Golvshop Reviews 

4,547
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Good and prompt service with good communication. OK pricing. Outer shipping packaging could be better though. I recommend them generally.

Rated 2 out of 5 stars

I ordered few skarvprofil. First of all it was a handling disaster by the transport company, with some damaged pieces arriving. Secondly, I wanted to return few of them, as it was mistakenly ordere... See more

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3.9

Great

TrustScore 4 out of 5

5k reviews

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3.9

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(4,547)

20 reviews in the last 12 months

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Rated 2 out of 5 stars

failed to get a response on returning items

I ordered few skarvprofil. First of all it was a handling disaster by the transport company, with some damaged pieces arriving.
Secondly, I wanted to return few of them, as it was mistakenly ordered, twice the number I needed. I tried using their website for return, two times- got errand numbers, But no response from the customer support!
They don't have a telephone number for following up on the return. The number I tried 010 140 01 02 and was told that that doesn't belong to Golvshop but an aggregator that just collects the orders and dispatches to them and they couldn't help. I have been helplessly waiting for the return so that I can order the right pieces from other sources. The experience so far has been very disappointing.

1 June 2026
Unprompted review
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Reply from Golvshop

Thank you for taking the time to share your experience.

We are very sorry to hear about the issues with the delivery, including damaged items, and that you have not received a response regarding your return requests. We also understand your frustration in not being able to reach the right support channel to resolve this.

This is not the experience we aim to provide, and we appreciate you bringing it to our attention. We would like to look into your return cases and help you move forward as quickly as possible.

Please share your order or case numbers with us so we can follow up directly and ensure your request is handled.

Kind regards,
Wilma
Golvshop

Rated 1 out of 5 stars

Totally scam

Totally scam
Was made to believe I was buying an item
Even gave me an order number
Turns out it was 3 days to look at there site
Totally scam

12 November 2023
Unprompted review
Rated 1 out of 5 stars

Not happy.. :(

I purchased a "Sommarkök Muurikka Gas Maxi Pro".
All I would like to say is that the stand assembly is a totally rubbish product to put it mildly. The instructions are left handedly put up, parts missing, parts that belong to an another model etc, no pre-bored holes for screws on wooden slats, poor nut weldings that make it impossible to assemble it resulting in a unstable dangerous set up considering the fact that the cooking activities with this involve heavy pans, frying in oil etc. I am surprised that a reputed company like Muurikka that I used to look upto is non-chalantly marketing such a useless product. Reputation spoiler.

I suggest try it for yourself your different models to study if you care.
Then your payment through Svea bank that purposely split up the payment amount to confuse you and you miss a small amount (254 sek in my case) and cough up 100 sek to make up for your outstanding late payment. What a way to earn money !
There is no mail address as far I see on the website to sent a mail and address my concern.
I am deeply deeply disappointed and furious for having bought this and feel like taken for a ride.

24 August 2022
Golvshop logo

Reply from Golvshop

Hello Biju!

Thank you for your review!

Sorry to hear that your purchase didn't meet your or our expectations.
Please reach out to our customer service through: https://www.golvshop.se/kundservice/kontakta-oss/ or call us on 020-10 43 43.

Best regards,
Christoffer
Golvshop.se

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