Absolutely fantastic company which sells the most beautiful unique products. I have genuinely been blown away by their excellent customer service . The speed by which they process your orders and the... See more
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Review summary
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I ordered a beautiful, handblown Venini vase, which sadly, arrived broken. I emailed customer service and Mikhail S. promptly responded. He was very courteous and professional, and shipped a replace... See more
Company replied
Top-notch purchase experience with Abask. Ordered a beautiful burgundy-colored leather cigarillo case, which was not available for purchase with other vendors. Item was shipped promptly (via DHL) and... See more
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Gorgeous gift packaging and intense careful care to protect fragile glasses. Plus, Abask had these hard to find glasses ready to ship when others only offered a 2-3 month delivery time.
Company replied
Company details
About ABASK
Written by the company
ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
Contact info
2 Nicholas Road, W11 4AY, London, United Kingdom
- clientservice@abask.com
- abask.com
4.8
Excellent
580 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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They have beautiful things and the…
They have beautiful things and the customer service is amazing. I had emailed to let them know I needed my pieces in 2 days and they made it happen so easily. It was pleasure ordering and getting things from them.
Totally recommend this site.
21 October 2026
Unprompted review
Exactly what I wanted
Exactly what I wanted, carefully packaged, excellent customer service.
13 October 2026
An amazing company with the most…
An amazing company with the most beautiful products. This company is extremely well run, and the people that you interact with are very kind and acutely aware of their products. If I could, I would buy everything from them.
4 September 2026
Quick delivery and well packed!!
Quick delivery and well packed!!
No damage to a fragile item!!
1 October 2026
Reply from ABASK
Dear Kenneth,
Thank you so much for your lovely 5-star review and for choosing ABASK for your first order!
We're delighted to hear your order arrived so quickly and was beautifully packed, especially as it's such a delicate piece.
We hope you're enjoying your gorgeous Avant Garde Champagne Bucket and that it brings a little extra sparkle to your celebrations!
We look forward to welcoming you back to ABASK again soon.
Warm regards,
The ABASK team
Absolutely fantastic company which…
Absolutely fantastic company which sells the most beautiful unique products. I have genuinely been blown away by their excellent customer service . The speed by which they process your orders and their stylish unique packaging boxes make shopping at Abask a most delightful experience
Highly recommended if you are looking for items that are designed and made to exacting standards. Thank you.
29 September 2026
Reply from ABASK
Dear Susan,
Thank you so much for your absolutely wonderful five-star review and for continuing to choose ABASK.
It is such a pleasure to welcome you back, and we are genuinely delighted to hear how much you appreciate our beautiful collection, the service you have received and the care that goes into every order.
We are especially pleased that you love our signature gift boxes, featuring artwork by Paris-based artist Sarah Martinon, which are designed to make every delivery feel as special as the pieces inside.
We hope you absolutely adore your beautiful Seashells Hand-Blown Glass Baubles. Each one is meticulously crafted and decorated by hand, and we think they will make a truly magical addition to your Christmas decorations.
Your kind words about our Client Services team and the speed of our order processing mean so much to us, and we are incredibly grateful for your recommendation.
Thank you again for your continued loyalty and support. We look forward to welcoming you back to ABASK again soon.
Warm regards,
The ABASK team
Reply from ABASK
Dear Ryan,
Thank you so much for your wonderful five-star review and for choosing to shop with ABASK again.
We are absolutely delighted to hear that you have enjoyed our beautiful collection, the service you received and the care that goes into our packaging.
We particularly adore the Cosi Tabellini Acreide Pewter Footed Bowl. It is such an exquisite piece, beautifully handcrafted in Italy, and we hope you love it as much as we do!
We’re especially pleased you enjoyed our gift box, which features artwork by Paris-based artist Sarah Martinon and is designed to make every delivery feel as special as the piece inside.
Thank you again for your continued support. We look forward to welcoming you back soon.
Warm regards,
The ABASK team
Abask has absolutely beautiful…
Abask has absolutely beautiful products, priced fairly and shipped in a beautiful way. It's a wonderful experience to open a package from Abask and see a beautiful object. Attention to detail and shopper experience matters to them and I appreciate that. Makes for reliably worry free gift giving also. Returns are easy.
25 September 2026
Reply from ABASK
Dear Mary,
Thank you so much for your wonderful five-star review and for continuing to choose ABASK!
It is such a pleasure to welcome you back, and we are absolutely delighted to hear how much you appreciate the beautiful craftsmanship of our pieces and the care that goes into every order.
We particularly loved your comments about the joy of unwrapping an ABASK delivery. Creating that special experience is something we take great pride in, so your kind words mean a great deal to us.
We hope you are enjoying your beautiful Giobagnara Tao Leather Coasters, and it is wonderful to know that you feel confident choosing ABASK for your gifting needs.
Thank you again for your continued support. We look forward to welcoming you back soon.
Warm regards,
The ABASK team
Reply from ABASK
Dear Catherine,
Thank you so much for your wonderful five-star review!
We are absolutely delighted to hear that your first experience with ABASK has been such a positive one, particularly that your order arrived promptly in the US with all duties taken care of.
It is especially lovely to receive such feedback from one of our valued Trade clients, and I will be sure to share your kind words with Maria in our Trade Team.
Thank you again for choosing ABASK and for placing your trust in us. We look forward to working with you again and assisting with your future projects.
Warm regards,
The ABASK team
The shipping was slow
21 September 2026
Reply from ABASK
Dear Anthe,
Thank you for taking the time to share your feedback with us.
I am sorry to hear that you felt the delivery was slower than expected.
Having reviewed your order, I can confirm that it was placed on Monday, 21 September, and successfully delivered to France on Thursday, 24 September, just three days later and well within our estimated delivery timeframe of 3–6 working days.
We do hope you are enjoying your beautiful Italian Hand-Carved Wood Oval Tray and that it makes a lovely addition to your home.
Thank you again for choosing ABASK. We hope to welcome you back soon.
Warm regards,
The ABASK team
The glasses are gorgeous.
28 September 2026
Reply from ABASK
Dear Peter,
Thank you so much for your lovely five-star review!
We're delighted to hear how pleased you are with your beautiful Bora Hand-Blown Murano Glass Tumblers. Each piece is a wonderful example of traditional Murano glassmaking, with its vibrant colours and unique artisanal character.
It's always a pleasure to welcome you back to ABASK, and we're especially grateful that you've chosen to shop with us for a fourth time. Your continued support means so much to us.
We hope you enjoy your gorgeous new glasses and look forward to welcoming you back again soon.
Warm wishes,
The ABASK Team
Abask is an exceptional retailer
Gorgeous gift packaging and intense careful care to protect fragile glasses. Plus, Abask had these hard to find glasses ready to ship when others only offered a 2-3 month delivery time.
28 September 2026
Reply from ABASK
Dear Lorraine,
Thank you so much for your wonderful five-star review!
We're absolutely delighted to hear how pleased you are with your first ABASK experience, from the beautiful gift packaging to the care taken in ensuring your glasses arrived safely.
The Artel Frutti di Mare collection is truly exquisite, with its intricate hand-engraved marine designs and exceptional craftsmanship. We're so pleased we could help you find this gorgeous set and have it ready to ship without the long wait.
We hope you enjoy your beautiful new glasses and look forward to welcoming you back to ABASK again soon.
Warm wishes,
The ABASK Team
Reply from ABASK
Dear Christopher,
Thank you so much for your wonderful five-star review!
We’re delighted to hear that you’re so pleased with your Hand-Marbled Guest Book, especially as this was your first order with ABASK.
We hope you enjoy your beautiful new piece and look forward to welcoming you back to ABASK again soon.
Warm wishes,
The ABASK Team
Reply from ABASK
Hi Andrea,
We are so sorry for the delay with your order and completely understand how frustrating this experience has been.
Unfortunately, your shipment experienced an unexpected delay while going through customs, and we appreciate how disappointing it must have been to be left waiting for your shoes.
As requested, we have now issued your refund in full, and a member of our team has also reached out to you personally with an update.
Please accept our sincere apologies for the inconvenience caused. This is certainly not the experience we want for our clients, and we truly appreciate your patience and understanding.
Warm regards,
The ABASK Team
Reply from ABASK
Hi Michail,
Thank you so much for your lovely review. We’re delighted to hear that everything arrived safely and that you’re happy with your order.
It was a pleasure to welcome you to ABASK for the first time, and we hope you enjoy your beautiful Mervyn Gers pieces.
We look forward to welcoming you back again soon.
Warm regards,
The ABASK Team
Great experience
Great experience. Wonderful help line and service. I was very impressed thank you
16 September 2026
Reply from ABASK
Hi Maria,
Thank you so much for your wonderful review. We’re delighted to hear you had such a great experience with us, and I know Carl will be so pleased to hear your lovely feedback.
It was a pleasure to welcome you to ABASK for your first order, and we hope you’re enjoying your beautiful pieces.
We very much look forward to welcoming you back again soon.
Warm regards,
The ABASK Team
Extremely satisfied
Not only was I extremely satisfied w/my purchase, I was also happy with the manner in which it was gift wrapped and the expediency of delivery. A+
7 September 2026
Reply from ABASK
Hi Alphonso,
Thank you so much for your wonderful review. We’re delighted to hear how happy you were with your purchase, the delivery and especially our gift packaging.
Our signature gift boxes feature original artwork by Paris-based artist Sarah Martinon, so we’re particularly pleased to hear that you loved the presentation as much as we do.
It was a pleasure to welcome you to ABASK for your first order, and we very much look forward to welcoming you back again soon.
Warm regards,
The ABASK Team
Reply from ABASK
Hi Klaus,
Thank you so much for your wonderful review. We’re delighted to hear that you found ordering with us so easy and that your order arrived with you so quickly.
It was a pleasure to welcome you to ABASK for your first order, and we hope you’re enjoying your beautiful God’s True Cashmere Lightning Storm Tartan shirt, the pure cashmere is incredibly soft and such a special piece.
We hope you enjoy wearing it and very much look forward to welcoming you back to ABASK again soon.
Warm regards,
The ABASK Team
BEAUTIFUL products
BEAUTIFUL products. Proper, well made packaging for both delivery box and for the product inside the box. Speedy delivery. Very impressed with the attention to detail. Very satisfied and highly recommend. I will absolutely purchase from them again.
8 September 2026
Reply from ABASK
Hi Rita,
Thank you so much for such a wonderful review.
We’re delighted that your first order with ABASK made such a great impression, from the speedy delivery to the packaging and attention to detail.
The Woven Leather Large Wash Bag by F. Hammann is a fabulous choice, beautifully crafted from finely woven natural leather and designed to be enjoyed for many years.
It’s especially lovely to hear that you’ll be shopping with us again, and we very much look forward to welcoming you back to ABASK.
Warmest wishes,
The ABASK Team
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