Shipped reasonably quick, item wasn’t colored like pictured
Company replied
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Review summary
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Reviews shaping this summary
I really like the hat; however, the structure of the hat was not as advertised.
Excellent quality hat and I am very pleased with the product. Your international shipping rates are outrageous, and I will likely never purchase from you again.
Company replied
The products I ordered really exceeded my expectations in quality, fit, and materials. I am normally skeptical about online brands, but these guys are great and trustworthy with fast shipping to boot.... See more
Company details
Written by the company
Stuff your dad would wear.
Contact info
Firestone Boulevard 4953, 90280, South Gate, United States
- dadbrandapparel.com
4.2
Great
94 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Good hat - not exactly as advertised
I really like the hat; however, the structure of the hat was not as advertised.
20 April 2026
Great quality and fun design
Loved the 2 hats I’ve gotten. Great quality, fun design and colors.
20 February 2026
Reply from Dad Brand
Thank you for the feedback — we’re glad the order arrived quickly.
We understand your note about the color and appreciate you pointing that out. We’ve since updated the product photo to better reflect the actual shade of the hat so expectations are clearer going forward.
If the color didn’t work for you, please feel free to reach out to support@dadbrand.com. We offer free 60-day returns and are always happy to help make things right.
Best,
Dad Brand Team
No response.
I messaged you all 2 minutes after I placed my order on a quick question so that we could make an adjustment on the order and no one ever replied.
16 February 2026
Reply from Dad Brand
Thank you for sharing this feedback.
After seeing your review, we reached out via phone and text and appreciate you letting us know that your earlier message was sent through Facebook Messenger. Unfortunately that channel isn’t actively monitored for support requests, which is why we direct customers on our website to contact us at support@dadbrand.com.
We do take responsiveness seriously and typically reply to customer emails within 24 hours. While we're currently in communication via text, if it's more convenient you can email us at support@dadbrand.com with your order number, we’ll be happy to help and make sure everything is resolved.
The service was great received the…
The service was great received the product quickly and in great condition.
16 February 2026
Great quality.
16 February 2026
Fit’s Perfectly With Adjustable Clasp
Dad brand got my order right the first time and sent it to me in a prompt manner! Hat fits one size fits all as it has an adjustable clasp on the back. It’s super cute and is a good size. I don’t wear hats but I wear this one! It’s made from a thick, good quality material!
20 January 2026
Paid for Priority Shipping and received the item late
I paid for priority shipping on a hat to have before vacation and was told via the website if I ordered and paid for priority shipping it would arrive in 3 business days. Only for it to arrive 9 business days later. I’m which case I could’ve saved the money on the amount I paid for priority shipping and just went with standard. Even then, if I knew the hat was not going to arrive in time I probably would not have purchased it, so the entire thing felt misleading in order to close the sale
20 January 2026
Reply from Dad Brand
Thanks for the feedback — I want to clarify the timeline and also share how we’re handling this.
Your order was placed on Friday, January 17, shipped on Monday, January 20, and delivered via USPS Priority Mail on Monday, January 26. Priority shipping refers to the carrier’s transit time after shipment, which is typically 1–4 business days, and does not include order processing time or weekends. The order was shipped using the correct Priority service.
That said, we understand your expectation was to have the item before your trip. While carrier delivery timelines are estimates and outside our direct control, we never want a customer to feel misled. As a courtesy, we’ve just refunded the priority shipping cost back to your original payment method.
We appreciate you sharing this feedback — it helps us continue improving how we communicate shipping timelines at checkout.
— Dad Brand Team
Horrendous
Very disappointed. I still have not received my complete order. I cannot contact customer service. No one returns emails. My shirt is not true to size. Save your money do not give it to this company
12 January 2026
Unprompted review
Reply from Dad Brand
We take feedback seriously and want to help, but we’re unable to locate an order or support history matching this review in our current records.
It’s possible this relates to a message sent to a previous customer support team or an older order, but to investigate and resolve this we’ll need a bit more information. Please contact us directly at support@dadbrand.com using the email from your purchase and include your order number so we can look into it.
Without order details, we’re unfortunately unable to verify or address the issues described.
Best,
Dad Brand Team
Super High Quality
Obviously the designs are sweet, but the hats are also really premium quality. Super comfortable and felt like a great value.
19 December 2025
People loved the hat and wanted one…
People loved the hat and wanted one too. I may consider other hats for purchase on here as well.
21 October 2025
Great hats from a great seller
The products I ordered really exceeded my expectations in quality, fit, and materials. I am normally skeptical about online brands, but these guys are great and trustworthy with fast shipping to boot. Also helps that their designs are witty and on trend. I’ll definitely be buying again.
29 September 2025
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