Cretecars Reviews 

Great experience with Genuine Car Rentals. The car was new and in excellent condition, with no issues at all during the hire. Customer service was also friendly, helpful, and professional from start to finish. I’d happily recommend them and use them again

Friendly, efficient and competitively priced. No nonsense & very easy to deal with - highly recommend.

It was a fast service and true to words experience. No hidden cost or small letters. Everything went as planed and everyone was friendly and efficient. Highly recommend it.

Was very happy with the car we had a jeep adventure very good condition for a rental.
They picked me up and took me in the car to the office we sorted paperwork and than I could drive back to pick up my family was less than 10min prompt pickup even though we where early good communication with the company and no waiting in queues for ages.
The person I delt with was polite and helpful made everything clear.
On returning the car was just as easy drop family off drive to drop off area 200m away and have a lift back no messing around no waiting about great service highly recommend and would use again.

I'M VERY PLEASED WITH THE SERVICE, BEST CAR RENTAL EXPIRIENCE!!

My experience with Cretecars was great. Their cars are the best and their professionalism and care made my experience smooth and without any issue. I go to Crete quite often and they are my number one choice.

I have rented vehicles from Cretecars on multiple occasions over the last few years. They offer an impeccable service and a range of cars, always in perfect condition. The booking process is fast and efficient, and communication always prompt. The no-deposit insurance is an extra benefit that most corporate companies such as Avis or Hertz do not offer. In have rented cars all over the world and I would be hard pressed to name a friendlier and more reliable company. Cretan hospitality at its best!

We were very pleased with our car. Thank you for everything.

Fantastic experience with Christos and Maria from Crete Cars, from start to finish! The booking was straightforward, and the pickup from Heraklion airport was incredibly smooth and efficient. The staff were professional, polite, and explained everything clearly. The car was clean, well-maintained, and in excellent condition. Highly recommend this company for a hassle-free rental!

Only use Crete Cars. Most trusfull service

As a mom traveling with my family in Crete, renting a car from cretecars.com turned out to be a great choice. Everything was simple and easy from the start, which is exactly what you need when you’re with kids.
The staff were very kind and patient, and they made sure we had everything we needed. The car was clean, comfortable, and felt very safe for our family trips around the island.
It really helped make our holiday more relaxed and enjoyable. I’d happily recommend cretecars.com to other families visiting Crete!

I rented a van from them online on December 25, 2025 for pickup at the Heraklion airport on March 8, 2026. Received email confirmation with a reservation number. Arriving by plane. They said they would meet us at Arrivals. They did not show up. 5 of us wanted for 2 hours. No show. I walked over to their office. No one there. Had to rent 2 cars from Avis at a higher price.

We enquired to hire a car for 2 weeks. They messaged back asking for passport, driving license details etc.
once we had responded & forwarded paperwork they said they had no cars available!
Seems very strange asking for personal details 🤔

Great experience! No hidden charges! No deposit, pay by cash or debit card when you arrive, 2 steps from Heraklion airport!
A guy came to the airport and brought us to the car. Cinquecento hybrid, 270€ for 7 days , fully insurance ( even tyres) and 2 drivers.
The guy was very kind and gave us all the instructions needed! He recognised us ( me and my friend) when we returned the car and asked us about the trip, very kind of him, we really appreciated it!
We start from Heraklion and then moved everyday: Malia, Vai, Mirabello bay, Rethymno, Chania, Elafonisi , Kissamos ( we took the cruise to Balos, because we weren't allowed by contract to go there by car, the street is not good and very long)
Great Company! We recommend it!!!

I used this company 1week ago and there were no hidden charges, great service and no problem , I would highly recommended to anyone
The representative was waiting for us upon arrival, name on a board, escorted us to the lot which is across the road and extremely helpful, best price by far when researching , I also had reservations prior to booking due to being 900euro cheaper but would highly recommend to anyone, great experience

Ordered car on line with no deposit neccesary.Arrived to meet and greet at airport late evening . Driven by her to a office off apron whilst partner was told to wait at terminal for me later . When we got there i repeated that i was paying by card . Told by her that my cards would not function after two attempts to pay . Had to return to terminal buliding again to withdraw cash E300 to pay . Only receipt her initials on contract . Checked my net bank and found that she had cancelled the transactions twice . No other problems , but this stinks .

I would rate zero stars if possible.
This firm lie about emails being sent and attempt to put the customer in vehicles with 130k plus on the clock,broken door handles and seats that don’t lift up to give access to rear seat passengers.
I was refused a refund and luckily for them another similar vehicle came off rent whilst we were waiting for them to sort something out.
This ruined the start to our holiday and I will not be using them again