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Bruusta Reviews 

125
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. People genuinely appreciate how remarkably simple and incredibly fun it is to brew fresh, delicious kombucha at home without any traditional brewing hassle. Consumers frequently praise the exceptional taste, the wonderful fizz, and the clever flavor options that make every single glass unique and refreshing. However, some customers also noted occasional frustrating issues with dispensing liquids properly or achieving the expected carbonation levels in their brewed batches. A few people mentioned that the initial setup instructions can be confusing and that the companion mobile application definitely needs improvements for better usability.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the brewing system makes home brewing incredibly... See more

Quality

Clients share positive opinions on quality, consistently highlighting the delicious taste and exceptional... See more

User experience

Customers had positive experiences with user experience, finding the overall brewing process simple,... See more

Instructions

Customers consistently note ambiguous experiences with instructions. Many reviewers highlight that the steps... See more

Application

Reviewers mention positive feedback about the app, describing it as a helpful and great tool to follow... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bruusta is unique and convenient, a good option for kombucha lovers who want to bypass some of the hiccups one can encounter with traditional home brewing. The app is very helpful, and it’s fun to mak... See more

Company replied

Rated 4 out of 5 stars

My shipment arrived with a broken flavor shot bottle. Bruusta is sending out a new replacement right away. My first experience with brewing kombucha at home. I may change my rating later after I get t... See more

Company replied

Rated 5 out of 5 stars

I ordered Bruusta after seeing it on Instagram, and it genuinely lives up to the hype! It arrived super quickly, the packaging was beautiful, and everything felt really high quality. My first batch wa... See more

Company replied

Rated 5 out of 5 stars

I’ve purchased kombucha for years and have even brewed my own, but BRUUSTA has completely changed the game. It’s more convenient, more cost-effective, and far less time-consuming—without sacrificing q... See more

Company replied


Company details

  1. #4 of 4 best companies in Brewing Supply Shop

Written by the company

A world's first in kombucha brewing innovation. The bruusta truly is a smarter way to brew kombucha at home. Our pressurized, closed system unit takes care of all the many steps in home-brewing; reducing the overall effort per batch to under 10 minutes and the entire process to only 6 days. Best of all, it retains the integrity and freshness of the best home-made kombucha.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

125 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(125)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. Great kombucha Love being able to make my own!

25 August 2026
Unprompted review
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Reply from Bruusta

Hi Paul,

Thanks so much for your review. We're so pleased that brewing at home is working so well for you!

Thanks again,
- the bruusta team

Rated 5 out of 5 stars

Bruusta is a well-designed product with excellent customer support

When I learned of the existence of Bruusta, I asked my family to get me one for Christmas 2025. (They insist on buying me something even though I don't want gifts.) What a great gift this turned out to be! I've completely stopped buying kombucha at the store. This creates a genuinely superior product! My husband hated store bought kombucha and whenever I asked him to taste one, he'd totally make the meme face. But now he's drinking the Bruusta kombucha regularly. He loves it almost as much as I do. I enjoy the process of setting up each brew. The app shows you every step, clearly and understandably, and my subscription delivers everything I need to create a tasty brew with no accidental explosions. The brewer is pretty easy to work with. My only concern is, it's sometimes hard to unscrew the lid when it's time to clean but I think that's a me problem, not a design flaw. Whenever I've had any issue, which have been very few, a quick message to customer service is always quickly answered and resolved. Recently I wanted to apply a credit to my subscription but couldn't figure out how. I sent a message to customer service and Sam cheerfully fixed it for me so I'll get a bit off my next order. If you're a regular kombucha drinker and you want to save money and make your own, I can't recommend this system enough. A total home run for the kids who got this for me. I look forward to trying new flavors and I get actually excited when my Bruusta app notifies me it's ready to tap my kombucha keg. Maybe this year I'll ask Santa for an extra brewer so I can always have a batch underway. :-)

24 August 2026
Unprompted review
Bruusta logo

Reply from Bruusta

Hi there,

Thank you so much for your very kind and detailed review. It's lovely to hear that both you and your husband love your bruusta so much, and we love that you get excited when it's time to tap!

Thanks again,
- the bruusta team

Rated 5 out of 5 stars

New Tropical Flavor

Had the opportunity to review a new flavor TROPICAL. Yummmmm :)
Now, would I pick it over the others? original, raspberry, or peach. I wouldn't. They all are great but I would definitely add it to my orders so that I can have a variety. LOVE this product.

30 July 2026
Unprompted review
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Reply from Bruusta

Hi there,

Thanks so much for the lovely feedback! We're so pleased you love all the bruu base flavors.

We hope you continue to enjoy your bruusta kombucha!

- the bruusta team

Rated 5 out of 5 stars

I had an issue with my subscription and…

I had an issue with my subscription and Sam (I think) handled it promptly and got it resolved. I still haven’t put my bruusta to use yet but hopefully soon. This new company speaks volumes (in a good way!) by getting issues resolved quickly with their customers. (I’m new!) Big thanks!!👍😃

29 July 2026
Unprompted review
Bruusta logo

Reply from Bruusta

Hi Deedee, thank you so much for your wonderful feedback. We're so pleased to hear we were able to resolve your issue quickly, and we hope you enjoy your first brew.

- the bruusta team

Rated 5 out of 5 stars

Amazing product

Amazing product! Every batch is delicious and customer service is fantastic! Very fast response. I wish I had bought 2 of them to keep the batches rolling.

23 June 2026
Unprompted review
Bruusta logo

Reply from Bruusta

Hi Sarah, thank you so much for your kind review! We're so pleased to hear you're enjoying your bruusta kombucha.

- The bruusta team

Rated 4 out of 5 stars

Easy to follow instructions

Easy to follow instructions
The Bruusta ones with everything needed to make kombucha. The instructions are easy to follow. I have only made 1batch so far. I made the peach kombucha. It has a very mild, but pleasant flavor. The Bruusta is large and takes up a lot of room in my refrigerator. Also, after I make the kombucha, the Bruusta gets heavy lifting it into and out of the refrigerator, and Ican only fit it on the top shelf. So, if you like kombucha, and you have lots of room in your refrigerator I would definitely recommend getting a Bruusta.

15 May 2026
Bruusta logo

Reply from Bruusta

Hi Mary,

Thank you very much for sharing such detailed feedback. We're so pleased that you've been enjoying the peach kombucha. The bruusta has to be big enough to hold 21 servings of kombucha, so it can take up a little bit of space in the fridge!

If you need any further support with brewing, please reach out to our team at hello@bruusta.com.

- The bruusta team

Rated 5 out of 5 stars

I love being able to brew my own…

I love being able to brew my own kombucha at home in a modern way that I can't mess up - bruusta is a game changer for home brewing! The flavors are awesome and the process could not be simpler! Definitely worth it - we are so happy to have added it to our kitchen!

14 May 2026
Bruusta logo

Reply from Bruusta

Hi Jennifer,

Thanks very much for sharing such kind feedback. We're so pleased to hear you're loving your bruusta so much, and that you're finding the brewing process so simple!

- The bruusta team

Rated 5 out of 5 stars

Great customer service!!

Received my order and my bruusta buddy was missing the top cover lid. Contacted customer service and sent a photo of what was missing. In no time they sent me a new lid. Best kombucha I have had, love how easy it is to make and so delicious! My family is obsessed! Great customer service, thank you!!

10 June 2026
Unprompted review
Bruusta logo

Reply from Bruusta

Hi Jeannie,

Thank you so much for the lovely review! Our Customer Care Team is so pleased they were able to support you and resolve the issue quickly, and we're thrilled to hear how much you and your family are enjoying your kombucha.

- The bruusta team

Rated 5 out of 5 stars

great product

great product. great taste

18 May 2026
Bruusta logo

Reply from Bruusta

Hi Lori,

Thank you so much for sharing your thoughts - we're so pleased to hear this!

- The bruusta team

Rated 5 out of 5 stars

Love

Love, love the ease of the bruusta. Love the flavors.

12 May 2026
Bruusta logo

Reply from Bruusta

Hi Jody,

Yay! We're so pleased you're loving your bruusta and all the flavors!

- The bruusta team

Rated 5 out of 5 stars

Game Changer!

The Bruusta is hands down my favorite thing in my kitchen. It’s so easy to use and the kombucha is amazing. I am beyond thrilled with it and am so glad I bought the second one. I have all the flavors and I can’t wait to try them all.

11 May 2026
Bruusta logo

Reply from Bruusta

Hi Sarah,

Thank you very much for your review. We're so happy to hear that your bruusta is your favourite thing in your kitchen - what a fantastic endorsement!

We hope you enjoy all the different flavors. If you need any support or have any feedback, please always feel free to reach out to our Customer Care team at hello@bruusta.com.

- The bruusta team

Rated 5 out of 5 stars

I previously reviewed as I followed the…

I previously reviewed as I followed the directions exactly and got a batch of vinegar. I have since made another and adjusted the fermentation. The batch was perfection!

1 May 2026
Unprompted review
Bruusta logo

Reply from Bruusta

Hi Ann,

We're so pleased to hear that your second batch was delicious. We hope you continue to enjoy your bruusta!

- The bruusta team

Rated 5 out of 5 stars

As an avid Kombucha fan

As an avid Kombucha fan, I have tried loads of different brands. Bruusta is by far the best. Delicious, low in sugar and to be able to pour myself a glass straight from the fridge is brilliant. Love it!

12 May 2026
Unprompted review
Bruusta logo

Reply from Bruusta

Hi there,

Thank you so much for this lovely review. We're so pleased to hear you're enjoying your bruusta kombucha!

- The bruusta team

Rated 5 out of 5 stars

WOW! So easy to prepare. Perfect Kombucha! Very low in sugar too!

The Bruusta is AMAZING! It has absolutely EXCEEDED all my expectations!

Just completed my first brew. The Kombucha is PERFECT. I am so delighted with the results!

Update: just completed my 2nd brew, and of course, perfect results! The Bruusta gives identical, perfect results each time you use it!

Very, very, very low in sugar and low in caffeine. Extremely high in bubbles! No other method of making kombucha is as easy as the Bruusta nor can it give the same constant results each time you use it.

SOOOOOOOO easy prepare too! Amazingly, total preparation time is literally just a few minutes. Plus, cleaning and sanitizing the Bruusta, which is only done once after you have enjoyed your entire batch of Bruusta (20 servings) is also easy and only takes a few minutes.

13 May 2026
Unprompted review
Bruusta logo

Reply from Bruusta

Hi Elliot,

Thank you so much for taking the time to share such a detailed review. We're so pleased to hear that you're loving your bruusta!

We hope you continue to enjoying brewing!

- The bruusta team

Rated 5 out of 5 stars

I love my Bruusta!

I love my Bruusta! There's nothing quite like making kombucha at home for half the cost. Everything I've tried has been delicious. The system is easy to use, well made and high quality. The flavor shots are a fantastic addition. They also have the best customer service. This is a lovely family owned business that I'm happy to support.

14 May 2026
Unprompted review
Bruusta logo

Reply from Bruusta

Hi Heather,

Thank you so much for writing such a lovely review! We're so pleased to hear you're enjoying your bruusta, especially the flavour shots.

Thanks also for shouting out our Customer Care team, they're always on hand if you need further support in future.

- The bruusta team

Rated 4 out of 5 stars

I was so excited to get our Brusta…

I was so excited to get our Brusta machine. Our first batch turned out great. We made a second batch. The second, we mixed it & set the machine upright on the stand. When we got up the next morning the liquid had leaked out all over the counter. it looked like the seal in the lid had partially come out, unbeknownst to us. We were very upset because we were headed to a festival & we wanted to take the Brusta machine with us & show it off and how easy it was to make Kombucha and share it with friends. It wasted the whole package. :( We don't understand why the Brusta all leaked out. Have you had this problem before?

7 May 2026
Bruusta logo

Reply from Bruusta

Hi Marilyn, thank you so much for taking the time to write this review. Firstly, we're so pleased to hear that you loved your first batch so much.

We're really sorry that your second batch didn't go to plan. We can see you've since been able to speak with our Customer Care Team about the issue you experienced, and we're in the process of getting it resolved.

Once this is sorted, we hope you can enjoy your bruusta once again!

If you need ever need support with anything else, you can always reach out to hello@bruusta.com and we'll be happy to help.

- The bruusta team

Rated 5 out of 5 stars

Bruusta delivers

Bruusta delivers. The system works. The kombucha tastes very good. And since I’m the only kombucha drinker in my house, the fact that they’ll let met skip shipments is very helpful.

13 April 2026
Bruusta logo

Reply from Bruusta

Hi John,

Thank you very much for your feedback. We're so pleased to hear you're enjoying your bruusta and its kombucha! Thank you as well for the feedback on being able to manage your subscription - it's great to hear this is working for you.

- The bruusta team

Rated 2 out of 5 stars

Not ready for prime time

We've had problems with dispensing, including leaking. Also a recent batch would only pour one glass, and then stop. We would have to wait several hours until we could get another.

Finally, customer service is poor. Email response is slow and intermittent.

20 April 2026
Rated 1 out of 5 stars

I’ve reached out several times asking…

I’ve reached out several times asking if I can purchase just the tap but I haven’t heard anything back from you. I like the product but I won’t buy another complete system if I can’t just buy the tap. It wasn’t very rugged.

20 April 2026
Bruusta logo

Reply from Bruusta

Hi Jeff

Thank you for your review, and we're sorry to hear you've been frustrated trying to get in touch.

We can see your messages came through over the weekend, and as a small team our customer support hours are currently Monday–Friday, so we hadn't yet had the chance to respond before your review was posted. Apologies for the delay.

You absolutely do not need to purchase a full new system just to replace the tap. We’ve now arranged a replacement for you and it’s on the way.

We really appreciate your support of Bruusta and your feedback on the tap durability too, comments like this genuinely help us improve the product as we grow.

– The Bruusta Team

Rated 5 out of 5 stars

Easy to use-Grate flavor

Super easy to use. The taste is great. I just wish the flavor shot would be sugar free. That is the only complain I have.

13 April 2026
Bruusta logo

Reply from Bruusta

Hi Maria! Thank you so much for your feedback, we're so glad you're enjoying it. And honestly, we’re with you on the flavor shots. Balancing great taste, natural ingredients and no sugar is something we think about constantly, and we’re continuing to work on improving the range over time.

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