For my dog, I used to buy fresh frozen food from another Italian supplier, which I later discovered was produced in Spain. The food smelled bad, especially the turkey, which smelled like spoile... See more
Company replied
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For my dog, I used to buy fresh frozen food from another Italian supplier, which I later discovered was produced in Spain. The food smelled bad, especially the turkey, which smelled like spoile... See more
Company replied
As usual, all contact with dog heroes is more than excellent. Not only do they solve any problems immediately but it is done with courtesy and professionalism and even in English. My dog loves their f... See more
My dog loves the food and doesn't want to go back to the dry one. He had some healthy issue and I managed to stop and restart my account very easily. Customer service is responsive and efficient!!... See more
I am really disappointed with this service. The food itself is good - my dogs like it, even though I had to abolish one of the plans as my dog has allergies and she couldn't eat it. Not their fault th... See more
Company replied
Written by the company
Spinti dall’amore per i cani e dal desiderio di offrire loro la migliore alimentazione abbiamo ideato 10 ricette complete e bilanciate che cambieranno la vita del tuo cucciolo, rendendola più lunga e felice.
Ricevi a casa 14 giorni di pappa in porzioni giornaliere su misura del tuo cane, pronte per essere servite!
👇Vuoi saperne di più?👇
3 motivi per scegliere
Dog Heroes:
Un prezzo su misura:
Un cibo differente visibile a occhio nudo:
Seguici su:
Via Santa Maria Valle 5, 20123, Milano, Italy
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For my dog, I used to buy fresh frozen food from another Italian supplier, which I later discovered was produced in Spain.
The food smelled bad, especially the turkey, which smelled like spoiled food.
For this reason, I decided to switch to Dog Heroes.
I'm so happy I made this choice.
The food smells fresh and delicious, and my dog loves it.
If the quality stays the same over time, I'll never change suppliers again!!!
Well done! Keep up the good work!!!
Reply from Dog Heroes
Dog Heroes is our holiday go-to for our dog's food. Fast, dependable delivery to our small town on Sardinia, with well-packed, fresh, and durable products. Customer service is consistently responsive. Highly recommended.
Reply from Dog Heroes
Exceptional service and great quality. Happy to have had yummy nourishing food to give my pup in his last days.
Reply from Dog Heroes
Very Google food and Very professionale custmarebservice. I needed help and the was of the top. Thanks ❤️
Reply from Dog Heroes
The order arrived late.
It was also wrong and more expensive than they promised.
Not impressed.
Reply from Dog Heroes
My dog loves the food and doesn't want to go back to the dry one. He had some healthy issue and I managed to stop and restart my account very easily. Customer service is responsive and efficient!! Great experience!!
Operatrice call center molto preparata e gentile
Reply from Dog Heroes
As usual, all contact with dog heroes is more than excellent. Not only do they solve any problems immediately but it is done with courtesy and professionalism and even in English. My dog loves their food and I love their superb service.
Great service, nothing to complain about. 5 star is what you got
Personale disponibile, risposte in breve tempo, E tanto aiuto per gestire l’ordine.
I am really disappointed with this service. The food itself is good - my dogs like it, even though I had to abolish one of the plans as my dog has allergies and she couldn't eat it. Not their fault though. What the real problem here is the fact that they are not trustworthy - the UX on their site really doesn't work. I updated some data on my profile, it doesn't show in the profile later on. I change the address, they still have the wrong one for weeks after even though we even spoke on WhatsApp to update it, on top of updating it on their site. They keep sending emails to my husband even though I changed the email address for notifications. I cancel the plan for one of the dogs, they send the food anyway and they send it to the old address even though they had sent it previously to the new address and in spite of me cancelling the plan previously. So, even though I was a great fan of their service in the beginning as I want my dogs to eat quality fresh food, I lost my trust with them. If they cannot get their UX right, if they cannot fix their logistical problems, it makes me think - is the food actually safe in the end? This is the reason I decided to cancel my plans with them and look somewhere else.
Reply from Dog Heroes
Excellent product and service. Their food improved my dog's health drastically after we had tried everything without success. The only dog food that reversed her allergies and itchiness. Thank you Dog Heroes!
My dog is the happiest! Her hair is soft, since she began to eat doghero!
I have been using Dogheroes and it has been a delightful experience! My dog, Valentino, loves it and it has been a life saver. I used to cook for my dog but I decided to go with Dogheroes. It was one of the best decisions for Valentino and I. I highly recommend this company. Their customer service is impeccable and I can tell they are proud of their product!!
Disponibili, attenti, precisi. Nina felice del suo nuovo pasto, lo divora in pochi secondi.
Siamo felici di avervi scoperto, BRAVI!
Healty and fresh food with 100% High quality After a year of service.
Great team and customer service
After months of industrial food my dog has been eating Dog Heroes for a month now. She eats very willingly and her dermatitis has also improved a lot.
The diet is also approved by my nutritionist veterinary.
Thanks Dog Heroes
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