Bluestone Sales & Distribution Reviews 

1,469
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 172 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the extremely fast delivery services, the very user-friendly website, and the wide selection of quality products available for online purchase. Many people also appreciate the exceptionally helpful support team, competitive pricing, prompt communication, and convenient free recycling options for used household items. Some reviewers noted occasional minor issues, small product defects, or occasional shipping delays regarding their online orders. However, everyday consumers mentioned that the friendly staff members promptly corrected these errors and provided efficient assistance to guarantee complete overall satisfaction and trustworthy service.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with the fast,... See more

Service

Reviewers mention positive feedback about service, consistently highlighting an excellent experience from... See more

Product

Customers had positive experiences with product, noting an excellent range and quality of items like water... See more

Order

People report positive experiences with order, highlighting that the platform is easy to navigate and... See more

Customer service

Consumers find customer service to be positive, frequently describing the support team as helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A perfect shopping experience with these guys. From ordering to delivery was so easy and super fast. Product was exactly as stated. Great communication and really helpful. A pleasure to deal with. I c... See more

Rated 5 out of 5 stars

I have been buying Brita filters from Bluestone for quite some time now; I do not even remember how long it has been. The staff members are polite and prompt with their response. On one occasion, ther... See more

Rated 5 out of 5 stars

I have made 2 purchases and both were delivered very fast and very well packed. It was small issue with first product which have been resolved in very proffesional manner and to my satisfaction. I am... See more

Rated 5 out of 5 stars

I forgot to order a new set of Maxtra filters for a month, and my promo code from my returns expired. Luckily, the very kind team at Blustone gave me a new code as an act of goodwill. Plus, I got a wa... See more


Company details

  1. Homewares Shop
  2. also in
  3. Cleaning products supplier
  4. Garden centre

Written by the company

Bluestone are distributors of BRITA water filters and other leading household brands supplying all major retail outlets in Ireland and Northern Ireland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,469)

163 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service. I purchased an inexpensive kettle and received it within a day or two with no delivery charge. Unfortunately the kettle was faulty (nothing to do with distributor) so i emailed the ‘contact us’ email address. I received a reply within a few hours advising how to return the kettle free of charge, which I did. All very straightforward. They sent a replacement promptly which is working fine. Good value.

25 October 2026
Rated 5 out of 5 stars

Excellent service and value

Excellent service and value.
Costed less for an identical item than Amazon (that hogged my Google search) and always more satisfying to buy from a smaller local supplier. Hope to do business again very soon.

22 October 2026
Unprompted review
Rated 3 out of 5 stars

Unkept promise

Service went down from 5 star to 3 for me. Bluestone promises discount if you send back used filters (bluestone,ie/recycle-brita/). They did that for the last 4 years but this time there was no reply at all. They should remove the discount promise from web page if they cannot fulfill it.

5 October 2026
Bluestone Sales & Distribution logo

Reply from Bluestone Sales & Distribution

Hi Roland

Thank you for getting in touch and for your feedback.

We do still offer the discount code when you recycle your BRITA cartridges with us.

I’ve had a look and can confirm that we received your BRITA cartridges. However, there was no email address included with your return.

If you could send an email to info@bluestone.ie with your full name, I’d be happy to email you your recycling code.

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