I was in Europe when I received a message from my American cell phone provider saying I had to top up my service plan or I would lose my phone number. I was pretty desperate because I couldn't get it... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Exceeds my expectations. Highly recommend. Everything was prompt. They make you feel you are their only customer! I ordered a SIM unlock for my iPhone 5s, which was locked by au-KDDI. They anticipated... See more
Company replied
I’ve been using DoctorSim.com for a while now, and they truly make the whole process of mobile top-ups and remittances incredibly easy and stress-free. What really stands out is their team—everyone... See more
Company replied
⭐⭐⭐⭐⭐ It was well past midnight, and I urgently needed to top up my Roshan Afghanistan number. I tried several services, but none of them worked, and I was starting to think I’d have to wait un... See more
Company replied
Company details
Written by the company
Founded in 2007, doctorSIM is an Internet-based technology company that provides a wide range of savings solutions for digital gifts, the cell phone industry and the premier unlocking company in the world.
Global leader in saving solutions for digital gifts, top-ups, phone unlocks and so much more!
Written by the company
- Phone top-ups
- Send instant airtime and data with best fx exchange. Recharge any phone, anywhere, from wherever you are. 100% transparent, no hidden fees.
- Digital Gift Cards
- doctorSIM's gift cards are the ideal solution for every celebration. Perfect gift vouchers for anniversaries, birthdays, and special days. Anonymous, secure, and with instant delivery via email.
- Phone Unlocking
- doctorSIM provides phone unlocking services to both individuals, distributors and MVNOs, allowing users to use their cell phone on any compatible network in the world. Only legal, tested and guaranteed solutions. Over 16 years experience and counting!
- Phone IMEI Checks
- Check the status of any phone to determine resale value, dues, originality or blacklist status. Over 20,000,000 million checks to date!
- Our mission
- Our mission is to support the user by providing clarity in an industry dominated by chaos and a lack of transparency. Our work ethic is based on 3 factors: 1. Create extremely useful services using the Internet as the main transactional medium. 2. Provide incremental solutions to existing customer-related issues. 3. Create these solutions guaranteeing profitability and a sustainable business model.
Commitment to Good Practice
Fanatic Customer Support and Ethical
We've been delivering digital services, unlocking phones and offering value added offerings for the past 16 years for millions of customers.
Time has passed, and we've sadly seen an increase in shady business practices in the industry by people whose only objective is to take your money offering little in return…
These sites are experts at trying to promote the sense of trustworthiness and stability, with fabricated reviews and simplified pricing.
How to separate the good from the bad? Well, we don't want you to just take our word for it, so instead we propose you run a simple 10 point checklist and decide for yourself.
Check out our list of 10 Things to check before buying!
If you end up buying elsewhere at least you'll be wiser and probably safer.
Time has passed, and we've sadly seen an increase in shady business practices in the industry by people whose only objective is to take your money offering little in return…
These sites are experts at trying to promote the sense of trustworthiness and stability, with fabricated reviews and simplified pricing.
How to separate the good from the bad? Well, we don't want you to just take our word for it, so instead we propose you run a simple 10 point checklist and decide for yourself.
Check out our list of 10 Things to check before buying!
If you end up buying elsewhere at least you'll be wiser and probably safer.
Contact info
1445 Cambridge St,, 02139, Boston, United States
- info@doctorsim.com
- doctorsim.com
4.2
Great
28k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy
Quick and easy, but for small amounts the fees are high, almost as much as the recharge amount.
6 September 2026
Unprompted review
Reply from doctorSIM
Many many thanks for taking a few minutes to share this review, It’s so important to us! If you need anything, you know where to find us. Take care!
Barbara addressed the issue swiftly
Barbara addressed the issue swiftly, and communicates well.
6 September 2026
Unprompted review
Reply from doctorSIM
Hooray Carl!
Thank you for your rating. It fills us with joy to know that you're satisfied with our services.
If you need anything else, you know where to find us!
Sofia,
great was very easy
6 September 2026
Unprompted review
Reply from doctorSIM
Thank you.
We're so glad you found our service useful! We're here for anything you might need. Thanks for choosing us!
Sofia.
Its been a repeat cycle of order
Its been a repeat cycle of order. Everything is smooth and under control transaction. I just hope for the payment to be a little bit lower
6 September 2026
Unprompted review
Reply from doctorSIM
Many many thanks for taking a few minutes to share this review, Jelynn.
It’s so important to us! If you need anything, you know where to find us. Take care!
Sofia.
My cousin sent k10 to my Telikom number…
My cousin sent k10 to my Telikom number and I'm still waiting for it! (It's been a day!)
5 September 2026
Unprompted review
Reply from doctorSIM
Hello,
I’m here to help you,
Please contact us at info@doctorsim.com so that we can look into the issue you’ve mentioned and provide you with an immediate solution, as we have been unable to locate your order based on the information provided.
I look forward to hearing from you.
Kind regards.
Anna.
Barbara was patient
Barbara was patient, consistent, understanding and relentless in her efforts to resolve my issues. She did resolve the issue for which I am very grateful. She answered my every complaint promptly and did not give up until the matter was resolved. She even emailed afterwards to thank me. Wonderful customer service, which us what would make me return despite the issues I had in navigating the steps. Thank you Barbara. Great job.
3 September 2026
Unprompted review
Reply from doctorSIM
Hello! Thank you so much for your kind review. We're delighted to know that you enjoyed our service. We're here for any questions or assistance you might need. Have a wonderful day!
Reply from doctorSIM
Thanks for your review,
We're proud to know that we met your expectations.
Have a fantastic week!
Anna.
Reply from doctorSIM
Thank you Alex,
We're so glad you found our service useful! We're here for anything you might need. Thanks for choosing us!
Anna.
Fast and great service.
4 September 2026
Unprompted review
Reply from doctorSIM
Hooray Francisco!
Thank you for your rating. It fills us with joy to know that you're satisfied with our services.
If you need anything else, you know where to find us!
Sofia.
Reply from doctorSIM
Hello! Thank you so much for your kind review. We're delighted to know that you enjoyed our service. We're here for any questions or assistance you might need. Have a wonderful day!
Scriere
Scriere
I have been using DoctorSIM for a long time and I am very happy with their service. They have always been reliable, fast, and helpful whenever I needed assistance. I especially want to thank Zunilda, who has always been very kind, professional, and helpful. She has helped me every time I needed it and always made sure my issue was resolved.I truly appreciate the excellent customer service and I highly recommend DoctorSIM! ❤️
4 September 2026
Unprompted review
Reply from doctorSIM
Hello, Luciana! Thank you so much for your kind review. We're delighted to know that you enjoyed our service. We're here for any questions or assistance you might need. Have a wonderful day!
Reply from doctorSIM
Thank you for choosing us and for your valuable feedback, Barao!
You’re a star!
Best regards,
Celeste.
It’s been so easy to send money to my…
It’s been so easy to send money to my friends and family back home
3 September 2026
Unprompted review
Reply from doctorSIM
Many many thanks for taking a few minutes to share this review, Rachel. It’s so important to us! If you need anything, you know where to find us. Take care!
Fast reliable good price
This is the only service that worked for me without adding substantial fees, timing out or failing because I'm travelling abroad. My new reliable for phone top ups while I'm travelling. Thank you
3 September 2026
Unprompted review
Reply from doctorSIM
Thanks for your review, Lucy! We're proud to know that we met your expectations. Have a fantastic week!
😍😍😍😍😍😍😍😍😍😍😍
3 September 2026
Unprompted review
Reply from doctorSIM
Hello, Neli! Thank you so much for your kind review. We're delighted to know that you enjoyed our service. We're here for any questions or assistance you might need. Have a wonderful day!
percfect work
3 September 2026
Unprompted review
Reply from doctorSIM
Thank you for choosing us and for your valuable feedback, Morais!
Best regards,
Celeste.
Reply from doctorSIM
Thank you for choosing us and for your valuable feedback, Dani!
Best regards,
Celeste.
Fantastic service always quick and very…
Fantastic service always quick and very well priced
2 September 2026
Unprompted review
Reply from doctorSIM
Hello, Louise! Thank you so much for your kind review. We're delighted to know that you enjoyed our service. We're here for any questions or assistance you might need. Have a wonderful day!
It was so fast and easy 🥳🥳
2 September 2026
Unprompted review
Reply from doctorSIM
Thanks for your review! We're proud to know that we met your expectations. Have a fantastic week!
Easy to use
Easy to use. Quick top up. Fast response to queries and concerns.
31 August 2026
Unprompted review
Reply from doctorSIM
Many many thanks for taking a few minutes to share this review, Reymarck.
It’s so important to us! If you need anything, you know where to find us.
Take care!
Best regards,
Celeste.
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