DONE Deliveries Reviews 

109
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company and its shipping services. Customers frequently mention that shipments arrive safely on time and transport goes smoothly from start to finish without any unexpected issues. Many consumers note the highly reliable, fast delivery options that cater perfectly to urgent shipping requirements. People consistently appreciate the friendly staff and professional support teams who communicate clearly and efficiently throughout the entire process. Reviewers also find the online booking portal remarkably user-friendly and very useful for scheduling shipments. Users genuinely recommend working with this professional logistics partner to handle daily business operations with complete confidence.

What people talk about most

Service

People report positive experiences with service, highlighting professional communication through mails and... See more

Delivery service

Customers had positive experiences with delivery service, reporting that shipments are consistently fast,... See more

Staff

Consumers find staff to be positive, professional, and reliable across various interactions. Reviewers... See more

Payment

Reviewers mention ambiguous feedback about payment. On one hand, some consumers highlight favorable payment... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love Done, all dates were kept as promised, the transport was well in time and without any damage. We appreciate your service. Our customers also!

Company replied

Rated 5 out of 5 stars

Everything is fantastic at Done Deliveries. None of the problems I've had with other shipping providers exist here. Unbeatable prices, speed, and customer service. Even if something goes wro... See more

Company replied

Rated 5 out of 5 stars

Very good help and service. First time and a good customer experience for me. Thanks to the Team Well DONE Deliveries Alexander Luttermann teppichboden.de GmbH

Company replied

Rated 5 out of 5 stars

My experience with Done Deliveries was excellent. The website allows for quick estimates which is very convenient, and the commercial team is available to help the first time one uses it. Everyone I i... See more

Company replied


Company details

  1. Transportation service
  2. Freight Forwarding Service
  3. Logistics service
  4. Delivery Company
  5. Shipping service

Written by the company

DONE Deliveries provides on-demand freight transport solutions across 37 European countries. With a network of 33,000 vehicles, we ensure that no matter where your manufacturing plant or warehouse is located, we have the capacity to manage your deliveries efficiently. We eliminate the frustrating waiting times and uncertainty of traditional logistics through our proprietary Quote&Go™ platform. You get an instant quote in seconds and can book verified transport in minutes. Whether you need a critical express delivery within 24-48 hours or a scheduled delivery service to keep your production lines moving, we take the risk off your shoulders.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(109)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good intuitive platform

good intuitive platform; real time evaluation of prices of transport requests of all settings

31 July 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Thank you, Christian, for your feedback! We’re glad you find the platform intuitive and appreciate the real-time transport pricing. We want to make booking freight transport as quick and effortless as possible.

Rated 1 out of 5 stars

I do not recommend working with this…

I do not recommend working with this company. Their arrogant behavior is really the top. This is the second time they are trying to rob us. Their dispatcher makes a mistake, you cancel the order and they issue you an 80% cancellation. If you disagree with this, they ignore your messages. This time there was a problem when our car waited 6 hours for the correct instructions. We received the order and according to the address they told us on the spot that it was not with them. After six hours I canceled the order and went to look for another job because our car was blocked for quite a long time. Unfortunately, we had another transport for this company. They waited until we sent them the documents and only then brazenly sent a fine with a maturity of two days. If you have another option, always choose another company.

22 June 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

We’re sorry to hear about your experience. We take concerns like this seriously and would like to review the situation in detail. Please contact our Carrier Care team at carriercare@donedeliveries.com with the relevant order details so we can investigate the case.

Rated 5 out of 5 stars

No issues all good

Driver accessed easily our building, sometimes it is hard, no phone call, all good. Shipment was collected and arrived on time. No issues.

11 June 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Thank you for sharing your experience! Providing a smooth, hassle-free delivery is always our goal.

Rated 5 out of 5 stars

We recomment

Good service and very carefull with the goods.

10 June 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Thank you for your positive feedback!

Rated 5 out of 5 stars

I have a very good experience through…

I have a very good experience through mails and phone calls for an urgent shipping.
I am really being accompanied and supported through my request. I really appreciate the quality of the work and involvement of Klaudia Wojcieszczak.
I genuinely recommend working with you!
And might work with you again

12 June 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Thank you for the great feedback! We are proud of Klaudia's fantastic support. We truly appreciate the recommendation and look forward to our next cooperation!

Rated 5 out of 5 stars

Good prices

Good prices
The goods were delivered on time

2 June 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Thank you for your feedback! We are happy to provide a cost-effective and reliable transport solutions for you.

Rated 5 out of 5 stars

They are very precise and reliable

They are very precise and reliable. No issues encountered. I am really happy about their services!

8 June 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Thanks, Stefano! Reliability and precision are exactly what we aim for in every shipment. Great to know everything went smoothly for you.

Rated 5 out of 5 stars

Professional and reliable cooperation

I highly recommend working with DONE Deliveries. The team is professional, reliable, and communicates clearly at every stage. Projects are carried out with great attention to detail, and you can really see their commitment and partner-like approach to cooperation.

18 May 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Thank you Aleksandra for trusting us with your projects! We always aim for professionalism and reliability, so it’s great to know you appreciated our approach. We look forward to more successful shipments across Europe.

Rated 5 out of 5 stars

They are on time,

They are great with the quick quotation, get on time for pick up and follow up when the shipment is on its way.
Every time we did a shipment, everything went well.
They also respond to emails (which is not always the case with other couriers).

26 May 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Amelia, thank you! Regular communication and reliability are the pillars of our work, and it's great to hear they are being noticed. See you next time!

Rated 5 out of 5 stars

I had a very good experience with Quote…

I had a very good experience with Quote & Go Donne Delivery. The service was fast, reliable, and the delivery went smoothly from start to finish.

19 May 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Thank you, Cyrille, for your feedback!

We’re delighted to hear you had a smooth experience with Quote & Go. Fast, reliable, and hassle-free transport solutions are exactly what we strive to deliver every day.

Rated 5 out of 5 stars

Great service and always on time

Great service and always on time. Communication was clear throughout the whole delivery process, and everything arrived exactly as expected. Very professional and reliable company — highly recommended!

15 May 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Thank you for your kind feedback!
We’re glad to hear everything went smoothly and on time. Clear communication and reliable transport service are key priorities for our team, so it’s great to know your expectations were fully met.

We truly appreciate your recommendation!

Rated 1 out of 5 stars

PLEASE NOTE

PLEASE NOTE: The company issues an order and then, after completing the service, sends debit notes exceeding the freight amount. They are looking for a way to avoid paying for the service. I do not recommend working with them.

14 May 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

We’re sorry to hear about your experience. We take concerns like this seriously and would like to review the situation in detail. Please contact our Carrier Care team at carriercare@donedeliveries.com with the relevant order details so we can investigate the case

Rated 5 out of 5 stars

They are on time and the transport is…

They are on time and the transport is without transshipment. That's important for my goods.

6 May 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Thank you for your feedback!

We’re glad to hear the delivery was on time. Reliable direct transport is especially important for sensitive goods, so we’re happy we could meet your expectations. Every transport is always organized in one truck, no reloading.

Rated 5 out of 5 stars

Review from MD ELEKTRONIK ŁUKASZ DĄBROWSKI

We are very satisfied with the cooperation with this freight forwarding company. Communication has always been fast and professional, deliveries are handled efficiently, and every shipment arrives on time and without issues. The team is reliable, helpful, and flexible even in demanding situations. We truly appreciate their high level of service and would definitely recommend them as a trusted logistics partner.

14 May 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Thank you very much for your detailed feedback and recommendation!

Rated 1 out of 5 stars

I do not recommend

I do not recommend, rudeness and unprofessionalism

13 May 2026
Unprompted review
DONE Deliveries logo

Reply from DONE Deliveries

Hello, we take all feedback seriously, but since this review is completely anonymous, we are unable to verify it in our system or address your claims directly.

Please contact us at business@donedeliveries.com with your company details or shipment number so we can investigate this matter.

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