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Baron Filou Reviews 

719
•
TrustScore 4 out of 5

4.2

Couture store
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See what reviewers are saying

Rated 5 out of 5 stars

I love Baron Filous high-end quality. Being real, it's not the most affordable brand, but for all the right reasons as you certainly get your moneys worth - the comfort and durability of their clot... See more

Rated 5 out of 5 stars

I recently came across Baron Filou from my friend and they're my new go to! I purchased one of their Bear Hoodies and the quality is very good. It's clear they pay attention to the details and the... See more

Rated 5 out of 5 stars

I ordered three T-shirts and socks from Baron Filou, and I’m really impressed! The fabric feels premium, the designs are unique, and everything fits perfectly. I ordered one size up for a more comfort... See more

Rated 2 out of 5 stars

Poor logistics and return process. No standardised process, no return label. You have to send an email to the general email to ask for a refund and then they simply give you an address and tell you... See more

Company details

  1. Couture store
  2. also in
  3. Clothes market
  4. Fashion accessories shop
  5. Ladies' clothes shop
  6. Men's clothes shop
  7. Youth Clothing Shop

About Baron Filou

Written by the company

At the heart of the brand stands Filou, a classy bear who bases his own outfits on high-fashion trends, becoming a fashion icon himself. Filou's outfits range from current fashion styles and holiday outfits to sporty styles and evening wear.

Our products are available online at baronfilou.com as well as in more than 400 retail shops in and outside of Europe. We ship internationally to over 51 countries.

Our goal is to establish the Official Home of Bear Fashion on the international fashion market as a sustainable alternative to fast fashion streetwear.

Contact info

4.2

Great

TrustScore 4 out of 5

719 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(719)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

i just love the hoodies the quality is…

i just love the hoodies the quality is perfect i like to live in it, thats why i have many different colours all of the summer collection and also the halloween and christmas one i just love the 🐻 black and blue is easy to combinate but the fresh summer ones are great! can’t wait for new collection❤️

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Great, easy and fast!

First of all, I love the brand 🤗! It is so beautiful, great quality, and cool.
Easy ordering, fast shippment and if you have a question there is very fast reaction and proper response. Thank you very much desr Baron Filou Team.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Top products, excellent service

Since years I've been buying the Baron Filou products and I still love them! With my last order there was a problem but I'm impressed by the speed and the very commercial solution offered by the customer service team. So definitely a happy customer here

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful brand

Wonderful brand for me as I stand in life relax, sometimes a party drink and of course Sun, friends, family.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Great quality & smooth delivery!

I ordered three T-shirts and socks from Baron Filou, and I’m really impressed! The fabric feels premium, the designs are unique, and everything fits perfectly. I ordered one size up for a more comfortable fit. Delivery was well-organized. Will definitely shop here again :)

26 February 2025
Unprompted review
Rated 1 out of 5 stars

I just pay for the order and after 13…

I just pay for the order and after 13 days after I didn't receive the clothes.
Also they should have a phone number for this kind of incidence and don't wait 2 days after sending an email to get an answer.
I don't think I'll buy something again.

18 December 2024
Unprompted review
Baron Filou logo

Reply from Baron Filou


Dear Nuria,

Thank you for taking the time to share your feedback. We sincerely apologize for the delay in the delivery of your order. Due to the increased volume of orders during the holiday season, there may be longer delivery times than usual.

We understand how frustrating this can be and are working hard to ensure all orders are processed as quickly as possible. Regarding customer support, we strive to respond to inquiries as promptly as we can, but the high volume of requests may cause slight delays.

We truly appreciate your patience and understanding. If you have any further concerns, please don’t hesitate to reach out — we’re here to help.

Furry regards,
Nina

Rated 5 out of 5 stars

Top Tier

Amazing! The quality of the items are fantastic and the Baron has so many unique designs! Delivery was well organised and we were kept up to date throughout.

1 December 2024
Unprompted review

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