Bitmern Mining Reviews 

23
TrustScore 2.5 out of 5

2.5

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Company details

  1. Cryptocurrency Service
  2. Investment company

Written by the company

Bitmern Mining provides professional, end-to-end cryptocurrency mining solutions. From premium ASIC hardware to secure, energy-efficient hosting. We help clients maximize returns through tailored strategies, expert support, and real-time performance monitoring. Trusted by 80+ clients globally, we’re committed to transparency, uptime, and profitability in every project.


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2.5

Poor

TrustScore 2.5 out of 5

23 reviews

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4-star
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1-star

No recent history of asking for reviews

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Replied to 11% of negative reviews

Typically takes over 1 month to reply

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2.5

All reviews

(23)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

My personal experience with Bitmern…

My personal experience with Bitmern potential customers should be aware.

I purchased 2 miners from Bitmern in September 2025, investing approximately €8,000. The machines operated for around 3 months. Since then, they have been offline and I have not received the expected mining payouts.

What makes this situation even more frustrating is that I personally encouraged my sister to invest in Bitmern as well. Based on my recommendation, she purchased 4 miners. Unfortunately, her equipment ended up in exactly the same situation — the machines stopped operating, and she has also been left waiting without a clear resolution.

According to Bitmern’s latest communication, the equipment is currently involved in a legal dispute with a US facility operator, and the company says it is pursuing legal action to recover the machines.

From a customer’s perspective, the situation is extremely concerning. We have significant capital invested in equipment that we cannot access or operate, while months have passed without mining income and without a clear, concrete timeline for recovery or compensation.

I am sharing this review so that anyone considering purchasing mining equipment through Bitmern can make an informed decision and understand the risks before investing.

At this point, based on my personal and my sister’s experience, I would NOT invest additional money with Bitmern until the existing equipment is recovered and a clear resolution is provided to affected customers.

I sincerely hope the company resolves this situation properly and transparently. Until then, potential customers should do their own due diligence and carefully consider the risks before committing their money.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Paying for a service on time means…

Paying for a service on time means expecting things to run smoothly. Instead, the gear went completely dead months ago and the bosses are totally ignoring everyone. They will not say when things will fix or if we get our cash back. It is a huge relief that I switched my main account to #Market# #Integrity#. Their system actually stays up and running daily. They do not hide behind silence or lock away your profits when you want them out.

10 August 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience - stay away

Bitmern is a complete shambles. Absolutely zero transparency, radio silence from the management, and our miners are sitting completely offline.
A spot of digging into the "CEO" reveals he’s merely an Instagram influencer spouting absolute drivel. Classic chancer behaviour—collecting funds and disappearing off on their travels.
Do learn proper crypto before you attempt to trade, and spare us those mind-numbing videos. It’s all rather tiresome. And the CEO website, is pathetic.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

A deeply disappointing experience…

A deeply disappointing experience overall. The uptime has fallen significantly short of what was initially promised when investments were being secured. Since March, the miners have been offline, with no clear or consistent communication on when operations will resume.

There has also been no transparency regarding whether investors will receive any form of compensation for the prolonged loss of revenue, despite investors having met their financial obligations in full and on time.

Based on available information, it appears the company is facing challenges related to its agreements with hosting providers, and there is no evident contingency plan in place. Unfortunately, the consequences of these operational and contractual issues are now hitting entirely the investors.

While all investments carry inherent risk, the lack of communication, accountability, and visible recovery plan raises serious concerns about the company’s professionalism and reliability. At this stage, the situation gives the impression of either severe mismanagement or a failure to uphold basic investor commitments.

Overall, this experience has significantly eroded trust and raises legitimate questions about the integrity and sustainability of the operation.

I'd stay away from them as much as possible...

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolute joke

Absolute joke. Total extortion. I realized this broker was acting super sketchy so I just told them to shut everything down and let me take my cash out. Well they completely froze my balance instead and told me I was suddenly required to pay a thirty percent closure fee before they would even look at my transfer request. Which is just insane because I had already been depositing for about six months without any weird rules popping up. I reported the issue to the local police with no results after some time. They just stopped reading my messages the minute I refused to pay their ransom.
I registered my case with the Advocacy-INT since I was getting absolutely nowhere on my own. It took time before there was any clear progress, but with their intervention, the case eventually closed with the frozen funds later released.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Warning: Stay away! Total scam and breach of contract


I am an investor in this company and I purchased 18 miners. My experience has been a total nightmare.

The equipment operated at 100% capacity for only 3 months. For the following 3 months, they were underperforming, and since June 2025, half of the miners went completely offline while the rest were barely functional. Despite having a 1-year warranty, not a single unit was repaired; I was constantly met with excuses instead of solutions.

Since November 2025, I have been trying to transfer my property to another farm outside the country, but they refuse to release my assets. They even introduced me to a woman named Saron, whom I paid, yet they still refuse to provide the necessary documentation to move my miners.

Please note that many of the positive reviews here are fake. They have been posted by company executives, their relatives, or friends—this can be easily verified by cross-referencing their names on LinkedIn and the official Bitmern website.

This company is a scam. I am in contact with several other investors facing the exact same issues, and we are proceeding with legal action immediately.

Avoid Bitmern at all costs.

16 February 2026
Unprompted review
Bitmern Mining logo

Reply from Bitmern Mining

Official Response from Bitmern Mining — Addressed by Vice President & Co-Founder Pashalis Pietris

We take every piece of client feedback seriously, and given the severity of the claims made in this review, we feel it is our responsibility to respond transparently and in full not through a PR team, but directly.

Regarding equipment performance and warranty:
Your mining machines are hosted at our facility in Hawassa, Ethiopia, and are fully accounted for. The performance issues you experienced are directly linked to delays at the Bitmain warranty and repair center in Ethiopia an external third party entirely outside of our control. As clearly stated in our contract from day one, Bitmern Mining provides hosting, operations management, and logistics support. We have never offered in-house repairs, and you were fully aware of this from the beginning of our relationship. Bitmain's repair center has, in documented cases, taken up to four months to return machines and in some instances, returned units that required further servicing. This is an industry-wide challenge in the region, not a failure on our part.

Regarding the transfer of your property:
The claim that we refused to release your assets is simply not accurate. We communicated on numerous occasions and we have the records to prove it that you were free to collect your machines at any time. When you decided to proceed, our team packaged and prepared your equipment and gave you full access.

The difficulties that followed are related to Ethiopian regulatory changes introduced in 2025, which significantly restricted the movement and export of mining equipment changes that affected the entire industry and were beyond anyone's control at the time of your contract. One of our senior executives dedicated over 40 hours specifically to your case to assist you through this process, well beyond the scope of our contractual obligations. Your machines were prepared and released as soon as it was operationally and legally possible.

Regarding the positive reviews:
As a growing startup, it is entirely normal and transparent for a company's own team members who work with the product daily to share their genuine experiences alongside those of clients. None of our reviews are fabricated. Both our CEO and I personally have been on direct calls with you throughout this process. Every member of our team who engaged with your case did so professionally and responded within 24 hours, consistently and without exception.

Regarding the scam accusation:
A scam involves deliberate deception, theft, or fraud. None of those things occurred here. Your machines exist, they are accounted for, and they were never withheld from you. The challenges you faced, repair delays, export restrictions, and logistical complexity, are real difficulties that exist in the Ethiopian mining landscape in 2025 & 2026. They are not evidence of dishonesty. We have not broken our contract, we have not stolen or hidden your property, and we have not ignored you, not once. We maintained a 24-hour response commitment throughout the entirety of our relationship, including during the most difficult moments.

We regret that your experience did not meet your expectations, and we genuinely wish the external circumstances had been different. However, we cannot accept accusations of fraud for circumstances that were outside our control, and we stand fully behind our conduct, our team, and our contracts.

Bitmern Mining remains open to resolving any outstanding matters directly and professionally.

Pashalis Pietris
Vice President & Co-Founder, Bitmern Mining

Rated 5 out of 5 stars

Very helpful team of motivated…

Very helpful team of motivated individuals eager to spread solid information and trustworthy advice at a swift pace. They really educated me on my situation in record time and helped me find the answers I was looking for. Thank you Bitmern!

9 June 2025
Unprompted review
Bitmern Mining logo

Reply from Bitmern Mining

Thank you TJ! We appreciate your business.

Rated 5 out of 5 stars

Excellent experience – trustworthy and supportive team

I had a great experience with Bitmern Mining. The team is genuinely helpful and transparent throughout the process. I spoke with Pashalis, who took the time to walk me through everything I needed to know about mining and gave clear advice on how to approach investing smartly. Really appreciated the support – would definitely recommend them to others looking to get started.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Great team

Great team. Dedicated and efficient. Very knowledgeable in the space. We are all looking for security and trust with our future. It is rare to find a company that holds this as a priority. Someone who actually delivers results.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

5/5 Highly Recommended

I’ve had a great experience investing with this BTC mining company. Payouts are consistent, the platform is easy to use, and support is always helpful. They’re transparent, reliable, and clearly care about their investors.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

The bitcoin mining company that you can trust

This Bitcoin mining company has truly impressed me. The support team is incredibly helpful and always quick to respond. Communication has been seamless, and I’ve felt well-informed every step of the way. I'm really pleased with the quality of their services and would definitely recommend them to others interested in crypto mining.

30 May 2025
Unprompted review
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