BenchVent Ltd Reviews 

81
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Looking for a spray booth to remove paint fumes/particles I was recommended to try BenchVent. The website is well laid out and I was able to find all the information I needed about the BV300S-D.... See more

Rated 5 out of 5 stars

Product was shipped promptly, questions were answered quickly and professionally from pre-purchase and after sales support (thanks, Harry!). Product is solidly built and was packed very well to... See more

Rated 5 out of 5 stars

BenchVent are an absolute pleasure to deal with. With lots of help and patience from Harry at BV I bought my second extractor from them and I couldn’t have been any more impressed with the servic... See more

Rated 5 out of 5 stars

Received my BV300S-D yesterday. Incredibly well packaged. The extractor is made to the highest quality and sits perfectly in the corner of my ‘Man Cave’. As a scale model maker this extractor is perfe... See more

Company details

  1. Air filter supplier
  2. also in
  3. Electronics Exporter
  4. Hospital equipment and supplies store
  5. Machine Construction
  6. Medical Laboratory
  7. Technical service

Written by the company

We help to create a cleaner & healthier work environment with UK Made BenchVent extraction and filtration units. We are dedicated to providing reliable, high quality and cost-effective filtration and extraction equipment across the world. All our Benchvent products come with our lifetime guarantee! Please leave us your review of our products and service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(81)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Experience

Looking for a spray booth to remove paint fumes/particles I was recommended to try BenchVent.
The website is well laid out and I was able to find all the information I needed about the BV300S-D. I had one query which I submitted via their contact form and received a very swift phone call back from Harry to clarify it. Similarly, when an update email was lost, the company were able to update me quickly.
The lead time was quoted as 3-4 weeks, but delivery was after 2½ weeks, excellent. The booth arrived well-packaged and undamaged.
I haven't used the booth in anger yet, but a quick test showed how good the suction is. The most difficult thing was attaching the window duct to the exhaust hose!
No issues about the process whatsoever, totally recommended.

4 November 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, allow for delivery lead-time and may need modification to provide task lighting depending on your use case.

30 August 2026
Rated 5 out of 5 stars

Ordered the BV260S

Ordered the BV260S, and it’s a great product. Shipment by UPS was efficient and problem free.
My order took a little longer than the leadtime indicated at time of order. Kate from Benchvent emailed me to explain the delay and my order shipped on the date that Kate said it would. Highly recommended!

30 June 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, providing advice and answering all my questions as I was deciding which version to buy within a budget but looking after my health.
Event then, I managed to order the wrong version but a quick e-mail later and that was all sorted and I received the non-vented version which is what I needed. Everything was received on time, possibly early, and tested and working.
Unfortunately life has got in the way again, so still haven't used it properly, but it's in its box waiting for me, but the Suction was excellent when I was giving a try when it arrived and I've no doubt this will help save my lungs from those nasty toxins as I focus on my hobbies! Very happy with the product and can't wait to start using it in earnest!

11 August 2025
Rated 3 out of 5 stars

EU countries

I had issues with my shipment. UPS service quality was very poor. BrentchVent actually was not supportive. I spent many time during my vacation and was more efficient than company which should have experience on that and is UPS customer.

3 July 2025
BenchVent Ltd logo

Reply from BenchVent Ltd

Hi Hrapek,

Thank you for taking the time to share your feedback. We are very sorry to hear about the difficulties you experienced with your recent shipment. We completely understand how frustrating it must have been to spend valuable time resolving delivery issues while on vacation.

While the UPS delivery process is unfortunately outside our direct control, please rest assured that our team was actively in contact with the courier throughout the process, sending multiple follow-ups and providing updates as soon as we received them. We truly regret if this was not clear from your side, as a lot of effort was happening behind the scenes to resolve the matter as quickly as possible.

We are grateful for your continued trust in us as a returning customer, and it is disappointing that this rare issue impacted your experience. As mentioned by my colleague, we have shared details of our EU distributor who can help make future orders smoother and avoid potential customs delays.

We hope you are pleased with the product itself and that this delivery issue will not overshadow your overall satisfaction. Thank you again for your understanding and for your previous orders. We truly value your support.

Kind regards,
The BenchVent Team

Rated 5 out of 5 stars

Highest quality equipment, superb customer service AND force’s discount.

BenchVent are an absolute pleasure to deal with.
With lots of help and patience from Harry at BV I bought my second extractor from them and I couldn’t have been any more impressed with the service I received. Harry organised a very generous discount which is available to serving and retired forces personnel as well as NHS and teaching staff.
My first extractor is still working perfectly (10ish yrs old) but lately I’m needing something wider and eventually I plan to have both running together.

Thanks again Harry & co.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service and advise from Harry!!

From my first enquiry, Harry at BenchVent was an absolute gem!! knowledgeable, friendly, and incredibly helpful in guiding me toward the perfect choice for my workshop the BV100. His advice was spot on, and his passion for what he does really shines through.

The delivery was lightning fast, and the packaging was Impeccable. Everything arrived in perfect condition, clearly handled with care and pride. It’s rare to get this level of customer service these days and I’m genuinely grateful.

If you're in the market for an extraction system and want honest advice, top quality service, and a product that actually delivers (pun fully intended), Harry and BenchVent are the way to go.

Thank you again Harry you’ve made my workshop a safer, better place to breathe! 😊

29 May 2025
Rated 5 out of 5 stars

Benchvent 260s

Great company to deal with on all levels. Equipment is high quality, expertly packed for transit, with prompt delivery. Very quiet machine when running.

13 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look