GitHub Reviews 

Trash. Deleted my sites,wouldn’t explain why,and permanently close the tickets. I’ve been up for days and all my work is just done like that. Rot in hell.

Complete scam. Suspended my account because of irregular activity (using my CI/CD monthly quota is apparently irregular)... and continued to charge me for my Enterprise account. A complete disgrace. Their customer service is non-responsive and it's almost like they don't quite realise that developers depend on being able to access their remote repos.

In August 2026 my GitHub account was silently flagged. All my public repositories now return 404 for everyone except me, GitHub Actions is disabled, and forking is blocked. I opened support ticket #4654269 on August 11, answered every question the bot asked, and asked for a human review. Three weeks later the only replies are automated messages. On September 1 I had to file a complaint with the Better Business Bureau to get any attention. I only want a human to review my account and tell me in writing what violation was found, or reinstate it.

This review is specifically about GitHub's Billing Support response. I'd give it a zero if it was possible. I started getting charges to my Azure subscription out of the blue. I had disconnected the link from the GitHub side and deleted the organisation, and yet the charges persist, daily! A billing support ticket (as per their process) has gone unnoticed. This has soured my experience, and I honestly don't see me buying any product from them again given that it's impossible to reach a human. A while ago I previously submitted a technical support ticket and after 3 weeks I just closed it due to no response at all other than a ticket number.

Banned me for no reason whatsoever. Absolute dysgenic LOSERS.

very helpful sit for production and bulding i have worked with last three monthas and it was great experment mant thanks , no issue faced

I’m new to using GitHub, so tried the copilot to support me - a huge mistake! It creates more problems than fixes! Cost me a fortune to sort out the mess it made. Very disappointed.

Maximum helps me github. Thanks forever.

I spent two hours trying to verify my student status. It does not allow you to upload documents to prove your student status; you can only take a photo of them. I did that seven times, and every time it either said the text was too small or that my Financial Aid and Enrollment letters were not my Financial Aid and Enrollment letters, but a different document that their platform does not accept. I do not have a single document from my college that is under ten pages, so I can't take a picture of all the information at once either. I then spent an hour talking to Copilot just trying to convince it to let me talk to a human being. Instead, every time I submitted a support ticket, Copilot took over. When it decided it resolved the issue (it never did), it deleted the support tickets without ever submitting them. Finally, Copilot told me to put two photos side by side, one that shows my name and the school and another that shows I am enrolled, as that would get me approved, and it didn't! Again, it said the text was too small, but the whole point of using two documents (according to Copilot) was so the text would be big enough to recognize. The best part about this whole situation is that I signed up with my college email address, and every time it requests verification, it asks ME if I would like to use my student email already on file. Make it make sense. I deleted my GitHub account within 6 hours of having it, and I have no intention of ever using it again. Copilot is also the least intelligent AI product on the market right now; I would highly suggest investing elsewhere and using a different platform.

Github dosnt support small business i only have 1 GitHub account support are saying i have multiple account witch I don't and they don't want to look into it I'm trying to run a business i even offered to pay the the GitHub enterprise but got told no we are leaving your account suspended even though i have multiple projects that I can no longer access also took them over a month to say 1 sentence wouldn't recommend using

All my website files were hacked and exposed on the website in open access. I have sent several claims to my previous hosting provider, but no one responded

I love github Soo much. It eased publishing code Soo much and you can fork also

I was using GitHub regularly for my personal projects and at first everything worked fine. One morning I logged in and noticed that access to some important features was restricted. I spent a lot of time trying to understand what happened, but the information provided was not very clear.

What frustrated me most was not the issue itself, but the difficulty of getting a quick explanation. When you work on projects for many weeks, any unexpected interruption can create a lot of stress and delays.

I still think GitHub is a useful platform with many good tools, but in my experience the communication and support process could be much better. I hope they improve this in the future.

never use GitHub its pice of trash GitHub some idiot validate your right to make decision be your self. they implement trash 2fa witch one is part of Microsoft apps including copilot! avoid to store sensitive data! GitHub if you create your account you not be able even see any information to GitHub without etch time wasting time to validate your human including 2fa! if 2fa secure keys will be lose you will lose access to your entire account forever!!!!!!!!!!!!!!!!!! from now you lose your right to make decision be your shelf witch kind of security you wanna use you will be forced to use 2fa even you just wanna read GitHub!!!!!! already write them message for suit to court be validating my rights to my private personal data. Don't let them control your decisions and your personal data!!!!!!!!!!!!

I had 60+ repos on GitHub, personal projects. They enforced 2FA, automatic build "Actions" stopped working until 2FA enabled. I enabled 2FA successfully, Actions were not immediately restored, so I set a loop to ping every 20min to retry. Apparently that triggered a "oh no bot attack!" and now I've been flagged as a bot and all my 40+ public pages are 404 errors. it's really disruptive to my regular dev workflows. I'm looking at mass migrating to Gitlab or Forgejo. It's been 3 days since I received a request to explain myself and answered; nothing, nada, zilch. worst customer support. your code at the mercy of arbitrary systems.

Being ghosted by Github support for a basic billing request since a month now after many reminders.

My account was falsely flagged. Thus I cannot authorize any Third Party Applications. I can´t even connect nor push from Git, which renders GitHub useless for me.

I have tried multiple times contacting them. The first time was a year ago, without any answer. The second time was three months ago.

There isn´t any E-Mail at all to contact them, and they dont answer to the integrated chat (via tickets).

At this point, this is just straight up embarrasing for a platform of their size

The best place to host and build projects. Lots of powerful features. A really nice UI. GitHub Actions are useful. GitHub Copilot can be expensive though.

Things that were working suddenly stop working because this company is not bothered about upsetting their customers

Codex review was working perfectly well then they get greedy and force you to upgrade then to cap it all they remove the upgrade button

They should be shut down

I was a paid github.com copilot pro member for 3 months, and now I can't continue my membership or make payments. there's a statement saying that new memberships are suspended, existing members can continue, etc., but there's no payment option, no support, no matter if you're pay customer. my projects that I started with github copilot pro are half-finished.. i also mistakenly paid $4 for github confusingly and i wrote them saying i did it mistakenly since i can't find an option to renew my copilot pro member 3 hours ago and still no reply..