ADHD Certify Reviews 

1,064
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 847 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the booking process as exceptionally straightforward, noting that scheduling appointments is remarkably fast and convenient. Furthermore, people consistently appreciate the responsive customer support team that answers questions rapidly. Some people were satisfied with the thorough and supportive staff during their diagnostic assessments. Reviewers repeatedly note that clinicians take ample time to listen carefully and explain everything clearly. Consumers also mentioned feeling immediately comfortable and reassured by the professional and caring staff approach. This supportive environment significantly reduces stress and helps individuals understand their personal struggles much better.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that practitioners are exceptionally knowledgeable,... See more

Service

Reviewers mention positive feedback about service, noting that consumers experience a professional, caring,... See more

Customer service

Customers had positive experiences with customer service, noting that reviewers were treated with respect and... See more

User experience

Users describe satisfaction with user experience, frequently noting that compassionate professionals made the... See more

Booking process

Clients share positive opinions on booking process, frequently highlighting that scheduling an appointment is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Holly is very professional and she understands what’s I’ve been experiencing in the last 27 years and she takes a bit of pressure off you. She does not rush through things and I now have a better und... See more

Company replied

Rated 5 out of 5 stars

I had an ADHD assessment done by Lisa. She was very knowledgeable, compassionate, and friendly. The assessment was thorough and really helped me a lot. The booking process was super easy. The custo... See more

Company replied

Rated 5 out of 5 stars

I had my review with Annisah, she was incredible! Really took the time to listen and give the right advice, didn’t rush at all and clearly is an expert in ADHD, really puts clients first and you can t... See more

Company replied

Rated 5 out of 5 stars

Rebecca was friendly and professional immediately putting me at ease. I am 59 years of age now I have peace of mind. I now understand why I react or do things in a certain way. I will learn to see how... See more

Company replied


Company details

  1. Mental Health Services
  2. also in
  3. Mental Health Clinic
  4. Psychiatrist
  5. Psychologist
  6. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,064)

823 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend this service

Highly recommend this service. Janine was brilliant. She fully explained everything and went through the questions in great detail and it made me very relaxed and easy to speak openly with.

5 November 2026
Unprompted review
Rated 5 out of 5 stars

Kerri was my assessor and she was…

Kerri was my assessor and she was fantastic. I felt so at ease with Kerri due to her relaxed way. Kerri was very understanding and listened to me throughout. It was easy to be honest with her and I felt safe talking to her. Kerri explained everything to me just the way I needed so I could understand and answer the questions. She gave me time when I needed it. She has provided a very detailed report also.
I just want to say also that I was at rock bottom and could not wait the NHS times - I contacted ADHD certify on the Tuesday and was assessed on the Thursday. I was then prescribed medication 10 days later from Annisah. I had such a positive appointment with Annisah where she explained everything in full to me at a great speed for my brain which meant I was actually able to listen to her and understand. Annisah was very informative and asked me what I wanted as a plan rather than telling me. I have had a really positive experience and I would recommend contacting ADHD certify if you’re struggling.

Thank you for your help

22 October 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend ADHD Certify.

I found the whole process straightforward and was immediately put at ease. Lisa was knowledgeable, friendly and easy to talk to. She was able to explain anything I wasn’t sure about and reassure me, and was very clear. The signposting was also really useful, regarding other things I might find useful such as particular podcasts or authors etc. Admin was really quick and overall it was a positive experience.

21 October 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Lorraine,

Thank you for your lovely review and recommendation! We’re so pleased to hear that Lisa helped you feel at ease and made the assessment process straightforward and reassuring.

It’s wonderful to know that you found her explanations clear and the additional resources and recommendations useful. We’re also glad that our administrative team made the process quick and smooth.

We’ll be sure to pass your kind words on to Lisa and the wider team. Thank you for choosing ADHD Certify!

ADHD Certify Team

Rated 5 out of 5 stars

Annisah adhd appointment

Had my med review with Annisah and she was fantastic , so warm and understanding cant recommend enough ☺️☺️

14 October 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi J,

Thank you for your lovely review! We’re so pleased to hear that Annisah made your medication review such a positive experience. It’s wonderful to know that her warm and understanding approach helped you feel supported.

We’ll be sure to pass your kind words on to Annisah. Thank you for your recommendation and for choosing ADHD Certify!

ADHD Certify Team

Rated 5 out of 5 stars

Holly was amazing

Holly was amazing! She was very informative and interacted well with my daughter and myself. She explained the process very well and was very thorough in her approach. She listened to everything we had to say and we didnt feel rushed. Would definitely recommend her for a assessment.

21 October 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Snehal,

Thank you for such a lovely review and recommendation! We’re delighted to hear that Holly made both you and your daughter feel comfortable and listened to throughout the assessment.

It’s wonderful to know that her thorough approach, clear explanations and patience helped make the experience positive for your family. We believe it’s important that everyone has the time and space to share their experiences without feeling rushed.

We’ll be sure to pass your kind words on to Holly. Thank you for choosing ADHD Certify!

ADHD Certify Team

Rated 5 out of 5 stars

Excellent services

Excellent services
Kerri was outstanding and we was extremely pleased with the quick turnaround x

22 October 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Carly,

Thank you for your lovely feedback! We’re delighted to hear that Kerri provided such an outstanding experience and that you were pleased with the quick turnaround.

We’ll be sure to pass your kind words on to Kerri. Thank you for choosing ADHD Certify and for taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

ADHD ASSESSMENT KERRI

I had my assessment with Kerri, she was really nice, proffesional and open and made me feel really comfortable even though we obviously had to get into some heavy subjects. She explained the process clearly and was really nice.

2 November 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Shay,

Thank you for sharing your experience! We’re so pleased to hear that Kerri made you feel comfortable and supported, especially when discussing more difficult and personal topics.

It’s wonderful to know that her open and professional approach, along with her clear explanations, helped make your assessment a positive experience.

We’ll be sure to pass your kind words on to Kerri. Thank you for choosing ADHD Certify!

ADHD Certify Team

Rated 5 out of 5 stars

The whole process was so smooth.

The whole process was so smooth from start to finish. My son recently had his assessment. We completed questionnaires, when the day of his assessment came I was so nervous as it’s the unexpected. Hayley my son’s assessor was so friendly, asked if I had any questions? Told me what to expect in the assessment. Told me that if we needed to stop for breaks we can and that we would go with the flow of my son. I will definitely recommend ADHD certify.

2 November 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Carly,

Thank you for sharing such a lovely review and for recommending ADHD Certify! We’re delighted to hear that the process felt smooth from start to finish and that Hayley helped ease your nerves ahead of your son’s assessment.

We understand that assessments can feel daunting for parents, so it’s wonderful to know that Hayley took the time to explain what to expect, answer your questions and reassure you that the assessment would be guided by your son’s needs and comfort.

We’ll be sure to pass your kind words on to Hayley. Thank you for trusting us to support your family!

ADHD Certify Team

Rated 5 out of 5 stars

Best experience i could have ever asked…

Best experience i could have ever asked for. The team is great and they dont wait about and I am always booked in promptly. Annisah is absolutely amazing, she listens to you with a deep understanding of what go on in your life and is truly a assest to ADHD Certify. This has changed my life and im in the best possible hands with this journey.
Thanks Annisah :)

3 November 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Daniel,

Thank you so much for such a wonderful review! We’re delighted to hear that you’ve had such a positive experience with our team and that the prompt appointments have made the process easier for you.

It’s especially lovely to hear how much Annisah’s support has meant to you. Feeling genuinely listened to and understood is so important, and we’re glad her compassionate approach has made such a difference throughout your journey.

We’ll be sure to share your kind words with Annisah. Thank you for trusting ADHD Certify to support you. We wish you all the very best moving forward!

ADHD Certify Team

Rated 5 out of 5 stars

Excellent service

Janine was very professional, I felt self to talk about how I struggle day to day.
Gave me clarity that how I was feeling was okay and listened to my struggles. I would recommend Janine to anyone looking to receive a safe space to discuss matters and seeking diagnosis

19 October 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Alisha,

Thank you for sharing your experience with us! We’re so pleased to hear that Janine’s professional and understanding approach helped you feel comfortable opening up about your day-to-day struggles.

Feeling heard, validated and able to speak openly without judgment is so important during an assessment. We’re glad Janine helped create that safe and supportive space for you.

We’ll be sure to pass your kind words on to Janine. Thank you for your recommendation and for choosing ADHD Certify!

ADHD Certify Team

Rated 5 out of 5 stars

i felt relieved

when i was talking about my struggles, holly really listened into what i was saying and if i was confused or stuck she would ask a question that would help me explain it more, she helped me understand that my brain may work differently but that doesn’t mean im a completely different person, talking to her helped me out a lot and i felt very relieved at the end

19 October 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Arayah,

Thank you for sharing such a lovely review. We’re so pleased to hear that Holly made you feel listened to and helped you find the words to express your experiences, especially when you felt unsure or struggled to explain certain things.

It’s wonderful to know that the conversation helped you gain a better understanding of yourself and left you feeling relieved. Everyone deserves to feel heard, understood and supported throughout their assessment.

We’ll be sure to pass your kind words on to Holly. Thank you for choosing ADHD Certify!

ADHD Certify Team

Rated 5 out of 5 stars

Fade was amazing I would recommend her…

Fade was amazing I would recommend her 100%

2 November 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Abigail,

Thank you for your lovely feedback and recommendation! We’re delighted to hear that Fade made such a positive impression and that you had a great experience with her.

We’ll be sure to pass your kind words on to Fade. Thank you for choosing ADHD Certify!

ADHD Certify Team

Rated 5 out of 5 stars

Janine was excellent

Janine was excellent! And I mean excellent. We’ve been struggling to get a diagnosis for a very long time due to waiting lists and came across ADHD certify. The prices are excellent and they’re now part of the right to choose program. The assessment is extremely thorough and Janine was really lovely, so helpful, and listened to everything you said. 100% recommend.

1 November 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Arran,

Thank you so much for your wonderful review and recommendation! We’re delighted to hear that Janine made such a positive difference to your experience and that you felt listened to and supported throughout the thorough assessment.

We understand how difficult long waiting times can be when you're seeking answers, so we're glad you found our service helpful in taking this next step. It’s lovely to know that Janine’s kindness and attentive approach made the experience so positive.

We’ll be sure to pass your lovely feedback on to Janine. Thank you for choosing ADHD Certify and placing your trust in us!

ADHD Certify Team

Rated 5 out of 5 stars

Always great service from my clinician…

Always great service from my clinician Annisah. Very friendly and knowledgeable!

18 October 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jay,

Thank you for your lovely feedback! We’re so pleased to hear that Annisah continues to provide such a positive experience. It’s wonderful to know that her friendly and knowledgeable approach makes you feel supported.

We’ll be sure to pass your kind words on to Annisah. Thank you for continuing to trust ADHD Certify!

ADHD Certify Team

Rated 5 out of 5 stars

I had my review with Annisah

I had my review with Annisah, she was incredible! Really took the time to listen and give the right advice, didn’t rush at all and clearly is an expert in ADHD, really puts clients first and you can tell she wants the best for you as an individual. A real asset to ADHD certify☺️🩷

30 October 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Beth,

Thank you so much for your wonderful feedback! We’re delighted to hear that Annisah made you feel listened to and supported throughout your review. Taking the time to understand each person's individual needs and providing thoughtful guidance is so important to us.

It’s lovely to know that her knowledge, patience and genuine care made such a positive impression. We couldn’t agree more that she’s a valued member of our team!

We’ll be sure to pass your kind words on to Annisah. Thank you for choosing ADHD Certify!

ADHD Certify Team

Rated 5 out of 5 stars

Extremely confidential and professional…

Extremely confidential and professional services. Well-being of the person in care is first and foremost with the utmost compassion. Very happy we chose ADHD certify

29 October 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Chan,

Thank you for your kind feedback! We’re so pleased to hear that you felt confident in the professionalism, confidentiality and compassion shown by our team.

Ensuring that every individual feels respected, supported and cared for is at the heart of what we do. It means a lot to know that you’re happy with your decision to choose ADHD Certify.

Thank you for placing your trust in us!

ADHD Certify Team

Rated 5 out of 5 stars

The assessment was really easy to set…

The assessment was really easy to set up and to participate in. The assessor clearly described the process of assessment and then went through each stage of the program. If I had realised how easy it was to access, I would have done this much earlier.
Once the assessment was completed, I received my diagnosis and full details within a few days. I’m extremely happy with the process with the way it was carried out and the full details of referral sign posting and support that is offered as follow-up.

16 October 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you for taking the time to share your experience! We’re delighted to hear that you found the assessment straightforward, from booking through to receiving your diagnosis and report.

It’s wonderful to know that the assessor explained each stage clearly and that you found the follow-up information, signposting and support helpful. We want everyone to feel informed and confident throughout the process, so your feedback means a lot to us.

Thank you for choosing ADHD Certify and for trusting us to support you on your journey!

ADHD Certify Team

Rated 4 out of 5 stars

I'm glad I chose ADHD Certify

I've found ADHD Certify to be supportive and understanding. Both whilst going through the diagnostic process and also after diagnosis. I'm glad I chose them for this part of my journey.

16 October 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi David,

Thank you for sharing your experience with us! We’re so pleased to hear that you’ve felt supported and understood, both during the assessment process and after receiving your diagnosis.

We believe support shouldn’t stop at diagnosis, so it means a lot to know that you’ve felt cared for throughout this part of your journey.

Thank you for choosing ADHD Certify and placing your trust in our team. We wish you all the best moving forward!

ADHD Certify Team

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