Banner for Doonails

Doonails Reviews 

10,784
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This company has outstanding customer service. They are great listeners and empathetic with each person’s unique needs. They offer a very high quality product that rivals in-salon gel nails that are... See more

Company replied

Rated 5 out of 5 stars

Doonails have changed my nail health forever! I love the process, no more machine filing, chemicals, smell, time and crazy expense. I DO wish they would offer packages or additional sub sets with mo... See more

Company replied

Rated 5 out of 5 stars

I'm tired of spending so much money on my nails going to salons. Finally. I found a easy solution by using DooNails. Already, my nails are getting healthier! I love the variety of colors and style... See more

Rated 1 out of 5 stars

I placed an order in mid-October that was never delivered. It was supposed to have been delivered via Speedx but I received a notification from them that my address could not be located. I have never... See more

Company details

  1. Beauty supply store
  2. also in
  3. Beauty product supplier
  4. Cosmetics Industry
  5. Nail salon

About Doonails

Written by the company

Wir sind DOONAILS und wir haben eine große Mission: Wir wollen den Maniküremarkt revolutionieren und deine Einzigartigkeit mit unseren Produkten perfekt unterstreichen.

Wir wissen, dass jeder von uns seine ganz eigenen Vorstellungen und Bedürfnisse hat, wenn es um die perfekte Maniküre für zu Hause geht. Ein Produkt für alle? Das gibt's bei uns nicht. Stattdessen gehen wir auf deine Wünsche ein und bieten dir genau die Routine, die zu dir passt. Egal, ob langanhaltende und kreative Designs mit Dipping Powder, oder ein sofort perfektes Ergebnis in wenigen Minuten dank unserer hochwertigen Soft Gel Press Ons. Bei uns findest du für jede Gelegenheit die passende Lösung zu deinen Nägeln in Salonqualität.

Unser Doonails Team kümmert sich um dich.

Du glaubst, dir fehlt für die perfekte Maniküre das nötige Geschick? Wir überzeugen dich vom Gegenteil! All unsere Produkte wurden speziell für die Anwendung zu Hause konzipiert. Du brauchst weder zusätzliches Equipment noch Vorerfahrung. Wir machen Salonqualität für jeden zugänglich. Und egal, für welches Maniküresystem du dich entscheidest, du bekommst neben allen notwendigen Produkten auch das nötige Wissen und Know-How direkt mit an die Hand. Von unserer ausführlichen Broschüre über zahlreiche Anleitungsvideos und Tutorials hin zu unserer wundervollen Facebook-Community - auf jedem Schritt deiner Nail Journey wirst du von uns begleitet und wir stellen sicher, dass du dich gut aufgehoben fühlst, während du deine Maniküre ganz einfach zu Hause genießt.

DOONAILS steht für so viel mehr als schöne Nägel. Es geht darum, eine Verbindung zu schaffen – zu uns selbst und zu dem, was uns alle ausmacht. Wir möchten dein Selbstbewusstsein so richtig aufblühen lassen und dir zeigen, wie wertvoll und einflussreich Selfcare ist. Überzeug dich selbst und verwandle deine Heimmaniküre mit DOONAILS in etwas ganz Besonderes!

DOONAILS SHOP

Love Nails, Doonails! 💅

Written by the company

Wunderschön und langanhaltende Maniküre
Wir setzen uns ein um jeden eine wunderschöne und langanhaltende Maniküre & Pediküre zu ermöglichen, die von jedem zu Hause gemacht werden kann. Wir ersparen Ihnen den Weg zum Nagelstudio.

100% Geld-zurück-Garantie

Bei Doonails liegt uns Deine Zufriedenheit sehr am Herzen.

Bei Doonails liegt uns Deine Zufriedenheit sehr am Herzen. Wir sind stolz auf die Qualität unserer Produkte und wir sind überzeugt, dass Du unsere Produkte lieben wirst. Deswegen bieten wir Dir eine 100% Geld-zurück-Garantie an. Solltest Du aus irgendeinem Grund mit Deinem Kauf bei uns nicht zufrieden sein, kannst Du das Produkt innerhalb von 30 Tagen nach dem Erhalt der Ware zurücksenden.

Contact info

Deine Perfekte Maniküre mit Doonails!

Starte deine perfekte Maniküre mit über 100+ individuellen Farben.

4.3

Excellent

TrustScore 4.5 out of 5

11k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(10,784)

3,934 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These are the best press on nails I…

These are the best press on nails I have ever used. I can wear them for up to a week. So natural I don’t even realize I have them on . So many compliments on how pretty they are. Some people thought I went to a nail salon. They are so easy to remove and there is no damage to my nails at all!

4 November 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Donna,

Thank you so much for this wonderful review! We're thrilled to hear that our press-on nails feel so natural and give you that salon look without any nail damage. Hearing that you get so many compliments truly makes our day!

Warm regards, the Doonails Team ✨

Rated 5 out of 5 stars

These are the best nails I’ve ever…

These are the best nails I’ve ever used! I can’t wait to see how long they actually last.

4 November 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Dawn,

Thank you so much for this amazing feedback! We're thrilled to hear that these are the best nails you've ever used. We can't wait for you to experience how long-lasting they are—with proper prep, you're in for a great manicure! Enjoy your gorgeous nails!

Warm regards, the Doonails Team ✨

Rated 5 out of 5 stars

Easy to apply

Easy to apply. Keep all the designs/colors coming.

3 November 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Nwalker,

Thank you so much for your awesome 5-star review! We're thrilled to hear that you find our nails so easy to apply. We're constantly working on exciting new designs and gorgeous colors, so you can definitely look forward to many more collections coming your way soon!

Warm regards, the Doonails Team ✨

Rated 5 out of 5 stars

Outstanding product and customer service!

This company has outstanding customer service. They are great listeners and empathetic with each person’s unique needs. They offer a very high quality product that rivals in-salon gel nails that are costly to maintain. If you ever have a question or concern, don’t hesitate to reach out to them…I guarantee you will be satisfied with their responsiveness.

22 October 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Robin,

Thank you so much for your glowing review! We are so happy to hear that you're loving our salon-quality nails and that our team could give you the empathetic support you deserve. Knowing we could save you time and money compared to the salon means the world to us!

Warm regards, the Doonails Team ✨

Rated 1 out of 5 stars

Never received my purchase.

I placed an order in mid-October that was never delivered. It was supposed to have been delivered via Speedx but I received a notification from them that my address could not be located. I have never had this issue with any other carriers. I attempted to contact Speedx about this multiple times and could only communicate with an AI chatbot (the listed phone number was disconnected). There have been no shipping/delivery updates since 10/27. I also contacted Doonails customer support twice. The first time I was told my package was still on the way to my address and provided a link to the Speedx tracking number. I submitted a second inquiry to Doonails after this (because I still had not received my package) requesting either reshipment or a refund. No response. I finally got so fed up that I requested my bank dispute the charge in order to get my money back. I will never order anything from this company ever again.

30 October 2026
Unprompted review
Rated 4 out of 5 stars

Order received timely

Order received timely, products easy to use, lovely colors. Ultra short square is my preference.

22 October 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Stace,

Thank you so much for your feedback! We’re thrilled to hear that your order arrived quickly and that you’re loving the colors and ease of use. Ultra Short Square is such a fantastic, classic shape—it’s definitely a favorite for everyday elegance! We really appreciate your support and hope you enjoy your gorgeous nails.

Cheers from the Doonails Team 🌻

Rated 5 out of 5 stars

They look good!

They look good. They were easy to apply. They are reusable. And I found the seller to be easy to deal with. Good communications unlike a lot of things that you buy online.

1 November 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Tara,

Thank you so much for your wonderful review! We're thrilled to hear that you love how your nails look, found them easy to apply, and had a great experience with our communication. Providing smooth service and reusable nails means the world to us.

Warm regards, the Doonails Team ✨

Rated 5 out of 5 stars

My new favs.

I love the colors, choice of length, and the instructions are very clear. When I had a question, the customer service chat was very helpful. I will be ordering these again.

2 November 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Helene,

Thank you so much for this wonderful feedback! We’re thrilled to hear that you love our colors and length options, and that our instructions and customer service chat made your experience so smooth. We can’t wait to welcome you back for your next order!

Warm regards, the Doonails Team ✨

Rated 3 out of 5 stars

Nothing special

I ordered several styles of the press-on nails. The order was received in a timely manner and they are very pretty. I am not sure what I was expecting but I wasn't overly blown away by the product. They seem like any other press on. The stickers were just like what you can buy on Amazon and the nails function exactly like the others. I will likely not purchase again due to the price. I can get the same thing with lower cost elsewhere.

2 November 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Terri,

Thank you for taking the time to share your honest thoughts, and we’re glad the nails arrived on time and caught your eye. We’re sorry they didn’t quite give you the wow moment you were hoping for. Your feedback is valuable to us, and we take it seriously.

If you’d like to tell us more about what would have made the experience better for you, feel free to send us a short email with the subject “Bahar”. I’d be happy to hear from you personally.

Warm regards,
Bahar from Doonails💐

Rated 5 out of 5 stars

Perform as advertised

I was extremely skeptical about the claims that the adhesive tabs would stay on for a week and could be removed without nail damage. However, they performed exactly as advertised.

24 October 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi!

Thank you so much for sharing your experience! We completely understand being skeptical at first, so we're thrilled to hear our adhesive tabs lived up to the promise and kept your nails looking great for a full week without any damage. Your feedback means the world to us!

Warm regards, the Doonails Team ✨

Rated 5 out of 5 stars

Great nails!

Great nails!! I love that they offer extra short!! Thank you!! Color selections are also great.

29 October 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Kbuss,

Thank you so much for your lovely review! We're so happy to hear that you love our extra short nails and our range of colors. Offering options that fit every preference is so important to us, so it means the world to know you're enjoying them!

Warm regards, the Doonails Team ✨

Rated 4 out of 5 stars

The glue doesn't come off the Doo nails easily

Love the concept but when I take the nails off, as per the directions, the sticky stuff is still on the Doo Nails. So I'm not sure I can reuse them when I take them off. I even tried soaking the nails in soapy water with the remover oil and it was still on the nail.

1 November 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Laurie,

Thank you so much for your review! We're thrilled to hear you love the concept of our nails. Regarding the sticky residue left on the back: a great trick to make them reusable is using a bit of rubbing alcohol or gently buffing the underside with a wooden stick to clear off the leftover adhesive. Hope this helps!

Warm regards, the Doonails Team ✨

Rated 5 out of 5 stars

DooNails are the best “at home” nails I…

DooNails are the best “at home” nails I have used and I have used most popular at home nails. They look even better than salon nails.

23 October 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Annalee,

Thank you so much for your wonderful review! Hearing that we beat out other popular at-home brands and look even better than salon nails truly makes our day. Providing salon-quality results right from home is exactly what we strive for!

Lots of love, the Doonails Team 💕

Rated 1 out of 5 stars

Ordered them on Oct 13th haven’t…

Ordered them on Oct 13th haven’t received a thing. Worst customer service of all time. Like others I reached out to Customer service MANY MANY times and nothing. I want my $80 back

31 October 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Carrie,

Thank you for letting us know. Paying for an order, not receiving anything, and then not hearing back after reaching out so many times is really frustrating, and we’re sincerely sorry. That’s not how it should go.

I’d like to take care of this personally. Please send us a short email with the subject “Bahar” and your order number so that I can find your case right away. Then I’ll check the status of your order and your payment, and we’ll look for a solution together.

Warm regards,
Bahar from Doonails💐

Rated 5 out of 5 stars

Did It Right!

You guys just do it right! Thank you for that. Rare these days.

30 October 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Dorothy,

Thank you so much for your amazing words! Hearing that we "did it right" truly means the world to our team. We always work hard to make sure our customers get the best experience possible, so your sweet feedback really made our day. Thank you for being part of the Doonails family!

Warm regards, the Doonails Team ✨

Rated 4 out of 5 stars

Beautiful easy to use product

Beautiful easy to use product. Packaging was not good. Slow shipping.

27 October 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Marianne,

Thank you so much for your feedback! We're thrilled to hear that you love how beautiful and easy to use our products are. At the same time, we're really sorry that the shipping took longer than expected and that the packaging wasn't up to standard. We're working hard to improve both, so your feedback means a lot to us.

Warm regards, the Doonails Team ✨

Rated 5 out of 5 stars

Durable

Durable! These worked great for a work event. My job can be rough on my nails. These kept me looking styled and professional throughout!

26 October 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Diane,

Thank you so much for your wonderful review! We're thrilled to hear that your nails held up so well during your work event and kept you looking stylish and professional despite a hands-on job. Durability is so important to us, so it means the world to know they passed the test!

Warm regards, the Doonails Team ✨

Rated 5 out of 5 stars

I received my order in a timely manner

I received my order in a timely manner, product looks nice, easy to use.

29 October 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Julia,

Thank you so much for taking the time to share your review! We're super happy to hear that your order arrived so promptly and that you're enjoying how easy the products are to apply and how nice they look on you. Have so much fun creating your next fresh manicure!

Warm regards, the Doonails Team ✨

Rated 5 out of 5 stars

I was very skeptical

I was very skeptical, but they are very easy to apply and remove. They look very realistic and don’t damage my nails. I was pleasantly surprised with how long they last too with just the stickers rather than glue. I’ve done two sets in two weeks and I’ve loved both.

28 October 2026
Unprompted review
Doonails logo

Reply from Doonails

Hi Laura,

Thank you so much for giving us a try despite your skepticism! We're thrilled to hear how easy they are to apply and remove, and that the adhesive tabs kept your nails looking realistic and long-lasting without any damage. Doing two sets in two weeks sounds amazing!

Warm regards, the Doonails Team ✨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look