Admiral Self Storage Reviews 

25
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Their customer service and support is excellent. Very friendly, no nonsense, down to earth approach. It’s a pleasure dealing with them and they are always looking for the best solution.

Company replied

Rated 5 out of 5 stars

Great experience, very smooth from start to finish. Staff very friendly. Items felt safe. Prices reasonable. Very clean and tidy. Only criticism was it was sometimes hard to park close to our unit due... See more

Company replied

Rated 5 out of 5 stars

This is a brilliant storage company. Can't thank Luke and the reception staff enough. Luke was very helpful and really pleasant. They made the situation alot simpler for me and couldn't rate the... See more

Company replied

Rated 2 out of 5 stars

I agreed a storage locker following a video call and arranged for Admirals own removal people to collect my property. I wanted to empty the spare bedroom while I sold my house. A few months later... See more

Company details

  1. Self storage facility
  2. Container service
  3. Removals Service
  4. Removals company
  5. Storage facility
  6. Warehouse

Written by the company

Whether its self storage space for your business that you're looking for or personal self storage solutions, Admiral makes self storage easy. Simply rent your own clean, dry and secure lockable self access storage room - at a size to suit your requirements, for any length of time and you only pay for the days you have used our storage facility (subject to a minimum charge period of just two weeks). Your storage items are protected by the latest state-of-the-art CCTV and security systems - for total peace of mind. You have unlimited free and easy access to your private and secure self storage room with your own lock and your own key.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

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4.6

All reviews

(25)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Their customer service and support is…

Their customer service and support is excellent. Very friendly, no nonsense, down to earth approach. It’s a pleasure dealing with them and they are always looking for the best solution.

2 July 2026
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Reply from Admiral Self Storage

Thank you for your 5 star review. We were happy to help and I hope we can be of service again in the future.

Rated 5 out of 5 stars

Great experience

Great experience, very smooth from start to finish. Staff very friendly. Items felt safe. Prices reasonable. Very clean and tidy. Only criticism was it was sometimes hard to park close to our unit due to the large storage crates outside.

11 June 2026
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Reply from Admiral Self Storage

Thank you for taking the time to leave us a review. We hope to be of service again in the future.

Rated 5 out of 5 stars

Great storage facility

Great storage facility, easy access, very clean and secure, and reception desk staff always very pleasant and helpful.

11 June 2026
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Reply from Admiral Self Storage

Thank you for your review and 5 stars. Glad we could help with your storage requirements.

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Great price. Having a van from admiral was a great addition.
Very easy with convenient opening hours

4 June 2026
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Reply from Admiral Self Storage

Thank you for taking the time to leave a review. It is greatly appreciated.

Rated 5 out of 5 stars

We have used two 40 foot containers for…

We have used two 40 foot containers for a few months and we found the facility very helpful as we had them offloading and loading wagons for us

4 June 2026
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Reply from Admiral Self Storage

Thank you for taking the time to leave us a review. Glad we could help with your storage and forklift requirements.

Rated 5 out of 5 stars

Amazing service

Amazing service, friendly staff, great package with free removal van! Highly recommended. Excellent all round.

13 May 2026
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Reply from Admiral Self Storage

Thank you for taking the time to leave us a review. Glad we could help with your storage and van hire requirements.

Rated 5 out of 5 stars

Admirals Yard Bristol..

At last somewhere to have mail delivered safely, Nice bloke Mike in the office is helpful and all the delivery companies seem to know when the place is open.. and on top of all that.. decent price p.c.m !!

17 May 2026
Unprompted review
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Reply from Admiral Self Storage

I don't think this review was intended for us but will happily take the 5 stars :)

Rated 5 out of 5 stars

Great storage facility and staff

Great storage facility and staff! 😊

1 May 2026
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Reply from Admiral Self Storage

Thank you for taking the time to leave us a review. Glad we could help with your storage needs.

Rated 5 out of 5 stars

This is a brilliant storage company.

This is a brilliant storage company.

Can't thank Luke and the reception staff enough. Luke was very helpful and really pleasant. They made the situation alot simpler for me and couldn't rate them enough. On my occasion the lift was not working but this never usually happens I was told. We had 2 hrs to move all the stuff without the lift, therefore using the metal steps with the removal company but Luke helped shift the stuff and can't thank him enough. Will definitely recommend and thanks again Luke and staff :).. would definitely use again. Good rates also.

24 March 2026
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Reply from Admiral Self Storage

Thank you for your review and for the kind words about Luke. We hope to be of service again in the future.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. communication was excellent and the 2 lads who moved me into storage and then into my home were excellent and friendly I would use Admiral again in a heartbeat.

28 March 2026
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Reply from Admiral Self Storage

Thank you for your review. We will make sure the removal team see this. I do hope we can be of service again in the future.

Rated 5 out of 5 stars

Since I had the storage unit over 12…

Since I had the storage unit over 12 months ago I hadn't any kind of trouble, the staff are very welcome you ☺️.
I am very grateful for admiral to look after all of my items for the time I have had the unit.
Thanks too all the staff.

23 March 2026
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Reply from Admiral Self Storage

Thank you for your lovely review and 5 stars.

Rated 5 out of 5 stars

Helps your needs

Staff are very helpful and cheerful , storage is dry very user friendly and secure and safe and easy to access

17 February 2026
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Reply from Admiral Self Storage

Thank you for your kind words and 5 stars

Rated 4 out of 5 stars

Staff helpful & efficient

Staff helpful & efficient. Appears to be an issue with mice as found lots of droppings in my unit which needs to be addressed.

3 February 2026
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Reply from Admiral Self Storage

Hi Donna Thank you for taking the time to leave us a review. It’s always nice to hear how helpful our staff have been and I will pass this on to them.
I am concerned to learn that you’ve found what looks like droppings in your unit. This is not something we have come across before and would have welcomed the opportunity to examine the unit at the time. All our units are cleaned immediately on vacation and since we found no issues this is the first we are hearing about it. If you would like to speak about this further please contact us directly. Thank you.

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