Grain Connect Reviews 5,436

Today, 24/10/25 we had Grain broadband connected and their engineers, Zak and Kadele who fitted it are a credit to their company. Both were friendly, helpful, and professional in the installation pr... See more

Moved into our new build with grain already installed with a free trial included. Thus was great for me as I work from home so meant I didn’t have to have any downtime from WiFi. Signing onto a fixed... See more

I’ve been using Grain WiFi for a while now and I’m honestly really impressed. The setup was quick and easy, the speeds are consistently fast, and the connection has been rock solid no random dropouts... See more

Really good service, and had no problems so far. Each deal that is offered can suit anyone to what they want. All the grain call staff are always nice to talk to aswel and can help with anything. Fi... See more

So far so good. Installation engineer Justin Wilson was absolutely super. Excellent job , very friendly and professional. Lovely tidy job too and left everywhere neat and tidy. Connection seems great... See more

Excellent service and value for money. It is my second year running with Grain and I have been happy with them as a company right from the start. Unlike other companies who after the first year heavil... See more

Everyone I have spoken to at Grain has been very helpful. I don't think the service I have received could be bettered. Arranging connection, installation and follow up have been trouble free. Grain... See more

Never had a issue with the broadband provided. Got a great deal around 3 years ago. They promised no price hikes, I have renewed contract with the same price I began with. They kept that promise! Can'... See more

Superb. From price, customer service and speed and reliability. I'm lucky enough to have had 3 fibres from different providers. Grain is the 3rd and as far as I'm concerned final one. Cannot be bea... See more

We love Grain broadband. It's fast, unobtrusive and good value. Installation was carefully done and took about 3 hours including a slit trench through the grass and drilling the wall. Everything was... See more

Turned up on time, Zak was very pleasant and professional, he explained everything he was doing at all times, even helped me disconnect old wires etc and hoovered up, and even offered to put furnitur... See more

From the door sales person to the installation guy everything has been spot on. Everything was explained clearly throughout. Installation guy Aaron very helpful & tidy leaving no mess whatso... See more

Broadband issues always happen, but it's how you deal with it makes a brilliant service. All issue I have raised have always been resolved within a day or two.

Very efficient service, prompt came the next day to install the fitter explained everything clearly ensuring we both understood. We have not had any problems thank you xx

I had my Grain Connect installed just two days after signing up—super fast and efficient! The promised speed of 900 Mbps is fully achieved over a cable connection, and even on Wi-Fi I consistently ge... See more

Zak, arrived as booked, installed everything quickly and cleanly. Everything looks good, working as it should. Very happy, good service from a very helpful engineer. Thankyou Zak.

The installation was hassle free and the person fitting it was pleasant and helpful. I can’t complain about my broadband had it two months and has been working great. Price is also very good. Would de... See more

From the start they were helpful and patient with explaining. The installation went smoothly and we were on service exactly as agreed. Service has been without issue for 2 months now. We even rece... See more

Engineer came for installation today, explained everything he was going to do and said it would take roughly 1 and a half to 2hours , it took 2hrs, cleaned up after himself. Very friendly. Very plea... See more

Communication. It proved impossible to get previous supplier to understand house move issues for device transfer as almost entirely AI with humans on other side of the globe. Grain proved efficiently... See more

Customer service was impecable. Friendly helpful and tidy. Had technical issues shortly after. Rapid response to our problem. A team of engineers rectified the faults quickly and professionaly.... See more

Just received a great deal from grain again fixed for the next two years. Very happy to commit to this company who have provided me with excellent service for almost two years now. I've recommended Gr... See more

I have had no problems so far my Internet is running ok for what I use as long as the prices stay the same I will continue with grain .

Technician was on time, very personable and efficient. Encountered slight complication with cable but sorted out in no time. Great stuff!

I’ve been a customer of grain for the last year without any problems, the service has been reliable throughout the year. I’ve had one occasion to contact customer support to arrange moving the rout... See more

Sam Brady was extremely helpful. She got the router set up quickly, left the area clean and was very polite, efficient and a lovely person. I am very satisfied in the setup and she reassured me on al... See more

Sam and Alex have worked at my property. They were professional and polite. The job has done with great satisfaction. Thank you

After quite a lot of neighbours recommending Grain I decided to make the switch over this week and have been seriously impressed with the service. I used their ‘one touch switch’ service whic... See more

It took a long time to sort our dropping connection out, and I had to chase numerous times but eventually it was sorted. Never needed the support line since then as connection is nice and stable.

Svilen was a great engineer and made the whole process smooth sailing. Any questions i had he answered confidently and completed all work to my desires and made sure everything was up and running befo... See more

Excellent exactly what it says on there vans great connection great speed and good price

Fast set up, engineer was brilliant and cleaned all mess afterwards and router is very cool how it is attached to the wall

Quick and painless install. Dave Clark was very pleasant and efficient. Everything is working well. Thank you.

Informative, rang me 30 minutes before to let me know he was on his way and got the router up and running in 20 minutes. Many thanks !

We are with Grain for a while now. The cost of the broadband is great and we are happy with the speed. No problems so far. No need to contact customer service. The only thing is, it would be great to... See more

The engineer Aaron is great person helpful, friendly and has done excellent job. Grain service is good

I have zero issues with grain fibre broadband Its been online since the day it went in. Upgrading is easy and hassle free. Pretty much a set and forget about it.

Aaron who installed the router was really good. No issues and explained everything so I knew exactly what was happening.

Excellent service from start to finish, great customer service, staff very helpful and pleasant. Internet great no problems. Would highly recommend

Installation process efficient and professional. No issues with the service so far. Great customer service, had communication throughout to check I was happy with everything, which I am. 🙂

Quick and easy Install, no price rises, broadband speeds I was promised I've no complaints

The person who helped me was great, gave clear guidance, he was patient and solved my problem.

Very good service easy transfer from my old broadband since then everything has been good

Yes company gave me great offer, and service. The engineer was very helpful and good communication.

Helder was fast, professional, answered everything I needed to know, overall a very good experience.

Running slow beginning of the month.Its fine now back to normal. I am still pleased with your service.

Fast reliable broadband speed, big family household no problem as yet with connection. Impressive

Sam was very efficient, friendly and helpful, 10/10 service:)