Quick and easy. No account required! Support different payment methods. No hidden or extra costs added. No annoying extras like boosters, extra protection or subscriptions. Just straight to the p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
placed an order for €33.17 and it’s now been over 12 hours with no codes delivered. I contacted them by email, and they asked for proof of payment for a “manual verification,” Still waiting for resolu... See more
Company replied
Well, to start i ordered around 2 days ago, and i just now get a message asking how they’ve did. They have done nothing but scam me from this point. I just have that atleast my code will come through... See more
I did a first purchase of a 15€ eshop card to test whether it is working. In only seconds after may purchase with giropay, I received an email with the code which I could register with my Nintendo acc... See more
Company replied
Company details
Written by the company
At Gamecardsdirect, you can easily buy digital gift cards, game cards, and prepaid credit for all kinds of brands and services. Whether you want to top up your gaming account, enjoy your favourite entertainment, shop online, or surprise someone with a digital gift, you’ll find plenty of options in our webshop. We offer a wide range of digital vouchers for gaming, entertainment, shopping, lifestyle, and more. Simply choose your product, place your order, and receive your code straight to your inbox. Fast, easy, and ready to use.
Gamecardsdirect - The one-stop Gift Card Shop!
Written by the company
- Buy your digital products at Gamecardsdirect
- We wish for you to immediately receive your game and gift codes! We are thé one-stop gift card shop. Do you require our assistance regarding your order? We are happy to help you whenever we can!
Delivery via email!
You receive your order as soon as the payment has been completed.
With immediate payment methods such as phone payment, iDeal, credit card and BanContact, you immediately receive your code.
Contact info
Beersdalweg 93, 6412 PE, Heerlen, Netherlands
- +31 (0)85-0477536
- info@gamecardsdirect.com
- gamecardsdirect.com
3.6
Average
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I placed an order yesterday and I still…
I placed an order yesterday and I still haven't received the product. I sent several emails to customer service and there is no response at all. Really disappointing. Please, if you can help me, someone. Bbbb
6 September 2026
Taking too long
Well, to start i ordered around 2 days ago, and i just now get a message asking how they’ve did. They have done nothing but scam me from this point. I just have that atleast my code will come through and that i wouldnt be robbed from my money.
6 September 2026
Never received my 3x vouchers worth…
Never received my 3x vouchers worth €60,00 each. It’s been couple days without responding to e-mails, live support chat doesn’t exist on their website and when trying to call their support phone number it’s offline too!
Fix the issue, it’s getting frustrated.
Order number: Written in the separate description bar.
5 September 2026
Unprompted review
Live chat does not exist been waiting…
Live chat does not exist been waiting days for my code if support actually exists please reply to the email associated with the order number I have pasted below
7 September 2026
Unprompted review
I am very pleased with the efficiency…
I am very pleased with the efficiency and the fast delivery .Thank you
4 September 2026
Bought 2 cards
Bought 2 cards. Delivery never happened. Contacted support and had no reply for 3 days so far. Won’t be using again.
5 September 2026
1 star
1 star. I paid €30 via DaoPay, and the payment was confirmed as successful. However, I never received the product I paid for. I contacted Gamecardsdirect support, but after many hours I still received no response. This is extremely disappointing. I expect either the product to be delivered immediately or my €30 to be refunded. I have proof of payment and will escalate the matter if I do not receive a proper response.
5 September 2026
Quick and relatable
3 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Gamecardsdirect B.V.
Great to hear sir! Thank you for ordering from us. :)
-Nigel
Reply from Gamecardsdirect B.V.
Good to hear it all went well! Thanks for the review. :)
-Nigel
Scam
Scam! I bought a $15 card and after not receiving it, they are asking for proof of payment transaction, I sent it. Still no reply and it’s been a week. Scam! Do not buy!
24 August 2026
Unprompted review
Reply from Gamecardsdirect B.V.
Hey,
We are sorry. Yes, unfortunately this can happen sometimes - it is our payment verification system.
Did you receive the card for your order? (The mail was sent 27-08, at around 12:06)
If you did not receive your card/code, or you have another question - please hit us up at info@gamecardsdirect.com and we will get to fixing your problem right away!
-Nigel
I never got my card I want my…
I never got my card I want my money back this is the worst service I ever had in my entire life
27 August 2026
Reply from Gamecardsdirect B.V.
Hello,
Unfortunately your card was held for further verification of the payment. We are sorry that this happened.
I have manually sent you your voucher/code. If you have any other questions or problems, please send us an e-mail at info@gamecardsdirect.com.
-Nigel
An unbelievably irresponsible company…
An unbelievably irresponsible company working under the guise of bad-faith advertising. I wouldn't recommend it to anyone; pay the little extra at other shops to avoid waiting for ages. I genuinely cannot fathom such unprofessionalism. To lie about the support being available 7 days a week, while you receive a message immediately that it's only during business hours, just adds to the deception.
30 August 2026
Unprompted review
quite good service
27 August 2026
Reply from Gamecardsdirect B.V.
Thank you Matin! Good to make our customers happy. :)
I noticed you sent our support an E-mail, we'll be happy to help you further to reduce the friction when ordering from us in the future. :)
-Nigel
it's been over 24 hours and still have…
it's been over 24 hours and still have not received my pin. order number 2026280867166 . can we get this resolved?
28 August 2026
Reply from Gamecardsdirect B.V.
Hello Brandine,
This unfortunately happens when certain criteria are met in our payment verification system, but that does not excuse the lack of a response for 2+ days. We deeply apologize that this happened, you should have received your card sooner.
I have manually allowed your card/voucher to be sent.
If you have any other questions, requests or problems - please send us an e-mail at info@gamecardsdirect.com
-Nigel
said instant delivery but takes 26…
said instant delivery but takes 26 hours to get code
27 August 2026
Reply from Gamecardsdirect B.V.
Hello Fedor,
Thank you for your review. We are truly sorry that your order did not feel like the instant delivery experience you expected.
Your order was temporarily held by our automated security system for additional payment verification. This can happen with credit card payments, especially when extra checks are needed to help protect customers against unauthorized payments or possible card abuse.
We fully understand that waiting 26 hours for a digital code is frustrating. At the same time, we never want to release a code too quickly when a payment may require additional review. In these situations, our priority is to protect both the customer and the payment from possible misuse.
Your code has since been delivered to your e-mail address. For a future order, please contact us directly at `info@gamecardsdirect.com` if you notice any delay, so we can check the order for you as quickly as possible.
We hope this explains why the delay happened, and we are sorry for the inconvenience.
Kind regards,
Gamecardsdirect Customer Care
Heru
Nigel
Reply from Gamecardsdirect B.V.
Hi Josh,
We are sorry that your delivery took longer than expected. Your credit card payment was temporarily placed in our review queue, where we performed an additional profile and payment check before releasing the order.
We understand that speed is important when buying a digital product, but customer safety in our payment environment is essential to us. These checks help protect customers against unauthorized payments and other forms of payment misuse.
Your order has now been approved and delivered. Should you experience any delay or issue with a future order, please contact us directly at `info@gamecardsdirect.com`, and we will gladly check it for you as quickly as possible.
We appreciate your patience and hope to welcome you back again soon.
Kind regards,
Gamecardsdirect Customer Care
Heru
Nigel
No Product After Payment
Hello,
I purchased a €15 gift card yesterday and was told it would arrive within 24 hours. It has now been over 24 hours, and I have sent three emails to customer service requesting an update on my order, but I have not received a reply.
I feel that my messages are being ignored. Could you please provide me with an update on my order?
Thank you.
27 August 2026
Unprompted review
Reply from Gamecardsdirect B.V.
Hi,
We are sorry to hear you've had a bad experience.
I have sent you an email to hopefully resolve this issue together,
Kind regards,
Nigel
Reply from Gamecardsdirect B.V.
Dear Jose,
Thank you for sharing your feedback.
Your order is currently subject to an additional payment security review. For certain credit and debit card transactions, we may temporarily hold delivery while we verify the payment details. These checks are an important part of maintaining a safe payment environment for both our customers and Gamecardsdirect.
We have already contacted you directly and requested the additional information needed to continue our review.
Once the verification has been completed, we will be able to determine the next step for your order.
Thank you for your cooperation and understanding.
Kind regards,
Gamecardsdirect Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.