Dictation foot pedal issues
contacted them thinking i needed to purchase new software or foot pedal but they very kindly fixed the issue remotely with out the need to purchase anything. Great service. Thank you very much. Jason
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Established in 1934 with the support of Sir Winston Churchill, Dictating Machine Co Ltd (DMCL) has long been a trusted name in digital dictation and transcription. With over five decades of experience in the dictation industry and related technologies, we offer unmatched knowledge and service to clients of all sizes. As certified partners of OM Digital Systems, Philips, and Grundig, we provide expert guidance and dependable support across a wide range of professional environments. Today, we combine our legacy of expertise with cutting‑edge AI speech recognition to deliver smarter, faster, and more accurate transcription solutions. Whether you're a solicitor, journalist, manager, solo professional, or part of an NHS Trust or large organisation, we help integrate professional dictation and voice‑to‑text systems into your workflow — streamlining processes, enhancing productivity, and transforming the way you work. Our experienced team ensures smooth setup and ongoing support, serving both public and private sector organisations throughout the UK
51 Warwick Way, SW1V 1QS, London, United Kingdom
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contacted them thinking i needed to purchase new software or foot pedal but they very kindly fixed the issue remotely with out the need to purchase anything. Great service. Thank you very much. Jason
My old laptop died suddenly taking my transcription software with it. I called DMCL who talked me through the installation of the software and helped me get back to work. The customer service was incredible, polite, respectful and successful. I even got a lot more advice about the health of my computer and how to make it run faster. Really pleased.
I had a query re latest updated software of a product I bought from DMCL 8 years ago! Alex was able to trace what I needed to solve the problem and sent me the necessary link. Brilliant!
I bought a Philips SpeechAir microphone from this company. It was delivered safely and I'm very happy with the product. Good customer service who helped with any queries I had. I would recommend them.
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