Very reliable, fast shipping. Recommend if you need to get your lenses quickly.
Company replied
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Very reliable, fast shipping. Recommend if you need to get your lenses quickly.
Company replied
I am very satisfied with the product Color lenses with dioptry bought by Alensa. Also, the delivery to Berlin Is very fast. I am recommending thus supplier. Price Is as always very acceptable.
Company replied
Best service! You are getting emails about every step, delivery extremely fast (even 1 day earlier), everything packed properly. Additionaly got a gift! Recommended to all my mates now! Thank you!
I had a great experience with Alensa. When the glass values I entered turned out to be not suitable for me, they kindly replaced the glasses without any extra procedures or payment, even though it was... See more
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Alensa.de (97687182) McPosta Schlossplatz 1-2 , 08648 , Schönberg , Germany
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Very reliable, fast shipping. Recommend if you need to get your lenses quickly.
Reply from Alensa.de
Reply from Alensa.de
I am very satisfied with the product Color lenses with dioptry bought by Alensa. Also, the delivery to Berlin Is very fast. I am recommending thus supplier. Price Is as always very acceptable.
Reply from Alensa.de
Reply from Alensa.de
I buy contact lenses there for my whole family for years!They're super efficient and correct My lenses are always here after about 2 business days,and i live in Germany. They have fair prices and i plan to buy from them forever! They're the best.
Reply from Alensa.de
Good products at a good price.
They are usually quick to, but I think this time there was a problem with their delivery provider in Berlin, but not a fault of Alensa as far as I could tell.
Reply from Alensa.de
Surprisingly fast delivery. Was longer than expected but in Germany the mail is horrible.
Reply from Alensa.de
Revisit your delivery conditions with your partner DHL. Their service is… unclassifyable.
Makes all your service the same. Also when I asked for support from you I haven’t got any response.
Reply from Alensa.de
Excellent brand. The process of ordering a pair is simple. Postage was fast and their support service (when needing to check on the status of the order) was equally brilliant.
Great quality, good price and quick shipment. Wanted to get new glasses at my local glasses-shop, they offered me a very high price. Looked on Google and landed on Alensa.de. Orderd my first normal pair of glasses (RayBan) and they were great! Quick shipment and a very good price. After that I ordered a pair of sunglasses and the experience was the same. I can only recommed them!
This is a wonderful system. I love it. I highly recommend that everybody buys it.
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