Good Life Plus Reviews 

21,769
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had a few concerns however having had a chat with Jamie-Leigh those concerns were quickly put to rest. Extremely pleasant lady and very professional. My call was answered quickly and dealt with effi... See more

Company replied

Rated 5 out of 5 stars

Ruby was really helpful and gave me some delightful news that I’ve never received before. I totally recommend the team for their excellent customer service

Rated 5 out of 5 stars

Rang up with a couple of queries and spoke to Tracey, who was really friendly and helpful and sorted both issues out within a couple of minutes. Goodlife Plus have excellent customer service and make... See more

Rated 5 out of 5 stars

Had an issue with some points today and wasn't sure what to do.phoned services and spoke to Tracey who explained the process to me and corrected my mistake.how nice to speak to such friendly helpful s... See more

Company details

  1. Gaming services

Written by the company

Good Life+ is a UK-based prize competition and rewards platform offering members the chance to take part in live draws, instant win games, and free entry opportunities. We aim to provide a fun, fair, and transparent experience, with clear pricing, optional memberships, and equal chances for all valid entries. We have given away over £19,793,370 in prizes so far and have many more to give away. We also offer various member benefits and free entries and credit.


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4.8

Excellent

TrustScore 5 out of 5

22k reviews

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4.8

All reviews

(21,769)

3,644 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ruby was really helpful

Ruby was really helpful and gave me some delightful news that I’ve never received before. I totally recommend the team for their excellent customer service

2 November 2026
Unprompted review
Rated 5 out of 5 stars

Lovely lady

Lovely lady, very helpful and bubbly answered all my questions and very helpful on the phone give hundred percent credit to her happy to answer any questions you got had a lovely chat with her very good customer service

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Jamie made my call today very memorable…

Jamie made my call today very memorable and she helped me get to where I needed to be. what an absolute star of a woman 🌟

21 October 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

George Gladwin,

We appreciate you sharing your feedback. We are so happy to hear that our team member made your call memorable and helped you get exactly where you needed to be.

GoodLife+

Rated 5 out of 5 stars

Rang up today worrying it was a scam…

Rang up today worrying it was a scam because i never win anything lol, Ruby was amazing, she reassured me it was genuine and talked through my options and what i needed to do, really polite and helpful people.

20 October 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

kieron fletcher,

We're happy to hear that our team member was able to reassure you and guide you through your options with such a polite and helpful attitude. We appreciate you sharing your positive experience!

GoodLife+

Rated 5 out of 5 stars

I had a few concerns however having had…

I had a few concerns however having had a chat with Jamie-Leigh those concerns were quickly put to rest. Extremely pleasant lady and very professional. My call was answered quickly and dealt with efficiently which increased my confidence with Goodlife plus

20 October 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Andrew,

We're happy to hear that your concerns were quickly resolved and that you had such a pleasant, professional experience. It is wonderful to know that our prompt and efficient service helped increase your confidence in us. We truly appreciate you sharing your positive feedback!

GoodLife+

Rated 1 out of 5 stars

Avoid

I would strongly advise people to stay well away from Good Life Plus!

They send you messages making it sound like you’ve won something, getting you all excited, when in reality all you’ve won is entries into another prize draw! It’s a clever way of enticing people into signing up for a paid membership without actually winning anything.

And as for all the glowing five-star reviews, I’d take those with a pinch of salt! During the initial “you’ve won” phone call, the call handlers actively encourage you to leave a five-star review and mention their name, claiming they’ll be entered into another prize draw if you do. This is before you’ve even had a chance to use the service! It certainly makes me question how many of those reviews genuinely reflect customers’ experiences.

Then, when you decide you want to cancel, they make you jump through hoops! Their own website clearly states you can contact them by phone or email to close your account, yet when you email them, you’re told you have to phone instead. Why make it so easy to sign up but so unnecessarily difficult to leave?

The whole experience feels misleading and manipulative. In my experience, it’s far more focused on getting people to sign up than providing anything of genuine value

17 October 2026
Unprompted review
Rated 1 out of 5 stars

Crooks

Been chasing up a withdrawal for over two weeks now. Friday they said "We can confirm that your £[X] withdrawal will be credited to your account today. [...] Please accept our sincere apologies for the service you have received and for the time taken to resolve this issue." Well it's Saturday now and that didn't happen. This is after previous lies and gaslighting, so no not resolved and I will keep wasting as much time emailing and phoning until I get my money!

16 October 2026
Unprompted review
Rated 2 out of 5 stars

Don't bother

You should be able to cancel with a click on the website, but no you gotta do a bleeding phone call. Waste of time

12 September 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam...

Make it very easy to deposit with card. But it you want to withdraw they ask bank details and ID. They say it will take up to 7 working days. After that time passed I emailed, they said Tuesday it would clear. It didn't, I emailed twice to chase up so far no reply. I've been waiting 14 so far and when I chased them up by email so far I've not had a reply and they cancelled my withdrawal request! It's less than £14 I'm trying to withdraw as well not a big sum.

Update: GLP replied saying it would go in my account today (Friday). Well it didn't, just more lies from this scumbag company 🙃

1 October 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Jordan,

Thank you for sharing your feedback. We sincerely apologise for the delay in processing your withdrawal and for the lack of communication you experienced. We understand how frustrating and concerning this must have been, particularly after you had provided the requested verification documents.

Our Complaints Team has now reviewed your case, and we can confirm that the issue has been resolved and your outstanding payment will be in your account today.

We are sorry that your experience fell short of the standard of service we aim to provide. Thank you for bringing this to our attention and giving us the opportunity to put things right.

GoodLife+

Rated 5 out of 5 stars

The call was answered very promptly

The call was answered very promptly, I wasn't Inna qué long at all. The girl on the phone (Jordan) was lovely and very helpful had my problem resolved in no time. Well chuffed that I chose to call and not just message and await a reply.

12 October 2026
Unprompted review
Rated 5 out of 5 stars

LAND ROVER DEFENDER 🔵⚫️🔵

Had an email yesterday (05/10/26) with a winning prize of a LAND ROVER DEFENDER!!! 😭😭😭 Got the call this morning from Jamie to confirm, thank you very much Jamie, I appreciate you ❤️💕

6 October 2026
Unprompted review
Rated 3 out of 5 stars

After many years never won anything.

I have been subscribing to good life + for many years. They say that I have more chance in winning a prize with them than I would be doing the lottery. This is a load of rubbish. I have won quite a lot of times on the lottery during the same period I have been doing the good life. What have I won on the good life. Nothing what so ever

29 September 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time and money

Waste of time and money , got email once saying i won and when called them suprise suprise there has been a flirch and i didnt won nothing , and when you ask them to cancel subscription through email apparently thats not possible , played for 3 years and didnt won anything at all , proper scamming site

24 September 2026
Unprompted review

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