Auraglow Reviews 

12,847
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 784 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and the brilliant quality of the products, noting that everything arrives securely packaged. People also find the online ordering process very easy to navigate and highlight that the decorative lights provide fantastic value for money. Some reviewers were not happy with receiving occasional faulty or damaged items upon delivery. Despite these rare transit issues or minor design flaws, consumers mentioned that replacements were usually sent very quickly. A few buyers also experienced minor inconveniences regarding specific product settings or missing components.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are stylish,... See more

Quality

Clients share positive opinions on quality, consistently highlighting the robust construction, high... See more

Delivery service

Users describe positive interactions with delivery service, highlighting prompt and fast shipping times.... See more

Service

Consumers find service to be exceptionally positive, describing it as prompt, efficient, and brilliant.... See more

Order

Reviewers highlight positive satisfaction with the order process, praising the simple and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered these lights for a lady in her eighties, she had a small accident as she was going down her stairs & she had a power cut. These lights are ideal & I know because I have had them for around f... See more

Company replied

Rated 5 out of 5 stars

Due to the difficulties in obtaining an electrical source down our garden, we bought four battery operated outdoor lights, which have been perfect. They are easy to install, easy to operate, and... See more

Company replied

Rated 5 out of 5 stars

Purchased 2 outdoor motion sensor lights from the warehouse deals section. when delivered one was obviously a faulty return as box a bit bashed and re-taped. Sensor faulty, called customer services a... See more

Company replied

Rated 5 out of 5 stars

Ordered a few items. Arrived speedily. Very happy with everything. However found one small remote was missing. Contacted customer services and this was quickly resolved and arrived next day. Can recom... See more

Company replied



Company details

  1. #21 of 98 best companies in Lighting Shop

About Auraglow

Written by the company

Auraglow.co.uk supply the highest quality LED light bulbs at trade prices. Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.

Auraglow was formerly known as leds-lights.co.uk

Auraglow details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

13k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(12,847)

748 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic products and prices

Easy website to navigate through, fantastic products on offer and great prices. Also in person the products are great value for money and stylistic.
Well packaged and efficient service.

24 August 2026
Rated 1 out of 5 stars

Not worth the money

The difference between the three levels is barely visible! It’s terrible and i hate it. Such a waste of money! I had to cover my lamp with a scarf to dim it. It’s too bright!

26 August 2026
Rated 5 out of 5 stars

Very good & reliable products!

I have used motion sensor lights from Auraglow for the past few years, and the two I used had stayed on the wall for 2 years without any issues.

They also hold charge very well and only need a couple hours of charging every few months.

Very understanding customer service team when I requested some additional magnetic stickers when ordering more.

24 August 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is much appreciated. We look forward to serving you again!

Rated 5 out of 5 stars

Great lamp

Ordered a small sensor lamp for use at night, it is a great looking & giver a nice low warm white glow . It arrived very quickly &well packaged . Very good product & excellent value

24 August 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is much appreciated. We look forward to serving you again!

Rated 5 out of 5 stars

Excellent service and product.

Items despatched in advertised time scale and arrived via Royal Mail packaged well.
All items were present. One item was faulty but replaced with no quibble and in good time following an email to customer services.

24 August 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is much appreciated. We are glad to hear that our Customer Service team was able to resolve the problem to your satisfaction and we apologise for the inconvenience once again.
We look forward to serving you again!

Rated 5 out of 5 stars

Beautiful light

Beautiful light, exactly what I was looking for.
Light arrived promptly and was well packaged

24 August 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is much appreciated. We look forward to serving you again!

Rated 4 out of 5 stars
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is much appreciated. We are very sorry to hear that there was a problem with the light you have received, but hopefully, our Customer Service team was able to resolve the issue to your satisfaction. Please feel free to get in touch if there is anything else you need and we would be happy to help.
Kind regards,
Auraglow

Rated 5 out of 5 stars

A well made product

A well made product, very well packaged and delivered quickly.

21 August 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is much appreciated. We look forward to serving you again!

Rated 5 out of 5 stars

Had these for years just replacing one…

Had these for years just replacing one not working

17 August 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is much appreciated. We look forward to serving you again!

Rated 5 out of 5 stars

Highly recommended

Product good, works well, looks neat, fast delivery, good communication

15 August 2026
Auraglow logo

Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is much appreciated. We look forward to serving you again!

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