Banning Dental Group & Skin Clinique 

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Rated 5 out of 5 stars

Where do I start, from the moment I walk in I get greeted by a friendly reception team that are super smiley and had a very nice approach to them. They asked me if I wanted a coffee or a tea... See more

Rated 5 out of 5 stars

Recently had a tooth implant procedure over the course of 4 months as needed some bone grafting too. Abdul, the dentist was brilliant. He was polite, friendly and most importantly reassuring throughou... See more

Company replied

Rated 5 out of 5 stars

The receptionists here are incredibly warm, inviting, and reassuring—especially Edona, who was so kind and even offered me a proper barista cup of coffee. My first dentist, Dr. Doo Roo, was wonderf... See more

Rated 5 out of 5 stars

DR Renato is extremely knowledgeable. There was a great professional working relationship between him and his assistant which made me feel comfortable and secure during my sinus lift. Jorge at the mai... See more

Company details

  1. Dental clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dental Implants Periodontist
  5. Dentist
  6. Denture Care Centre

Written by the company

Cosmetic Dentist and Specialists proving full range of dental and skin services across the UK


Contact info

Breach of guidelines

All reviews

(619)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t touch them

Just an update about this company You won’t see a bad review on social media media they remove them , this should nit be allowed ? Serling
G legal advise

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Where do I start, from the moment I walk in I get greeted by a friendly reception team that are super smiley and had a very nice approach to them. They asked me if I wanted a coffee or a tea while I was waiting which I’ve never had before in a dentist.
Seating is comfortable and I realised it’s all on one floor which I thought of my elderly mother who has difficulty getting up the stairs.

I saw Dr Uzma who was so nice when coming in, she introduced herself and her nurse which you don’t see often and did a full examination of my mouth. I felt it was very thorough and she explained what treatment I needed to get done.

As a nervous patient I felt very calm and she kept my mind at ease of the treatment needed doing.

My first experience at banning was 10/10 for me and I can’t wait to come back and start getting my treatment done. Would highly recommend if you haven’t been there already.

Thank you all for making my experience welcoming. See you soon! 🙌🏻

14 August 2026
Unprompted review
Rated 2 out of 5 stars

Implant Consultation

I recently had an implant consultation at the new Tonbridge branch. While the clinic looks amazing and the support staff were incredibly welcoming, I was disappointed by the actual consultation. The specialist felt quite arrogant and off-ish, making me feel uncomfortable. He was also negotiating prices and pushing other services, which felt purely mechanical and money focused. Afterwards, the coordinator pressured me for a substantial upfront payment for the first appointment, and when I asked for time to think, they insisted on calling me the next day. This high-pressure sales approach felt very amateurish for a medical practice, so I decided not to proceed. On a positive note, they were very prompt at returning my deposit after I cancelled, which I appreciated. They may do good work, but the sales-driven presentation completely ruined the experience for me.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

This seems to be a scam the state a…

This seems to be a scam they state a price for full implants and then its a different price when you attend
I went with my mother a few weeks ago 1st Aug 26 and on speaking to Bannings at Canning Town on the phone prior we explained what we wanted and a price for implants or implant retained dentures upper and lower jaw when we went up on Sat 1st Aug were seen by a nice dentist but he could only talk about fixed Implants and not the implant retained dentures so we were told we had to book another appointment for the 19th Aug 2026 to which we did do and we come back today 19th Aug 26 and had an appointment for 12 o clock and at 12.10 we still were not seen I spoke to the receptionist and she went into the dentist and she came out and said another 5 mins so we were still sitting there at 12.30 I got the impression from them that this young dentist wasn't bothered not once whilst we we're sitting there did anyone come and apologise and say were running over and we will be with you shortly it would have been manners and common courtesy for someone at Bannings to do this.
We understand it sometimes does happen where appointments do run over but we were ignored and just left sitting there and not told nothing. Then when we did get seen the dentist mentioned on more than one occasion that we can go some where else basically if were not satisfied so that just confirmed it for me that they were not bothered and didn't want to do the job in the first place I feel very disappointed but obviously its fine because Bannings loss is someone else's gain a total disgrace altogether .

19 August 2026
Unprompted review
Rated 1 out of 5 stars

Again banning is able to remove reviews…

Again banning is able to remove reviews off trust pilot telling them it is fake I had been going to banning over a year they dr stepheney Lennerd they could not do anymore I complained and then they gave me refinement trays 8 of and never worked they never contacted me again I basically stole 3 k off me and my time going there just to wash there hands with it . Be carful they say they can straighten your theeth when they cannot

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Rare responsiveness and professionalism

Have been a patient at their Canning Town practice for almost 2 years. From the members of the Reception team to the Dentists themselves I have only experienced high professionalism combined with personable warmth and attentive interaction. Worth a special mention: high responsiveness - every time I have emailed with a question or request, I have invariably received a response within only a few hours, sometimes even minutes! This is so rare that it is worth mentioning.

27 July 2026
Unprompted review
Rated 1 out of 5 stars

Great dentist, but reception ruined it – and my complaint was ignored

I recently had 3 tooth extractions at Banning Dental Group. To be fair, the procedure itself went really well. The dentist was skilled, professional, and made the extractions as smooth and painless as possible. I cannot fault the clinical care.

However, my overall experience was ruined by the reception/admin team.

I asked for a simple written breakdown of my bill. I clearly explained that I have dyslexia and struggle with maths, so I needed patience and clear communication. Instead of helping me, the receptionist:

· Made me feel small and foolish for asking questions
· Told me other patients "pay higher amounts" and that I should "just pay"
· Completely ignored my disability and refused to give me a proper breakdown

I felt belittled and anxious about returning, but I had already paid upfront and would have lost my money if I cancelled.

I raised this with their finance team (Rebecca), who said she would investigate and speak to her manager. However, I have since been told Rebecca has left the practice – meaning my complaint was never followed up or resolved. No one else contacted me. The issue was simply dropped.

It is deeply disappointing that such good clinical work is let down by dismissive, unprofessional front-desk staff – and even more disappointing that the practice failed to properly handle my complaint once it was raised.

Would I recommend them? For the dentistry, yes – but be warned: if you have any questions about payments, need reasonable adjustments, or have a complaint, don't expect to be treated with respect or followed up with.

31 May 2026
Rated 5 out of 5 stars

Meenal is the best dentist

Meenal is the best dentist. She always makes me feel comfortable. I have a fear of dentists but Meenal is friendly, kind and understanding and I would highly recommend her.
The dental practice is modern and clean and the ladies on reception are welcoming and so friendly!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Banning Dental Group

Banning Dental Group in Greenwich is by far the cleanest, most modern, spacious and luxurious dental clinic I have ever visited. The high ceilings, panoramic views of the Thames, spacious design and sparkling clean environment are all exceptional and of the highest standard. I popped in to ask a few questions and get some information regarding composite bonding and was assisted by Melissa and Ana who were welcoming, supportive and professional. The location right next to the Thames and O2 area is also fantastic. I look forward to returning to this dental clinic in the future to commence my treatment plan and highly recommend it to everyone.

11 July 2026
Unprompted review

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