Dolcevitahub Reviews 

26
TrustScore 4.5 out of 5

4.3

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Company details

  1. Vintage Clothing Shop
  2. Clothing Shop
  3. Shop

Written by the company

Discover DolceVitaHub, your one-stop destination for a unique and refined selection of archival designer clothing and accessories. Our boutique offers exceptional pieces for men and women, combining the timeless charm of vintage with the elegance of fashion designers. Explore a world where every item tells a story and enhances your style. Whether you're looking for a rare treasure or a timeless classic, DolceVitaHub offers you an exclusive shopping experience in a chic and authentic atmosphere.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(26)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an excellent experience with DolceVitaHub

I had an excellent experience with DolceVitaHub.

I purchased a vintage pair of Saint Laurent boots from France and unfortunately the shipment encountered an unexpected customs issue during import to the United States. This was completely outside of my control and could have easily become a frustrating situation.

What impressed me most was how DolceVitaHub handled the problem. They responded professionally, remained patient throughout the process, corrected the shipping documentation when necessary, reshipped the item promptly, and kept me informed along the way. Their communication was courteous and reassuring, which made a stressful situation much easier to navigate.

The boots ultimately arrived safely and were exactly as described. The quality was excellent, the item was authentic, and I could not be happier with my purchase.

What truly earned my five-star review was not just the product itself, but the level of customer service after the sale. It’s easy for a company to look good when everything goes perfectly; it’s when an unexpected issue arises that you learn how they really treat their customers. DolceVitaHub handled the situation with professionalism and integrity from start to finish.

I would not hesitate to purchase from them again and highly recommend them to anyone looking for unique vintage luxury pieces.

The boots were worth the wait, and DolceVitaHub went above and beyond to help them finally make their way from Paris to South Carolina. Thank you again for your patience, professionalism, and outstanding customer service.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

I bought a pair of trousers

I bought a pair of trousers, but the later added side seam was not mentioned in the description. Even if returning goods is possible within the EU, I was not refunded the purchase price. They stopped responding so I had to open a case with paypal.

Since PayPal rejected my refund request, I am unfortunately forced to hand the matter over to my lawyer because I got 14-day right of withdrawal.
To be continued.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy

Purchased, never shipped. Ignored attempts to contact. Waste of time and money.

Update: why bother responding to a bad review if you wont respond to your customers? I worry if I used your platform, like you recommended, rather than grailed, I would not have gotten refund. Also, your message about stock contradicts what you said about sizing. This seller is highly unprofessional and should not be trusted.

25 January 2026
Unprompted review
Dolcevitahub logo

Reply from Dolcevitahub

Hello,

We’re truly sorry for the bad experience you had, this is not the level of service we aim to provide.

We recommend placing orders directly through our website to ensure real-time product availability. Unfortunately, some items may become unavailable on marketplace platform due to high demand.

We do receive a large volume of messages on marketplace platform, but we do our best to reply to everyone. For faster assistance, please contact us directly by email at contact@dolcevitahub.com
.

Again, our apologies for the inconvenience caused.

DolceVitaHub Team

Rated 5 out of 5 stars

Excellent service

I came in asking about some pieces; most of them were at the other location, but the guy offered me to bring some pieces the next day for me try on. Excellent service

8 November 2025
Unprompted review
Show reviews in all languages. (26 reviews)

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