Acerta Reviews 

Very dishonest people, write complicated terms , not straightforward and when you want to cancel the contract they send huge bills for cancellation penalties that were not clearly mentioned on the contract but scattered all around to create confusion. once you sign anything with them , you're in trouble for more than 4 years of your life paying them unnecessarily. AVOID !!

IF you want to have ONSS controls because they did not do the job you paid them to do, or missed taxes because their collaborators forgot to file properly you taxes, or wait more than two weeks to get a normal answer then Acerta is the company to go.

Utterly mismanaged, even got a collaborator to admit on the phone that their brussels office is a complete shit show.

There is a reason why they are the cheapest and be reassured you will soon understand why.

If you value your mental health or simply working with actual professionals please avoid them !

Client for > 30 years. Response on questions--> 0
Send 3 emails but no reaction at all

Never had any useful support from my payrol advisor since I starting my business with the first employee. They have not provided me with all the details about how to get some reduction related to the RSZ- employer costs. As consequences I have been struggling with a lot of unnecessary charges since I started the business and finally decided to stop the entire business.

Run away from their services.

They did not file our declarations correctly and had to go for a citation at the ONSS which thought we where trying to run a sweatshop as none of the employee paperwork was correct.

Furthermore here are some of the highlights of working with them:
- Not answering emails, even after relaunching them 5 times
- In two years 5 different people managed our case (no handover) you can imagine that with such a high turnover its a shitmess in their office.
- Person we managed to get on the phone (only competent one told us that she was leaving the company as most of her colleagues because the management in the brussels office was extremely toxic. (THIS SEEMS TO BE A BRUSSELS ISSUE)
- We stopped hiring people and they kept us charging for a service we did not ask nor required even after communicating it to them
- Only way to get them to do anything is through the phone (get ready to listen for hours to their waiting music)

In few more words... They are the cheapest for a reason
AVOID AT ANY COSTS, work with someone more pro like SD Works, Securex or any other as it will save you quite some headaches.