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Tongo Reviews 

127
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extremely fast, seamless process for obtaining commission advances and receiving funds quickly without stress. Consumers frequently mention the helpful, kind staff members and the very reasonable fees compared to other options available. People note that the online platform makes managing cash flow between real estate deals simple and efficient. Some reviewers were not happy with unexpected charges or higher fee percentages than they initially expected during transactions. A few individuals also mentioned communication challenges regarding account details and difficulties linking external bank systems securely.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting professionalism, ease of use, and fast... See more

Payment

Reviewers highlight positive aspects of payment, noting that receiving a commission advance is a very easy... See more

Service

Users describe positive interactions with service, highlighting fast and efficient experiences from start to... See more

Price

Consumers find price to be very satisfactory, consistently reporting affordable rates and competitive fees.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and personal touch. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tongo was a game changer for me. As a real estate agent, the cash flow from my pending commission gave me real peace of mind and allowed me to stay focused on growing my business instead of stressing... See more

Company replied

Rated 5 out of 5 stars

My first experience using Tongo was great! Mikki provided prompt and helpful feedback to ensure that I clearly understood the process regarding my request. It was an easy process and helped me during... See more

Company replied

Rated 5 out of 5 stars

I was amazed at how easy this was, and I was expecting it to be so much more expensive to borrow my money against my own commission. I felt that the fee was very reasonable. The whole process was smo... See more

Company replied

Rated 5 out of 5 stars

I am new to this payment process and because I missed some information when setting up the payment was stalling. I called Tongo and was connected to a CSR named Mikki. She figured out the issue, fixed... See more

Company replied


Company details

  1. Estate Agents

About Tongo

Written by the company

Tongo is the financial wellness and liquidity platform built specifically for the commission economy. Designed for real estate professionals, agents, and brokers, Tongo helps you access the cash flow you’ve already earned, instantly and affordably, while waiting for your commissions to clear.

With Tongo, you can plan ahead, invest in your business, and manage your personal finances with confidence. Whether you’re funding marketing campaigns, paying business expenses, or smoothing income between closings, Tongo provides a flexible, transparent alternative to traditional commission advances or credit.

Our platform is low-cost, private, and easy to use, giving you complete control over your cash flow. By turning pending commissions into working capital, Tongo empowers agents to grow sustainably, reduce financial stress, and focus on what matters most: building relationships and closing deals.

We partner with leading brokerages and real estate professionals nationwide who trust Tongo to strengthen their financial foundation. Thousands of real estate professionals trust Tongo to turn pending commissions into power for their business.

Contact info

4.8

Excellent

TrustScore 5 out of 5

127 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(127)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Process

Easy fast process

19 August 2026
Tongo logo

Reply from Tongo

Appreciate your support, Felicia!

Rated 5 out of 5 stars

Quick and simple

Quick and simple, not too expensive.

17 August 2026
Tongo logo

Reply from Tongo

We’re glad to hear the process was quick, simple, and affordable. We appreciate your support! 😊

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Fast approval. Immediate funding.

6 August 2026
Tongo logo

Reply from Tongo

Thank you for the kind words, we truly appreciate your trust in Tongo!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. They responded quickly, answered every question I had, and handled my request promptly. I truly appreciated the professionalism and ease of the entire experience.

5 August 2026
Tongo logo

Reply from Tongo

Thank you for sharing your experience! We’re so glad our team could be helpful throughout the process. We appreciate you choosing Tongo!

Rated 5 out of 5 stars

Great job. Quick and Easy

From start to finish a class act. Money came quickly and tech is user friendly.

21 July 2026
Tongo logo

Reply from Tongo

Hi Pedro, thanks for the great review! We're glad the process was quick, easy, and user-friendly. We appreciate your support!

Rated 5 out of 5 stars

Super easy

Super easy! Surprisingly easy. Came in handy.

21 July 2026
Tongo logo

Reply from Tongo

Hi Brendan, thanks for your review! We're happy to hear you had a great experience!

Rated 5 out of 5 stars

Mikki

Mikki, is the absolute best! Always comes through.

17 July 2026
Unprompted review
Tongo logo

Reply from Tongo

Thanks for the shoutout, Ashley! Appreciate you trusting Tongo!

Rated 5 out of 5 stars

Very easy process to receive my…

Very easy process to receive my advanced commission. Arrived the next day in my checking account! Seamless transaction. Well done!

6 July 2026
Tongo logo

Reply from Tongo

Thank you, Laura! We're glad the process was easy and your advance arrived so quickly. We appreciate your kind words and thank you for choosing Tongo!

Rated 5 out of 5 stars

Easy process

Easy process. Customer care service was very patient with all my questions and getting the process completed timely.

23 June 2026
Tongo logo

Reply from Tongo

Thank you, Jackie, for your kind review! We're glad our customer care team was able to answer your questions and help make the process smooth and timely.

Rated 5 out of 5 stars

Outstanding Customer Support

I am new to this payment process and because I missed some information when setting up the payment was stalling. I called Tongo and was connected to a CSR named Mikki. She figured out the issue, fixed everything, set the system up right, and within seconds I was then paid and the issues handled. Not only did it all go smoothly, she was also kind and enjoyable which is just a rare thing these days. I was thrilled with the level of service and the personal touch put a smile on my face. Thank you so much!!

24 June 2026
Unprompted review
Tongo logo

Reply from Tongo

Thank you, Jennifer, for sharing your experience! We're so pleased to hear that Mikki was able to quickly resolve the issue and get everything set up correctly. Providing friendly, personalized support is very important to us, and we'll be sure to pass along your kind words. Thank you for choosing Tongo!

Rated 5 out of 5 stars

Helpful and Easy

I am new to Tongo. I tapped into the commission advance in a time of need. Tongo was super easy to use. The process was simple. I had a couple of questions. I actually got to speak with someone who was familiar with my account. Money was in the bank next day.

15 June 2026
Tongo logo

Reply from Tongo

Thank you for sharing your experience! We’re so glad Tongo was easy to use when you needed it, and that our team was able to answer your questions quickly. We’re happy we could help.

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