GoDay.ca Reviews 

4,313
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 729 reviews, reviewers overwhelmingly had a great experience with this company, praising the overall lending process. Customers frequently mention that the online loan application process is remarkably fast, easy, and completely streamlined from the comfort of home. Many people genuinely appreciate the very helpful customer service, reliable communication, and efficient financial assistance provided during urgent cash needs. Some reviewers were not happy with the very slow response times, long call waiting periods, and difficulties reaching support via phone or email. Consumers also noted frustrating issues regarding sudden unexpected changes to payment schedules, unhelpful responses, and repetitive automated messages when seeking assistance.

What people talk about most

Service

People report positive experiences with service, highlighting fast and efficient loan processing with quick... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses, efficient loan processing,... See more

User experience

Consumers find user experience to be positive, highlighting an easy, straightforward, and streamlined... See more

Payment

Users describe ambiguous interactions with payment, expressing both satisfaction and frustration. On one... See more

Response time

Customers consistently note ambiguous experiences with response time. While many reviewers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unlike many other companies in the lending industry, GoDay's mission feels more about helping people than merely making a profit. The staff are reachable by phone and are always happy to answer questi... See more

Company replied

Rated 5 out of 5 stars

When I first started to use GoDay loans I'll be honest, it wasn't great. The app didn't work well, the banking connection was constantly a problem....but things have changed. I would fully endorse the... See more

Company replied

Rated 5 out of 5 stars

Goday is your go to lending company for your financial needs. They are quick;efficient in approving loans with great customer service. Received funds right away. Hihly recommend this company.

Company replied

Rated 5 out of 5 stars

The loan process experienced was the best and quickest e-transfer I have ever received from you and I was very impressed and satisfied. Keep up the excellent work. The only issue I have is the... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

Borrow up to $1500 from your computer or smartphone and get the funds quickly and efficiently. Our process is fast, secure, and 100% online.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,313)

721 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service was convenient and…

The service was convenient and efficient, staff responded to issues in a timely manner, over all a great service.

31 August 2026
GoDay.ca logo

Reply from GoDay.ca

That just made our day! Thank you so much for the kind words. Delivering excellent service is what we strive for every single day!

Rated 1 out of 5 stars

No one responds to emails and it’s hard…

No one responds to emails and it’s hard to get through to someone over phone. About 6-9 months ago goday was much better with emails and what not. I’ve sent 4 emails and haven’t heard a single response back and this was about a month ago. Awful with communication and checking applications takes forever.

3 August 2026
GoDay.ca logo

Reply from GoDay.ca

We hear you loud and clear. Unanswered emails don't reflect the GoDay standard, and we’re fixing our communication channels to make things right.

Rated 5 out of 5 stars

Overall a positive experience

A little slow on decisions but still very easy process, and always improving.

31 August 2026
GoDay.ca logo

Reply from GoDay.ca

Feedback like this fuels our growth! We're glad the process was smooth, and we’re actively upgrading our tech to speed up decision times.

Rated 5 out of 5 stars

The staff is very helpful and…

The staff is very helpful and professional.
Thank you.

31 August 2026
GoDay.ca logo

Reply from GoDay.ca

Thank you so much for sharing your experience! We're glad our team could help promptly, and we're always here whenever you need us.

Rated 5 out of 5 stars

Great Service. Solid Team.

Unlike many other companies in the lending industry, GoDay's mission feels more about helping people than merely making a profit. The staff are reachable by phone and are always happy to answer questions to help you get the loan you need. Their website walks you through the loan application quickly and easily.

30 August 2026
GoDay.ca logo

Reply from GoDay.ca

Thank you for recognizing what drives us! We're reimagining lending to be more empathetic, transparent, and accessible every single day.

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