Great responsiveness, a gentleman by the name of Kyle was extremely helpful, didn't know someone could be as thoughtful, comprehensive and knowledgeable in the complex and confusing world of electric... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
⭐⭐⭐⭐⭐ Such an easy and stress-free experience! From one day to the next, they found me a new and cheaper electricity plan without me having to do anything. The best part is that the service was com... See more
Company replied
Be very wary of the "bill credit" options. Although gatby is just the middleman, the electricity companies are deceptive with prices. Other than that, nice and straightforward process.
Company replied
Finding the best rate & making the switch was super simple! What i normally avoid due to the hassle & time it takes was done quickly & seamlessly! Great experience overall.
Company replied
Company details
- Online marketplace
- Energy Equipment and Solutions
- Energy supplier
- Green energy supplier
- Price comparison site
About Gatby
Written by the company
Gatby takes the hassle out of shopping for electricity. Our technology-driven marketplace connects you with trusted providers, transparent rates, and smarter tools to help you save. Whether you want expert guidance with Copilot or a fully hands-off experience with Autopilot, we make sure you’re always on the best plan—effortlessly and at no cost to to you.
Sign up now
1Terms and conditions may apply.
Contact info
United States
- (713) 581-6553
- hello@gatby.com
- gatby.com
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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One stop shop making the search easy
23 August 2026
Reply from Gatby
Having everything in one place really does change how you think about the search, and we're grateful you took the time to tell us that, Karen 🛟
Process was fast and simple
22 August 2026
Reply from Gatby
Thanks for writing in, Samaya - we love that you got through the whole thing without any friction 🌟
All the plans with pricing summarized…
All the plans with pricing summarized efficiently
22 August 2026
Reply from Gatby
Woo, having all that pricing laid out clearly in one view is what we set out to make happen, and we appreciate you writing that 🎯
Reply from Gatby
Getting set up that fast when you're new to all this is exactly what we hoped for, thanks Kamaria 🎨
A great way that helps select electricity
I was able to select a decent and affordable electricity source through Gatby
20 August 2026
Reply from Gatby
Thanks for that feedback, Abdul - being able to find an affordable plan without the usual hassle is exactly what we built this for 🎯
it's being so easy
22 August 2026
Reply from Gatby
Thanks for writing in, Jaxxon - we're happy the whole thing felt effortless for you 🎨
Fast and easy
18 August 2026
Reply from Gatby
You got through the whole thing without any friction. Thanks for the feedback, Anthony 🚀
Very good and effective app
20 August 2026
Reply from Gatby
Glad the app hit the spot for you and we appreciate you taking the time to write that 🌻
Easy to complete
21 August 2026
Reply from Gatby
Loved how quick that was for you. Thanks for the feedback, Piyush 🚀
Reply from Gatby
We're glad the whole thing came together quick and easy for you, Janely, and we thank you for giving us a shot 🌻
Great Customer Service!!!!
Great responsiveness, a gentleman by the name of Kyle was extremely helpful, didn't know someone could be as thoughtful, comprehensive and knowledgeable in the complex and confusing world of electric utility. Without his guidance and perserverance, I would have never found such an economically viable rate. My wife, child (and unborn child) can now sleep soundly at night. Thank you Kyle!!
21 August 2026
Reply from Gatby
Jon, thanks for highlighting Kyle's help - it's rare to hear someone describe a support interaction that way, and we're genuinely proud he could cut through the confusion and land you on a rate that works for your whole family 🛟
Made it less stressful and affordable…
Made it less stressful and affordable I’m sick hard times
21 August 2026
Reply from Gatby
Dean, thanks for writing that - getting you set up with something affordable when money's tight is exactly the kind of moment we want to make easier 🤲
Reply from Gatby
Glad you found the pricing transparent and the whole thing easy to follow, Sandra - hearing that the process made sense means we did something right 🌟
Reply from Gatby
Thanks for taking the time to write that, Cynthia - we love hearing the whole thing came together quick and easy for you 🌱
I’m only doing three stars because I…
I’m only doing three stars because I have not started my service yet or received my first bill but I will say the easiest sign up and straight forward service. Thank you and I look forward to a good service with this company
21 August 2026
Reply from Gatby
Darrell, we completely understand - three stars until we earn the other two! 😄 We’re glad the signup itself was easy and straightforward, and just to clarify, your ongoing electricity service and billing will come directly from the provider you selected through Gatby. We appreciate you trusting us to help get everything set up and hope your experience from here is every bit as smooth!
Reply from Gatby
We're glad it came together without a hitch for you, and thanks for letting us know the process felt straightforward 🎪
It’s was very easy navigating the…
It’s was very easy navigating the online portal to select a provider. Got it done while literally laying in bed next to my wife :)
20 August 2026
Reply from Gatby
Thanks for sharing that, Emmanuel - getting you locked in from your bed is exactly the kind of friction-free experience we're after 🛏️
Everything was simple and easy just…
Everything was simple and easy just excited to move in
20 August 2026
Reply from Gatby
Getting you excited about your move-in is exactly what we're here for, and we're grateful you found the whole thing so simple 🚀
Very easy to set up
20 August 2026
Reply from Gatby
Getting someone set up fast and easy is exactly what we hoped for, so thanks for letting us know that landed right 🎯
Very smooth and user friendly
17 August 2026
Reply from Gatby
Thanks for taking the time to write that - we built this with user experience front and center, so hearing it felt smooth for you means a lot 🎨
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