Aran.com Reviews 

57,763
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 6,784 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional manufacturing quality, gorgeous traditional designs, and incredibly cozy feel of the warm wool garments available. People also deeply appreciate the remarkably fast delivery service along with the simple, straightforward website ordering experience provided. However, some customers also noted encountering unexpected extra expenses regarding additional import duties and local taxes upon delivery. A few other people also felt that selecting the right sizing could occasionally prove challenging or experienced minor shipping delays. Consumers additionally mentioned that customer support interactions sometimes required extra patience when resolving order issues.

What people talk about most

Quality

Customers consistently note positive experiences with quality, highlighting that items are exceptionally well... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrive promptly and shipping... See more

Order

Clients share ambiguous opinions on order experiences, as many consumers praise the process for being easy... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers consider the items reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My article is always supreme quality, and it receives fast! HOWEVER, I am sick and tired of paying tariffs, as well as paying the American price (converted)! That's NOT FAIR, as I thought the items w... See more

Rated 5 out of 5 stars

Products arrived promptly. Decided to return one tweed cap due to being too large. Karimah in customer service was very responsive and the return process went very smoothly without delay. Very happy w... See more

Rated 5 out of 5 stars

This is another one, of several purchases over recent years. These sweaters are what a sweater should be. Well made, warm, and fashionable. This particular sweater was purchased as a gift. Th... See more

Company replied

Rated 5 out of 5 stars

awesome product. amazingly quick shipping. I have 7 Aran sweaters. Loyal customer and referral source. The last order I couldn't take advantage of the sale ($150 minimum) or any other discount cou... See more


4.6

Excellent

TrustScore 4.5 out of 5

58k reviews

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4.6

All reviews

(57,763)

6,090 reviews in the last 12 months

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Rated 4 out of 5 stars

The shipping was fast and the sweaters…

The shipping was fast and the sweaters are absolutely gorgeous! The only reason I gave four stars is I haven’t really been able to wear them because they stink so bad!
I’ve read other postings and I’ve searched up on the website what to do to get rid of the horrible animals smell. So far I’ve only had time to rewash one of the sweaters. I did write to this company, but they didn’t write me back, but it didn’t matter. I found other articles on their website and other people who had given tips. So I filled up a sink full of cold water and added a very gentle liquid soap. I gently submerged up and down, squeezed a little bit with my hands and then after soaking for maybe five minutes… I drained the sink gently squeezed the whole sweater like a clump so I didn’t misshape -tossed it into a laundry basket that I had a big beach towel and so it didn’t drip everywhere and took it outside to roll into some more towels until I got enough water through it that I could straighten it out and leave it air dry flat. The drying process took about three days. A warning! As the sweater was drying…, and when it was wet, it began to reek even more! My husband started to make jokes about herd animals and wondered if I’d be able to keep it?! Magically after the drying process, though it had probably 1/4 of the smell that it had before I washed it!
I then mixed up some essential oils and brought it back inside our house after 3 days outdoors.(I waited for a stretch where we had no rain of course and it was only partially sunny)
Once indoors I used clove essential oil mixed with some water and spritzed it. If it gets slightly damp, the stench starts to return, but after it dried… once again; it is bearable! I could actually wear it outside, walking my dog now!
I don’t think I would ever choose to wear it inside at a gathering-1st off it’s a very warm sweater. Second, I’d be worried about the smell. Even though it’s much lighter now it’s still a work in progress!
I don’t regret buying the sweaters because, again; they are beautiful. It’s just going to take some work I guess for me to even be able to put them on. Eventually, I’ll get to working on the second one so that I’m able to try wearing it.
Also, I think I’m gonna stop at these two sweaters because the smell is pretty bad and I can’t imagine going through this work to try to wear anything else in the future.
I haven’t looked extensively through the website. Maybe they make cotton sweaters?
I think it’s the lanolin in the wool that is the culprit of the stench.

15 October 2026
Rated 5 out of 5 stars

Beauty

Quality and Beauty to the highest level.
We Italians love Beauty, and all the people who create it all over the world.
You women and men of Aran are my sisters and brothers in Beauty

15 October 2026
Rated 5 out of 5 stars

Clan scarfe

I ordered the Clan scarfeas it wasn't in the Galway store and it arrived quickly. I was kept it the loop with regards to the post. It is perfect

15 October 2026
Rated 1 out of 5 stars

I have not yet received my purchase

I have not yet received my purchase. Do you think it will clear customs any time soon?

15 October 2026
Aran.com logo

Reply from Aran.com

Hello,

We're very sorry for the delay in getting your order to you and for any frustration this has caused.

We're pleased to let you know that your parcel is now out for delivery and should be with you shortly.

Thank you for your patience and understanding.

We sincerely apologise again for the inconvenience and hope you enjoy your purchase once it arrives.

Kind regards,

Customer Services Team

Aran Sweater Market

Rated 5 out of 5 stars

Top Quality Sweaters

The sweaters are beautiful and top quality. They have taken care of shopping for Christmas. The customer service is outstanding with the help they furnish. Delivery was extremely fast considering they were shipped from Ireland.

15 October 2026
Rated 5 out of 5 stars

This was my second order from Aran

This was my second order from Aran Sweater Market. The first time, I ordered a sweater for myself. This time, I ordered two hooded sweaters that my wife selected. Both orders arrived in six days. We are quite pleased with the style, quality, and fit of our sweaters.

4 November 2026
Rated 1 out of 5 stars

Offers which are not offers!

Lots of offers which are worded in such a way as to make you think they apply to you but nothing applicable to me in the end as a first order customer.
I have wasted hours on this order but will not purchase as feel let down and because the wording on offers should be clearer.
A shame As I really wanted one of your cardigans but can’t risk the size being incorrect and having to pay for a return.
J GB

4 November 2026
Unprompted review
Rated 5 out of 5 stars

Overall Amazing!

Amazing quality, great styles and fast shipping! We bought multiple items over the years. I highly recommend Aran, you will not be disappointed!

11 October 2026

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