Artlist Reviews 

I had a great experience with Artlist’s customer support. I initially had some difficulties with the chatbot and the account verification process, but once I was able to contact a member of the support team, everything was handled quickly and professionally. They helped me update my account information, license certificate, and invoice, and made sure everything was correct. I really appreciate their helpful and responsive support!

I have been an Artlist customer for some time but have never needed support. Recently I did need to raise a support enquiry. After initially bracing myself for a difficult journey I in fact received amazing support. Fast response and resolution (thank you Ava). Great service.

Hello,
I would like to request a refund for my recent Artlist AI subscription.

I found Artlist through a Google search for “Midjourney” and entered the website through a sponsored search result. I mistakenly believed that I was subscribing to Midjourney and completed the payment without realizing that Artlist was a separate service.

I generated only a small number of images before realizing my mistake, and I stopped using the service immediately afterward. I understand that some credits have already been used, but the subscription was purchased very recently and the purchase was made based on this misunderstanding.

I would sincerely appreciate it if you could review my case and consider making an exception for a refund. I will not use any further credits or services while the request is being reviewed.

I was charged on September 6, 2026.
I did not download any assets.
I did generate a small number of AI images before realizing that Artlist was not Midjourney. Once I realized my mistake, I immediately stopped using the service and have not generated or downloaded anything since then.
I would really appreciate it if you could continue reviewing my refund request considering these circumstances.

THIS GUYS ARE BEST OF THE BEST MAN !
ONLY PLACE I COULD FIND '' DECENT '' STOCK MUSIC WITHOUT CONTENT ID, FOR SOME GAME PROJECTS THAT I WAS DEVELOPING !

AND ALSO I HAD SOME ISSUES AND THEIR SUPPORT WAS VERY QUICK TO RESOLVE AND FURTHERMORE: THEY REPLIED TO ME PROMPTLY DURING A WEEKEND !

WHICH IS MIND-BLOWING BECAUSE MOST BUSINESS DO NOT HAVE WEEKEND WORK SCHEDULES !
BUT THIS GUYS DO !

SO I RECOMMEND THEM. YOU WON'T BE DISAPPOINTED WITH ARTLIST DEPENDING ON YOUR GOALS.

Конечно, тогда лучше короткий отзыв именно об Artlist и их команде:

⭐⭐⭐⭐⭐

Great website and excellent service! The Artlist team is very professional, helpful, and responsive. Their customer support is excellent — friendly, understanding, and quick to help. I had a very positive experience. Highly recommended!

Artlist is a great tool for my work. I’m a videomaker and use it daily; it really speeds up my workflow. Subscribing to the platform is definitely worth it.

Great Company, Customer Service very helpful, polite and fast to respond. Recommend Highly.

I really appreciate how my issue was resolved in a timely fashion, and exactly how I had hoped it would! Wonderful customer service, thank you!

scammers with ai slop videos useless. avoid at any cost

Bought an annual subscription on 2 September 2026 for $359.90. Tested the library the same day, downloaded a few clips to see the quality, and realised the catalogue doesn't fit my project. Requested cancellation and a refund the same evening, well inside the 14-day money-back guarantee advertised on their site.

Refused. The reason: their Terms of Use say once you download anything, no refund. So the "14-day guarantee" only applies if you never actually try the product. If you test it, which is the whole point of a guarantee, you lose the right to use it.

Asked for a partial refund or a switch to a monthly plan with the difference returned. Refused again. They cancelled the renewal for next year and told me I'll keep access until September 2027, as if that solves anything.

Result: $359.90 for a library I tested for a few hours and won't use, and a guarantee that turned out to be marketing text.

If you're thinking of subscribing: try the free trial thoroughly and do not download a single file on a paid plan until you're 100% sure, because that one download cancels your refund.

I have been with Artlist for quite a while now and I've watched it grow and evolved. The tools it has now are amazing.
You can literally create anything.
I upgraded to the MaxPro plan when I was making lots of content and I have just down graded the subscription easily enough with help from their team. Though no doubt in the near future, I'll move up the plans again when I need more credits.
I'll keep supporting Artlist as I think it's the best out there.

I got my yearly subscription and I deeply regret it. Artlist is not performing to my expectation, wasting credits without providing the videos I request, not following specific commands, and overall making the experience highly frustrating. I am deeply disappointed and do not wish I had purchased the service.

Char Was very patient n courteous and made me feel like as a customer my issue mattered

I really do love the site to be honest .. kudos to the team

They have an amazing support team, especially willing to help the new content creators out there like me. Definitely give them a try!!! 100% recommended

I have been having such a great time exploring my creativity with artlist.io and when I had a question the customer service was immediate, helpful and cheerful.

Great customer support and quick solution

I was unexpectedly charged for an annual subscription and contacted Artlist support immediately. The support team was very friendly and helpful and resolved the issue quickly. The refund was processed without any problems.

YOUR AI TOOLKIT SUCKS!!!
IT SUCKS SOO BAD THAT JUST UPLOADING AN IMAGE REFERENCE IS SOO FREAKING HUSTLE THAT IT CAN TURN A SANE PERSON INSANE!!
YOUR AI TOOLKIT SUCKSS!!!

If there were half-marks to the rating system, this would be 4.5.

We just started using Artlist for our creative workflow, so we need to be measured and fair - but they did respond to an issue with the Claude MCP API regarding the top-up pool and fixed it.

They are actively expanding and working on new toolsets to the workflow kit (recently adding nodal canvas) and the interface for working with our preferred generative models is clean and easy to use. If they keep up the service, and keep a pro-active improvement cycle to their tool-sets and support for professional pipelines, they will certainly earn that five-star rating from us.

That said, our one critique or "still assessing" provision is that we're not sure about the value of credits to output yet.

Balance what you think you require for your needs and look over the tier sets carefully. We are currently very deep into an ambitious project, and we're burning tokens quite fast - so not sure about this metric yet.

Overall, we are satisfied with Artlist, and time will tell whether we fall in love with them and stick around, or go look for something that serves our needs better. We paid the annual deal - so we have a year to come to that conclusion. Rock on and keep creating.

Elsa was able to fully resolve my issue and she was responsive and polite.