supported hosters are not working, the customer should not be blamed or denied a refund.

Overall, poor support, unreliable service, and an unfair refund policy. I do not recommend this service.

7 May 2026
Unprompted review
DPBRDD logo

Reply from DPBRDD

Hello,

Responding to your review:

First of all, like any other company, we have established refund policies, which are accessible at any time, even before you create an account on our platform. When you make a purchase with us, you agree to the terms and conditions, refund policy, and privacy policy. If you don't meet the requirements, you cannot demand a refund for your purchase or any part of it.

Regarding your complaints about Rapidgator and Nitroflare, in our terms of service (which you should have also read), we state that we do not offer exclusive access to specific hosting providers. For that, you purchase a membership directly from the host you want, as easy as that.

We offer access to more than 80 hosting providers, torrent cloud, Usenet, add-ons, tools... more than +100 features. All in one package; that's what you pay for: access to the entire package, not individual host providers. That's why our prices are very affordable, because we provide all these features together. That's the deal.

You can't claim a refund for two out-of-service hosts when we have dozens of other features you can use that work perfectly.

In our terms, we also mention that due to the external nature of the hosts, some may temporarily stop working. We don't guarantee that any host will be operational 24/7.

Furthermore, this is the eighth time you've purchased a subscription from us. Hosts like Nitroflare have always been unstable (for obvious reasons; no other service offers Nitroflare). So you were already aware of this potential problem before making your eighth purchase with us.

Regards,
Deepbrid Customer Support.

Rated 1 out of 5 stars

This website is a TOTAL SCAM

This website is a TOTAL SCAM. I tried to request a refund and contacted them to investigate why the site wasn’t working, but I received no response at all.

I strongly recommend AGAINST subscribing. Never again.

16 February 2026
Unprompted review

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