Merchandise is beautiful and so well wrapped and presented. It's such a pleasure to receive a package from Glamuse knowing that you will be thrilled with your purchase . The delivery time is exception... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent site. Easy to navigate. Very well laid out. Swimwear as shown on site. Great follow up. Delivered on time. Highly recommend
Great store, beyond anything I expected! Huge choice, hard to choose 😊 I bought Livy and Aubade bikinis and they are fabulous!! Customer service is excellent and shipping is fast. Got my order in thr... See more
We are from Poland and it's not easy to get high quality lingerie and swimsuits in reasonable prices here in our place. So that's why we buy from Glamuse- they offer very wide selection of bras, panti... See more
Company details
About Glamuse.com
Written by the company
Pensé pour les amoureuses de dentelle fine et de confort, le site rassemble le savoir-faire des plus belles maisons et créateurs. Avec plus de 80 marques et 18 000 modèles (soutiens-gorge, culottes, guêpières, corsets, lingerie de nuit, lingerie sexy…), sa vocation est de sublimer chaque femme grâce à un large éventail de tailles et de coupes.
Pour vous guider vers l'accord parfait, une équipe d'expertes répond à vos questions et vous conseille personnellement.
Ce soin du détail se prolonge jusqu'à l'expédition : vos pièces sont délicatement glissées dans un écrin élégant, avant d'être envoyées vers une cinquantaine de pays à travers le monde.
Founded in 2011, Glamuse is the premier destination for high-end women’s lingerie and swimwear.
Designed for lovers of fine lace and comfort, the platform brings together the unique craftsmanship of the finest Maisons and designers. Featuring over 80 brands and 18,000 styles (bras, panties, nightwear, sexy lingerie…), its mission is to enhance every woman with an extensive range of sizes and fits.
To guide you toward the perfect fit, a team of experts is available to answer your questions and provide personalized advice.
This attention to detail continues right through to dispatch: your pieces are delicately placed in an elegant signature box before being shipped to over fifty countries worldwide.
Nos engagements pour une expérience privilégiée
Expédition le jour même et accompagnement sur-mesure
Préparation immédiate et livraison express
Toute commande passée avant 17h00 (heure de Paris) est préparée avec soin et expédiée le jour même. Vos pièces vous parviennent ensuite rapidement grâce à différentes options de livraison express à travers le monde.
30 jours pour changer d'avis
Prenez le temps d'essayer vos pièces en toute sérénité. Vous disposez de 30 jours pour effectuer un retour si un modèle ne vous convient pas. Les démarches sont simples et peuvent être offertes selon votre pays de destination.
Une sélection pointue
Pour répondre aux envies de chaque femme, le catalogue rassemble plus de 80 grandes marques françaises, internationales et de créateurs. Avec plus de 18 000 modèles, il permet de sublimer toutes les silhouettes avec justesse.
Une écoute attentive
Avec une note de 4,8/5 basée sur plus de 150 000 avis authentiques, la qualité du service est une priorité absolue. Une équipe d'expertes est à votre disposition par téléphone, par e-mail ou via les réseaux sociaux pour vous accompagner personnellement.
___
Our Commitments to an Exceptional Experience
Same-Day Dispatch & Express Shipping
Any order placed before 5:00 PM (Paris time) is carefully prepared and dispatched the very same day. Your pieces then reach you swiftly through our various worldwide express delivery options.
30 Days to Decide
Take the time to try on your pieces in the comfort of your home. You have 30 days to return an item if a style does not suit you. The process is straightforward, with complimentary returns available depending on your location.
A Curated Selection
To fulfill the desires of every woman, the catalog brings together over 80 leading French and international brands, as well as renowned designers. With more than 18,000 styles, it flawlessly enhances every silhouette.
Attentive Customer Care
With a 4.8/5 rating based on over 150,000 verified reviews, service quality is an absolute priority. A team of experts is available by phone, email, or through social media to provide you with personalized guidance.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent site. Easy to navigate
Excellent site. Easy to navigate. Very well laid out. Swimwear as shown on site. Great follow up. Delivered on time. Highly recommend
May use AI-assist with repliesRead more
Expensive delivery
The delivery costs were very expensive. However, the item arrived very promptly.
I ordered the Mey Simply Invisible Bustier, which is very comfortable, but it is cut too low cut at the front. Great support at the sides and back with lovely stretchy fabric and nice wide straps, but not enough support at the front, where it really matters, because of the low cut shape. Disappointing.
Reply from Glamuse.com
perfect delivery on time
Merchandise is beautiful and so well…
Merchandise is beautiful and so well wrapped and presented. It's such a pleasure to receive a package from Glamuse knowing that you will be thrilled with your purchase . The delivery time is exceptionally fast, which is always welcome. Thanks!
I was sent the completely wrong item…
I was sent the completely wrong item and when I called customer service to complain, they gaslighted me into thinking the smaller and bigger sizes of this bra had completely different cups (I received a full cup version when I ordered a Demi cup). I later cross-checked with their website and saw that the product I ordered and the one I received were in fact completely different products with different prices. Then they deleted my bad review stating that it was “offensive.” I’ll say it again: this company is a scam and they do not take customer feedback seriously. I will not be ordering from them ever again.
Reply from Glamuse.com
One of my favorite places to buy my favorite lingerie
I love buying my lingerie here, couldn't be more happy with their customer service. Quality of the goods are great and also fast shipping and the products are always packed with care.
Incredibly fast delivery
Excellent service, order arrived as…
Excellent service order arrived as organized in a timely manner. Very happy with my order.
I will definitely be ordering in the future.
My delivery adress is not what I…
My delivery adress is not what I noted!!! Sorry the post rang on a doorbell that wasn't mine because I was home. And the reason is that he got a delivery adress that was not mine (stationstraat 2) and I dont even know that adress.
Reply from Glamuse.com
The products are always great
The products are always great, the shipment was very fast. I could have had a smaller size for a more perfect fit, but I followed the sizing chart. Never mind they are all beautiful
the best client support!
Perfect all
Great store
Great store, beyond anything I expected! Huge choice, hard to choose 😊 I bought Livy and Aubade bikinis and they are fabulous!! Customer service is excellent and shipping is fast. Got my order in three days on my vacation destination! For sure I will be buying again! HIGHLY RECOMMEND ❤️
Excellent company!
Excellent company!
Lost of choice, great quality.
Customer support is very good!
Very fast delivery, no hassle returns.
I greatly appreciated the lady who helped me on the phone.
Reply from Glamuse.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.