The customer support is good. The service is an overall mining of most of the websites. Sometimes is tricky, because you end up getting result from first hand contracts that have a queue or a draw, an... See more
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Can recommend 100%! Was able to find an apartment that wasn’t listed on any other website. I chose the full subscription so I could contact more places and have more options, and I am glad I did tha... See more
Company replied
Great platform - it has helped me find an apartment twice. Very user friendly, and easy to communicate with landlords. Properties are kept up to date more regularly than on Bolig Portal. Customer serv... See more
They have a very well structured site, making it easier to find new place to live. As an international in Denmark, I sucessfully used it two times to find rent. Filters are good, notifications about... See more
Company replied
Company details
Written by the company
Oplever du nogle problemer eller på anden vis har spørgsmål? Kontakt vores kundeservice som kan hjælpe dig med det samme. Kundeservice kan kontaktes alle ugens dage fra kl. 08.00 - 22.00
Contact info
Næstvedgade 28, 2100, København Ø, Denmark
- kundeservice@boligzonen.dk
- boligzonen.dk
4.3
Excellent
487 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Very kind and helpful team
Very kind and helpful team. Great and quick communication, I highly recommend them!
18 June 2026
Unprompted review
Reply from BoligZonen
Hi Isidora,
Thank you so much for your wonderful review.
We're delighted to hear that you found our team kind, helpful, and quick to respond. Providing excellent customer service is very important to us, so your recommendation truly means a lot.
We wish you the very best of luck with your housing search, and you're always welcome to contact us if there's anything we can help you with.💚
Kind regards,
Louise, BoligZonen
Reply from BoligZonen
Hi Hugo,
Thank you so much for your review!
We’re delighted to hear that you’ve had a positive experience with our website.
We wish you the best of luck with your housing search, and please don’t hesitate to contact us if there’s anything we can help you with.💚
Kind regards,
Louise, BoligZonen
Professionalism
The service is easy to use and the subscription terms are clearly communicated from the start. Customer support was quick, professional, and helpful. Louise handled my request fairly. Thank you!
1 February 2026
Unprompted review
Reply from BoligZonen
Hello Marie,
Thank you so much for your wonderful review and the 5 stars!
It means a lot to us to hear that you had a good experience and that both our service and terms were clear and easy to understand. I’m also very happy to hear that you felt well supported.
Thank you for taking the time to share your experience.💚
Kind regards,
Louise, BoligZonen
Refund
I didn’t realize my BoligZonen subscription was still active and only noticed after several months. When I contacted support, Louise and Marina responded quickly and were very helpful. While a full refund wasn’t possible, they refunded three months, which was very kind. Great customer service and a positive experience overall. Thank you!
28 December 2025
Unprompted review
Reply from BoligZonen
Hi Isabel,
Thank you for taking the time to share your experience.
We’re glad to hear that our support team was able to assist you quickly and help turn the situation into a positive overall experience. Providing clear, responsive, and helpful customer service is something we place great importance on.
Thank you for your trust and for leaving a review — it’s greatly appreciated. 💚
Best regards
Louise, BoligZonen
More apartment options and sweetest customer service🫶
Can recommend 100%! Was able to find an apartment that wasn’t listed on any other website. I chose the full subscription so I could contact more places and have more options, and I am glad I did that now.
The customer service was exceptional. I was in contact with Marina, who went above and beyond and responded very quickly.Thank you again! 😊🙏🏻
23 December 2025
Unprompted review
Reply from BoligZonen
Hi Lenka,
Thank you so much for your kind words and for taking the time to leave such a great review!
We’re really happy to hear that you were able to find an apartment that wasn’t listed elsewhere, and that the full subscription gave you the flexibility and options you needed. It’s especially wonderful to hear that your experience with our customer service was exceptional.
I’ll be sure to pass your kind feedback on to Marina – she’ll be very happy to hear it.
Thank you again for your trust and recommendation, it truly means a lot to us. 💚
Best regards
Louise, BoligZonen
Great costumer service!
5 November 2025
Unprompted review
Reply from BoligZonen
Hi Ana,
Thank you so much for your kind words!
We’re really happy to hear that you had a great experience with our customer service.
You’re always welcome to reach out if you need help again.💚
Best regards,
Louise, BoligZonen
Good costumer service
29 September 2025
Unprompted review
Reply from BoligZonen
Hi Joel,
Thank you so much for your review!
We’re really happy to hear that you were satisfied with our customer service!
We always strive to provide quick, friendly, and helpful support to make things as easy as possible for our users.💚
Best regards
Louise, BoligZonen
Full refund
Even though I forgot to cancel my monthly subscription on time, I received very kind support from Louise, who informed me that I would be refunded the full amount. Her thoughtful gesture is truly appreciated and demonstrates great empathy and understanding when honest mistakes happen.
17 September 2025
Unprompted review
Reply from BoligZonen
Hi Nikos,
Thank you so much for your wonderful review.
I’m really glad to hear that you felt well taken care of — we understand that mistakes can happen to anyone, and we always do our best to meet our users with empathy and fairness.
Your kind words truly mean a lot and motivate us to keep offering personal, understanding support.💚
Best regards
Louise, BoligZonen
Very helpful
Very helpful. I would like to thank Louisa for her assistance.
10 September 2025
Unprompted review
Reply from BoligZonen
Hi Adelaida
Thank you so much for your kind review.
We’re really happy to hear that you found our service helpful, and I truly appreciate your kind words — it was a pleasure assisting you!
Knowing that our help made a difference means a lot to us.💚
Best regards
Louise, BoligZonen
Reply from BoligZonen
Hi Hanna,
Thank you so much for your kind words!
We’re really happy to hear that you found our customer service helpful!
We always do our best to make sure our users feel supported and get quick, clear answers when they need them.
Your feedback truly means a lot to us and motivates us to keep improving every day.💚
Best regards,
Louise, BostadsZonen
Very happy with the customer service as…
Very happy with the customer service as their response has been not only quick but also very helpful.
Many thanks again! Appreciated!
3 September 2025
Unprompted review
Reply from BoligZonen
Hi Juli,
Thank you so much for your wonderful review!
We are delighted to hear that you are very happy with our customer service and that you found our responses both quick and helpful.
Your kind words mean a lot to us and motivate us to keep delivering the best possible service to our users.
Many thanks again for taking the time to share your experience – it’s truly appreciated! 💚
Kind regards,
Louise, BoligZonen
Absolutely FAKE
Absolutely FAKE. No one contacts me despite the payment
29 August 2025
Unprompted review
Reply from BoligZonen
Hi Aleksandra,
Unfortunately, I cannot find any emails from you in our system, and we are truly sorry about that, as we would of course very much like to help you.
You are very welcome to send us an email directly at kundeservice@boligzonen.dk, so we can work together to find a solution as quickly as possible.
I also want to emphasize that we are certainly not a scam and that we always aim to find a solution if something isn’t working as expected.
We are, of course, very sorry to have received a 1-star review, and we hope to hear from you so that we can help ensure you have a better experience moving forward.
Kind regards,
Louise, BoligZonen
Proper place to find rent
They have a very well structured site, making it easier to find new place to live. As an international in Denmark, I sucessfully used it two times to find rent.
Filters are good, notifications about new apartments are quick.
And their support service is very polite and responsive.
24 August 2025
Unprompted review
Reply from BoligZonen
Hi Andrei,
Thank you so much for your wonderful review!
We’re really happy to hear that you found a home with us – not just once, but twice! That’s the best feedback we could wish for.
It means a lot to us that you find our filters, notifications, and support service helpful. We truly appreciate your recommendation and kind words.
Wishing you all the best in your new home💚
Best regards,
Louise, BoligZonen
BoligZonen has a nice and easy to…
BoligZonen has a nice and easy to navigate website but besides that the costumer service is really quick and helpful. I had a really good experience talking with Louise through the contact portal that the site offers
Highly recommend it!
24 August 2025
Unprompted review
Reply from BoligZonen
Hi,
Thank you so much for your kind words and recommendation.
We’re delighted to hear that you find our website easy to navigate and that you had a great experience with our customer service.
I truly appreciate your feedback about our contact portal, and it makes me very happy personally to know that our conversation was helpful!
Wishing you all the best with your housing search💚
Best regards,
Louise, BoligZonen
Great customer service
Great customer service big and much love to them not gonna lie and loads of apartments on here
6 July 2025
Unprompted review
Reply from BoligZonen
Hi Mourice,
Thank you so much for your kind words and warm support!
We’re truly happy to hear you had a great experience with our customer service and enjoyed the wide selection of apartments available on our platform.
Your positive feedback means a lot to us – We're always here if you need us again in the future.
Best regards,
Louise, BoligZonen
Great Customer Service
Hi,
I had a good experience with Boligzonen's customer service. They guided and responded very fast every time I reached out and no questions were left unanswered.
The website is also great and very useful :)
10 June 2025
Unprompted review
Reply from BoligZonen
Hi "spongeMCRmy"
Thank you so much for your lovely review!
We’re thrilled to hear that you had a positive experience with our customer service and that all your questions were answered quickly and clearly.
It’s also great to know that you found the website helpful and easy to use.
Your kind words mean a lot to us – and you're always welcome back at BoligZonen anytime you need us!
Best regards
Louise, BoligZonen
Reliable Danish property site
Reliable Danish property site. Great filters, good photos.Great service.
8 June 2025
Reply from BoligZonen
Hi Anamol,
Thank you so much for your kind review!
We’re really happy to hear that you found BoligZonen reliable and easy to use – and that it met your expectations.
It means a lot to us that you took the time to share your experience.
You’re always welcome back!
Best regards
Louise, BoligZonen
I created an account on BoligZonen in…
I created an account on BoligZonen in hopes of finding an apartment in Billund. However, I was disappointed to discover that when you click "Contact Landlord", BoligZonen just displays Bovia's website within their own website. Bovia is a housing association that you need to be a member of, to get offers on houses.
24 May 2025
Unprompted review
Reply from BoligZonen
Hi Dimitrios,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience with BoligZonen did not meet your expectations.
Your input is valuable to us.
On BoligZonen, we have some listings from housing associations.
Here, there may be additional requirements and conditions, as they are often regulated by municipal rules.
For properties from a housing association, we clearly state in the listing:
“This property is offered through a housing association. Therefore, you may be required to pay a membership fee and be placed on a waiting list to be considered for the property.”
This text is visible before you purchase access to the landlord's contact details, so you have the opportunity to take this into consideration before deciding to purchase access.
It is important to note, however, that 99% of the listings on BoligZonen come from professional and private landlords, where such restrictions and rules do not apply.
We’re continuously working to improve transparency and make the rental process as smooth as possible for all users, and your feedback helps us do that.
If there’s anything further we can assist you with, feel free to reach out to our support team — we’re always happy to help.
Best regards,
Louise, BoligZonen
Top-notch customer service
I had an amazing experience with Boligzonen. I emailed them explaining the problem with my subscription and got immediate response. The customer service was top-notch and I am so much impressed with their professionalism. Highly recommended.
5 May 2025
Unprompted review
Reply from BoligZonen
Hello Karishma,
Thank you so much for sharing your experience with us.
We’re always delighted to hear that our users are satisfied with our customer service and BoligZonen in general.
We truly appreciate your recommendation—it means a lot to us.
Best regards,
Louise, BoligZonen
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