Arthur & Aston Reviews 

126
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Leather Goods Shop

Written by the company

Maroquiniers depuis plus de 20 années, Arthur & Aston, marque française, élabore et distribue depuis son siège en Normandie des collections créatives pour hommes et femmes Fabriqué dans les meilleures matières, Arthur & Aston mets un point d'honneur à soigner la confection de ses produits. La qualité de ses finitions séduit la clientèle la plus exigeante. Proposant des collections influencées par le monde de la mode, la marque propose un large choix de produits tendances et fonctionnels pour tous et à tout moment. Le cuir étant sa matière de prédilection, Arthur & Aston séduit autant par son identité que son originalité. Arthur & Aston est distribué dans un réseau de plus de 700 points de vente et dans les corners des grands magasins tels que les Galeries Lafayette et le BHV. La marque dispose également de sa boutique en ligne.


Contact info

4.0

Great

TrustScore 4 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(126)

23 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have my bag for over 5 years and it's still in great shape

I just realised I've had my Arthur and Aston bag for over 5 years and it is still in great shape. It's quality that we're not used to in the fast fashion market.

I'm not even thinking of replacing it because it's a timeless classic bag, so functional and I love it so much.

If more companies made their products to last, the world would be a better place so I thought I'd write a review to thank them. Thanks!

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality, quick delivery.

26 May 2023
Arthur & Aston logo

Reply from Arthur & Aston


We appreciate your positive feedback about our website! We always strive to provide good quality products and ensure quick delivery to our customers. Your satisfaction is our top priority, and it's great to know that we met your expectations. If you have any further comments or suggestions to further improve our service, please feel free to let us know. Thank you once again for your support, and we look forward to continuing to provide you with an excellent shopping experience in the future!

Rated 5 out of 5 stars

Perfect Gift, High Quality

I ordered the Juan bag for my partner. It came by post quite quickly despite the protests in France. I was surprised by the high quality, great color, style - it looks even better in life. My partner is very picky but he adored the bag and immediately used it for our weekend getaway. I highly recommend this model and this brand. Now I want to get a similar bag for myself as well !

24 March 2023
Arthur & Aston logo

Reply from Arthur & Aston

Thank you for your review :)

Rated 5 out of 5 stars

Fantastic after sales service

Fantastic after sales service, very sustainable too. The lock of my briefcase had come loose after 15 years, so I could no longer use it. Sent an email, sent the briefcase to Grenoble and they just repaired it, free of charge.

13 March 2023
Unprompted review
Arthur & Aston logo

Reply from Arthur & Aston

Thanks for your review :)

Show reviews in all languages. (126 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look