Daylight Company  Reviews 

I purchased a Slimline 4 Table Lamp less than a year ago and it has stopped working. I haven’t used for more than 20 hours. I’m disappointed. This lamp is an expensive lemon.

Placed an order on June 12 and let them know I wanted to return it a few days later. Then I got no response until July 6. I returned the parcel (on my own cost) to their warehouse where it was unable to be delivered as no one was present. The package was returned to me and I've been emailing with them for WEEKS to get this sorted. It's now August 19 and I haven't heard anything since August 1. The package has been sitting here for 2 months and there is no hope of getting my return and refund processed. This is absolutely unacceptable! I would be very hesitant to order anything from this company.

I received a damaged product and was told by customer service that a replacement would be sent. It has been over 10 days, and I have received neither the replacement nor a response to my follow-up email. I am still waiting for an update on my order.

I have received a damaged parcel.
I contacted Daylight Company, who kindly sent me a replacement free of charge about a month later.
Thanks a lot!

Prompt delivery of ordered lamp. Very pleased with the quality of light and the adjustable lamp support

All good, thank you a lot !

Impossible to contact this company Paid online for a bulb NO ACKNOWLEDGEMENT Highly Suspicious
They do nt answer the phone either Such a shame as their products are good

After many years of using a 7" Daylight Magnifier I had a problem with the springs. Bec in the Australian office came up with a creative solution to get me sorted and kept me updated on the process as we went along. 10 out of 10 for great customer service and a fantastic product.

There lamps are not good and they do not stand by thier warranties. Stay away if you want a lamp.

The Neck light itself is excellent!
It turns on too easily, though.
You barely hold it and you end up pushing the on buttons.
It would be better if you had to hold for 1 or 2 seconds for it to come on.
So far, the battery time has been great. But, if it is accidentally turned on in my bag, it might be drained when I am ready to use it.
In the meantime, a firm case would keep it from inadvertently turning on in my bag where I was carrying it.

Beautiful design for the neck light. I had bought a cheapo one from a well known online store and thought this would be considerably better. The flexibility of the necks is brilliant but the light is not good enough for me to use. I have lots of lamps from this company that are A* but this is very disappointing.

Product was well packed and arrived speedily

Light pad works very well and a great price...

My lamp arrived quickly and communication from the company was excellent. The lamp was carefully packed and works great.

The lamp is very nice but for me difficult to assemble. I had to pay someone to assemble it for me. Customer service was no help and did not respond to my three requests.

Could you please send me a bill ? Thank you.

Great product. Had issues with delivery but customer services were extremely friendly and sorted it out for me

Website was easy to use. My Magnifying lamp arrived very quickly. All good. Best of all I can now see the hole in my cross stitch fabric!!!

Was able to order the correct one and get it shipped