DAW Surveyors Reviews 

50
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's efficient service and quick response times, often noting the speed from initial quote to report delivery. The staff are frequently highlighted for their professionalism, helpfulness, and friendly approach, making the entire process smooth and reassuring. Many people appreciate the detailed, well-structured, and easy-to-understand reports, which provide valuable insights and advice. Reviewers also found the pricing to be competitive and reasonable, offering excellent value for the comprehensive service provided. Overall, consumers express high satisfaction with the company, often stating they would not hesitate to use their services again or recommend them to others.

What people talk about most

Service

Consumers find service to be positive, with many expressing high satisfaction and recommending it to others... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Response time

Reviewers mention positive feedback about response time, with many praising the quick and efficient replies... See more

Price

People report positive experiences with price, consistently finding the services to be competitively or... See more

User experience

Clients share positive opinions on the user experience, consistently describing reports as well-structured,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We found this company on a quote site and instructed them based on their competitive price and good reviews. We were not disappointed. Daniel Watson did the survey and the report he produced was speed... See more

Company replied

Rated 5 out of 5 stars

DAW surveyors were quick, polite and clear when we first contacted them for a quote. We were waiting on a number of quotes from different suppliers but DAW stood out in their replies, attention to det... See more

Company replied

Rated 5 out of 5 stars

1. DAW response efficient - I had quotation at the next day & inspection at the next week, & you can see the report almost by weekend. 2.Detailed report & extra value on inspection with te... See more

Company replied

Rated 5 out of 5 stars

I had sent an enquiry over a bank holiday weekend, not expecting a reply until the working week. I was surprised and impressed with the speed of reply over that weekend. In fact, Daniel and Emily were... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Commercial Property Inspector
  3. Property valuer
  4. Property Consultant
  5. Property Surveyor

Written by the company

At DAW Surveyors, we specialise in providing comprehensive and in-depth Level 3 RICS Building Surveys. Our expertise lies in ensuring that our clients receive the most accurate and informative assessments of their prospective properties. Our Building Surveys (both residential and commercial) come with a Drone inspection of the roof included as standard. Our team of RICS Chartered Surveyors and Valuers know that every property is different, with unique issues and construction methods that may have been altered over time. Our Chartered Surveyors offer detailed and personalised advice for your home or new investment. We assess the urgency of needed repairs and provide timelines for when to address them. We pride ourselves on offering a personal and professional service to our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

50 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(50)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great survey report

Great survey report - we actually used them twice in quick succession and would recommend. The only area for improvement is communication on timeline for report post inspection. But nonetheless we were very happy with the service rendered.

1 May 2026
Unprompted review
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Reply from DAW Surveyors

Thank you very much for your review Charles and for the constructive feedback on our communication to clients on timings. We let all clients know that the average timeframe that a final report is likely to be over with them is 5 working days, starting from the day after the survey takes place. This is all depending on the Surveyor's findings. As mentioned this is an average timeframe, some are quicker and some take a few more days. Most of our clients are in a rush to receive the report and we do everything we can to deliver it as quickly as possible. We thank you in advance for your patience and understanding whilst we get the report finalised and sent over to you without compromising on quality and detail. We will make sure going forwards that our communication with clients is even more frequent to keep them up to date. Thank you. Wishing you all the best :)

Rated 5 out of 5 stars

RICS Red Brick valuation

We recently used DAW Surveyors for a RICS valuation for probate and couldn't be happier with their service. Communication was great throughout and the report was delivered when they said it would be. I would highly recommend them.

19 May 2026
Unprompted review
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Reply from DAW Surveyors

Thank you for your review. We are very pleased you are happy with our service. If we can assist you again in the future, please do let us know :)

Rated 5 out of 5 stars

Highly recommend DAW Surveyors

Highly recommend DAW Surveyors. Their Specific Defects Survey report was very thorough, and they were quick and responsive when we followed up with a few questions for our builder a couple of weeks later. Brilliant, straightforward service from start to finish.

10 May 2026
Unprompted review
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Reply from DAW Surveyors

We really appreciate you sharing your comments, thank you Hannah. Wishing you all the best and thank you for choosing DAW Surveyors :)

Rated 5 out of 5 stars

Overall good communication with the team and great service.

Overall I was very happy with the communication and result of the survey report. It was detailed and showed clear findings where possible. The report is well structured and easy to follow with useful guidance/recommendations. I had an urgency and the report was issued before the usual timescale. Thank you Emily and Dan , for a great service.

3 June 2026
Unprompted review
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Reply from DAW Surveyors

Thank you very much for leaving us a review. It was our pleasure to work with you :)

Rated 5 out of 5 stars

Fantastic Service!

I chose DAW Surveyors to conduct a Level 3 Building Survey and cannot recommend enough and have absolutely no regrets! They were very promt in responding to my request for a quote, which was incredibly well priced considering everything that's included in the survey and very pleased they included the use of drone pictures within the price (something that many other companies charge as an extra add on). Dan and Emily were extremely friendly, professional and were attentive and understanding to my requests! They kept me well informed of the process and the next steps. I never had to chase them and always felt reassured. The entire survey process was very smooth and had the report back extremely quicker (alot quicker than I expected). The report was very thorough, comprehensive, clear and easy to read and follow. It included all the information I needed. I'm so glad I chose DAW Surveyors! I highly recommend to anyone if they want a high quality service with a company that's very friendly, attentive, listens and understands your needs and a competitive price. Emily and Dan, thank you so much!

3 June 2026
Unprompted review
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Reply from DAW Surveyors

We are so pleased that you are happy with our service and survey. Thank you very much for trusting us. Wishing you all the best and please do get in touch if we can be of any assistance in the future :)

Rated 5 out of 5 stars

Very happy

Very happy with the service and the survey done on the property we're purchasing in Surrey. Highly recommended.

1 April 2026
Unprompted review
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Reply from DAW Surveyors

Thank you Jonjo, please do get in touch if you ever need another survey or valuation in the future :)

Rated 4 out of 5 stars

Our L3 survey was expertly conducted

Our L3 survey was expertly conducted. The report is comprehensive and detailed. We particularly like the pictures taken with the aid of a drone and the estimates given for areas that potentially require further investigation, maintenance and repair. We recommend DAW as a supplier.

8 April 2026
Unprompted review
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Reply from DAW Surveyors

Thank you for leaving us a review, we really appreciate it. Wishing you all the best with your move :)

Rated 1 out of 5 stars

We wouldn't use again

1 May 2026
Unprompted review
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Reply from DAW Surveyors

We are sorry that you are dissatisfied with the service provided. Nevertheless, we remain committed to delivering a professional and courteous service at all times.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Dan and Emily were professional, efficient, and very easy to deal with. Communication was clear throughout, and the report was thorough and easy to understand. Highly recommend.

30 April 2026
Unprompted review
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Reply from DAW Surveyors

Thank you very much for trusting DAW Surveyors. We really appreciate you sharing your experience and are thrilled that you are happy with our service :)

Rated 5 out of 5 stars

Professional and responsive

Professional and responsive.
From the first call to enquire about a Probate valuation, to receiving the report both Emily and Daniel were professional and responsive.

27 March 2026
Unprompted review
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Reply from DAW Surveyors

We really appreciate you taking the time to leave us a review. Thank you for choosing DAW Surveyors. Wishing you all the best :)

Rated 5 out of 5 stars

Easy and Efficient

We chose Daw Surveyors after liking what I read online and more competitive pricing than anyone else we had seen. Every communication we had with them was helpful, clear, efficient and they were all round very easy to deal with. Would recommend.

10 March 2026
Unprompted review
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Reply from DAW Surveyors

Thank you very much for leaving a review and trusting DAW Surveyors. Wishing you all the best with your move :)

Rated 5 out of 5 stars

DAW Surveyors - Professional & Effecient.

The service I received from DAW Surveyors was effecient and professional. The survey report was detailed, thorough and competitively priced; it proved influential in our decision making process. I can without hesitation recommend DAW Surveyors.

9 January 2026
Unprompted review
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Reply from DAW Surveyors

Thank you very much for choosing DAW Surveyors. Wishing you all the best with your move and new home :)

Rated 1 out of 5 stars

I was initially reasonably pleased with…

25/3
Thank you for your updated response insisting that the sloping flooring wasn't in plain sight. Putting aside that one might assume a building surveyor can identify a sloping floor by simply walking on it, I can only assure readers that it was in plain sight. There was indeed a very thin lightweight rug in the lounge to the left of the room. However, as is evident in the sales brochure the majority of the lounge wooden flooring was exposed. Across the length of the lounge on this exposed area, there is a 3cm slope! Continuing the same line of measurement across the adjacent hallway (also all exposed wood flooring) there is a further 3cm slope! Given you had identified a significant crack in a brick lentil right in this area, I would have expected your survey to have identified such a significant slope. It didn't. I'm surprised you consider this acceptable practice.

18/3 Thank you for your reply. If only this company had surveyed my house as thoroughly as it has researched my Trust Pilot history! Rather like the building survey I recieved, your review missed the fact that nearly half of my 40 reviews over 11 years were very positive.

I also don't think we would be needing this conversation if you had crafted your responses to my basic questions as carefully as you craft a mail for the public.

You did indeed identify some minor cracks in the brickwork of no concern. But you clearly missed the 1ft by 1ft crack and loose bricks above a downstairs window. You noted and photographed much less significant issues, and to imply you identified this but didn't highlight it is simply disingenuous. Yes, it's not a lot of money to fix, but you are aware that my questions related to a potentially bigger concern.

Potential clients should be aware that the 'furniture, and floor coverings' that you state were obscuring your assessment, don't actually exist. I can happily post a photo if useful. (Theres not a single carpet or rug in the house!).

Altogether, a professional service, would include not being affronted when clients who have spent good money with you, have concerns about their property and ask straightforward questions of the surveyor.

Our email exchange started with you saying if there was a significant problem with the flooring you would have noticed it, to finally acknowledging it was out of normal range and you actually didn't notice it. Something that was in plane sight on both floors.

I was initially reasonably pleased with the survey - although it would be much simpler to read if it didn't include so much padding in general information regards maintenance etc.

However, a few weeks into the property, and it is evident that two significant things were missed that should have been identified. The response to me trying to clarify this has been nothing short of evasive and contradictory. The surveyor stated that I should have identified these problems when viewing the house, even though I was paying him to do so and he didn't! Sums it up really.

10 September 2025
Unprompted review
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Reply from DAW Surveyors

Thank you for your review and comments. We take all feedback seriously and are sorry to hear you have had a negative experience.

Thank you for your comment on the detail of our reports and the detail of maintenance recommendations which our customers find extremely useful.

We have checked our correspondence, we have responded to all your emails on the same day and normally within a few hours to the best of our ability.

It's important to note one of the defects you have mentioned was covered in the report with a more than sufficient budget in the summary of repairs and costs guidance. This has been explained to you several times. In fact, there is potentially significant surplus. You also have described the crack in question as if it is a significant crack, it is a hairline crack in the brick mortar which requires filling and repointing and is very common. If it were a significant crack it would have been red flagged in the report and a red level 3 provided for the category.

It is important to note at the time of the inspection the floor was covered with floor coverings. The floors in question have underlay and laminate/timber flooring (or similar) over the original timber floors as well as large items of furniture, and one of the rooms also had a rug covering at the time of the inspection. We cannot comment on whether the floor coverings (underlay and laminate/timber) and furniture and rugs have been removed since the inspection.

It is important to note that the defect was was not in plain sight on both floors due to the coverings mentioned. If it were then you would have noted it during your three plus viewings before the survey inspection and raised it as a pre survey query or concern. You raised several concerns and queries but did not mention this concealed issue as a defect.

Surveyors obviously carry out detailed inspections and are professionals however unfortunately are not superhumans, and cannot see through furniture, floor coverings, floors or walls. We have of course provided recommendations and possible causes of the defect as soon as you brought it to our attention post survey. However, your emails were not clear and we felt we were being heavily pressed to provide an exact cause of the defect which is not possible. In older properties, it is not always possible to attribute defects to a single identifiable cause. There may be multiple contributing factors acting in combination, or the issue may arise from the original method of construction and a standard of workmanship that would be considered suboptimal by modern expectations.

It was also not clear in your emails whether you were genuinely seeking advice, recommendations and our help or trying to catch us out. It later became clear it was the latter. As mentioned, we have provided all recommendations promptly.

We spent considerable time at the property, completing your report and responding to all your questions. We therefore disagree with your comments.

Lastly, it is evident from looking at your Trustpilot history you have left over TWENTY one-star reviews, slandering companies across the UK (everything from flower delivery companies to pharmacies) with headings and highlights such as 'avoid', 'avoid at all cost', 'not to be trusted', 'fraudulent - avoid at all costs', 'awful flowers', 'awful communication and lack of integrity', 'Best to avoid', 'Life is too short', 'Typical misleading website'. For your interest this took all of 3 minutes in scrolling . You have chosen to hide behind a name of 'Pickle99' rather than use your real name, and have now added a small husband and wife team surveying company to your list of now 21.

We are again sorry about your negative experience and wish you every success with your purchase. We will continue to undertake all instructions diligently and professionally, in full accordance with the standards, guidance and ethical requirements of Royal Institution of Chartered Surveyors.

Rated 5 out of 5 stars

Incredible detailed

Incredible detailed, transparent and informative report. Produced in a timely manner and at a competitive price. Would highly recommend.

1 March 2026
Unprompted review
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Reply from DAW Surveyors

Thank you very much for sharing your review and thank you for trusting DAW Surveyors :) Wishing you all the best

Rated 5 out of 5 stars

3 pros for level 3 RICS home survey at DAW

1. DAW response efficient
- I had quotation at the next day & inspection at the next week, & you can see the report almost by weekend.

2.Detailed report & extra value on inspection with technology devices
- DAW provided a very detailed report in RICS standard including comments on maintenance advice for the future which is very useful.

3. Daniel's professional comment & explain details
- Daniel was very helpful by explaining the report & answered some of our concerns according to the findings

I appointed DAW to have level 3 RICS survey for a detached bungalow with conversion loft & extension.

14 January 2026
Unprompted review
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Reply from DAW Surveyors

Thank you very much for taking the time to leave this review - it makes a big difference :) We are thrilled you were happy with our service. Wishing you all the best with your move Elaine

Rated 4 out of 5 stars

Detailed report

Overall I was very happy with the result of the survey report, it was detailed and showed clear findings where possible. The report is well structured and easy to follow with useful guidance/recommendations. There was an issue over the timescale of getting the report, but after communicating with Emily & Dan I was assured of the reasons behind the delay. Thank you both :-)

6 December 2025
Unprompted review
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Reply from DAW Surveyors

We appreciate your understanding regarding the delay — an early arrival two weeks ahead of schedule, costing us a star in your review but gaining a newborn baby!

Thank you for your kind review and positive feedback on the report. We’re pleased you were happy with the final result. Thank you again for your patience and for using DAW Surveyors.

Rated 5 out of 5 stars

Professional and efficient team

DAW Surveyors were very efficient with clear communication throughout the process. The report was incredibly thorough, well structured and easy to understand. It was very helpful for our purchase and at a very competitive rate - thank you Dan & Emily!

24 November 2025
Unprompted review
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Reply from DAW Surveyors

Thank you very much David for leaving us a review. It was our pleasure :)

Rated 5 out of 5 stars

HTB valuation

The team provided an excellent service, were so friendly and helpful, and provided high quality work - would highly recommend for any valuation service.

7 December 2025
Unprompted review
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Reply from DAW Surveyors

We are thrilled you are happy with the service. Please do let us know if we can help you with anything again in the future. All the best :)

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