Speedy delivery and excellent packaging but a narrow choice of products online from Manchester. Sadly anything that is frozen comes partially or wholly defrosted despite the multiple frozen packs :... See more
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Greek Market is a technology-led online retailer of Greek products, serving customers across the UK since 2005.
We help customers enjoy authentic Greek food, drinks, pantry essentials, household favourites and selected chilled or frozen Greek products delivered directly to their door.
Our range includes Greek coffee and tea, Greek pies, Greek drinks, Greek cooking ingredients, Greek honey, Greek olives and olive oil, and products from well-known Greek producers and brands.
We value honest customer feedback. Whether your experience was positive or something could have been better, your review helps us understand what we are doing well and where we need to improve.
For order-specific support, delivery questions, damaged items, missing items or product quality concerns, please contact our customer service team through our customer contact form or visit our Help & FAQs section.
Greek Market® is a registered trademark in the United Kingdom.
United Kingdom
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Website was easy to use, communication was great. Arrived a day earlier than expected, well packaged.
Extremely disappointed
The olive oil pump arrived already broken and completely unusable. I contacted customer service,but unfortunately they were very unhelpful and showed no real interest in resolving the issue.
I expected a much better-quality product and much better customer service. A faulty item can happen, but the way the complaint was handled was extremely disappointing.
I would definitely not recommend this company.
Reply from Greek Market
Reply from Greek Market
Great online shopping experience! The delivery was arranged to suit my availability, everything arrived on well packed, and the quality of the products was excellent. I’ll definitely be ordering again.
Reply from Greek Market
Easy to order and quick delivery. Not everything is available but got what I wanted
Reply from Greek Market
Food selection is ok, same as all other greek shops and wholesalers in London. But delivery is amateur, no real insulation in the box and a bunch of icepacks that do nothing without insulation. You would expect them to know better since they are selling frozen goods. Everything came defrosted and I had to throw away, very poor.
Reply from Greek Market
Reply from Greek Market
Excellent service, product’s and super fast delivery. Highly recommend.
Reply from Greek Market
This was my first time ordering from Greek Market, and I couldn’t be happier with the experience! The website has an amazing variety of products, making it easy to find everything I was looking for. Ordering was quick and straightforward, the prices were very competitive, and the delivery was incredibly fast.
I’m genuinely impressed with the quality of the service from start to finish. Everything arrived promptly, and the whole shopping experience was seamless. I’ll definitely be ordering from Greek Market again and would highly recommend them to anyone looking for great products, excellent prices, and outstanding service!
Reply from Greek Market
Love this jam it brings back memories of when we lived in Crete I will be buying other items soon.
Reply from Greek Market
I've been shopping with Greek Market for some time now and have always had a great experience.
The quality of the products is excellent, with a wide selection of authentic Greek foods that are often difficult to find elsewhere in the UK.
Orders are processed quickly, packaged carefully, and delivered on time.
What I appreciate most is the consistency of the service and the freshness of the products.
The website is easy to use, and customer support has always been helpful whenever I've had a question.
If you're looking for genuine Greek products in the UK, I would highly recommend Greek Market. A reliable company that delivers exactly what it promises.
Reply from Greek Market
Great quality products, well packaged , quick delivery
Reply from Greek Market
Reply from Greek Market
Great service, great products, fast and simple interaction with the website.
Reply from Greek Market
Some items were not available but all goods recieved were fine and some have already been consumed!
Reply from Greek Market
Items all arrived packaged nicely. Easy to shop from and lovely selection of Greek food.
Reply from Greek Market
Hassle free quick delivery which is exactly what I wanted! Thank you
Reply from Greek Market
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