ClickUp Reviews 

681
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 288 reviews, reviewers had a great experience with this company. Customers truly love how the comprehensive all-in-one workspace simplifies daily task tracking, boosts team collaboration, and integrates smart artificial intelligence features to save time. Reviewers frequently praise the exceptional customizability and user-friendly design that adapts smoothly to various project workflows from start to finish. However, some reviewers were not happy with performance bugs, noting that the mobile application occasionally crashes and slows down under heavy loads. A few other people also felt that certain advanced features are overly restricted on paid tiers or that managing permissions and data access can be frustrating.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform centralizes everything in... See more

Application

Clients share positive opinions on app, noting that it effectively consolidates tasks, time tracking, and... See more

Product

Customers had ambiguous experiences with the product. Reviewers appreciate its powerful all-in-one project... See more

Artificial intelligence

People report positive experiences with artificial intelligence, noting that built-in tools help stay... See more

Website

Customers consistently note ambiguous experiences with website features and overall usability. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Project management for teams? The best tool to easily track tasks and collaborate with team members. The AI bit has now elevated it a lot, so I'm happy to have been using it for a while now. I think i... See more

Rated 5 out of 5 stars

I really like this app, and I'm happy my job introduced it as a staple. It simplifies a lot of daily tasks, provides a better overview of what needs to be done, and allows for a seamless place to hav... See more

Rated 5 out of 5 stars

I'm an immigration attorney and I use ClickUp to manage all my cases. The different views for our open matters work so well for my staff, we like different versions and can each use what we like. We m... See more

Rated 5 out of 5 stars

Production Company We use this tool for alot of sales and production tracking. My favourite addition is the Ai built into the workspace so I am not navigating to another Ai site etc. It allows me... See more


Company details

  1. Software company

Written by the company

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.


Contact info

4.1

Great

TrustScore 4 out of 5

681 reviews

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No recent history of asking for reviews

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4.1

All reviews

(681)

333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great tool for organizing work

ClickUp has made it much easier to organize my daily work and keep track of tasks in one place. I especially like how Tasks, Docs, and AI features work together. ClickUp Brain also helps me summarize information and get started on tasks faster. There’s a lot of functionality, but once you get used to it, it can save a lot of time and reduce the need to switch between different tools.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Hands down the best management tool

It is hands down the best Business, project and team management tool. with exceptional AI features like Brain and their AI agents make the basic tasks run on autopilot. you can literally replace all your communication, management, team and product management tools with Clickup. or if you ont want to replace all, you can just integrate them with your Clickup workspace just create and ask an AI agent and they will guide you through

7 September 2026
Unprompted review
Rated 5 out of 5 stars

ClickUp BrainMax changed how I work

ClickUp Brain changed how I work
I've been using ClickUp to manage my sales routes, certification tracking, and day-to-day planning, and it's been solid. But the real game-changer? ClickUp Brain.
It helps me plan client visits, organize my training pipeline, draft messages, and think through problems, all without leaving the app. It's like having a sharp teammate available 24/7 who actually knows my workspace and what I'm working on.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

A flexible tool that can grow with your business

I’ve been using ClickUp since 2020, both for my own work and with clients. I liked the platform so much that I eventually built part of my business around it - today I help small companies in Poland implement ClickUp and organize their processes and everyday work.

What I value most is how flexible ClickUp is. You can start with a very simple setup and gradually build a more advanced system as the company grows.

There are many features I like, but AI Notetaker is probably my favorite right now. I have a lot of meetings, and having notes and action items captured automatically saves me a lot of time and helps make sure nothing gets missed.

ClickUp has a lot of functionality, which can sometimes feel overwhelming at the beginning, but when the workspace is designed around real processes instead of using every available feature, it becomes a very powerful tool.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

The project management tool that actually grows with you

I've been using ClickUp professionally for years, implementing it for clients across different industries. What sets it apart is how flexible and deep it is: from simple task management to complex multi-team workflows, it handles everything in one place. The recent addition of Brain (ClickUp AI) has been a massive leap. It pulls real context from my workspace, tasks, docs, people, and gives me answers and summaries I'd normally spend 20+ minutes compiling myself. The platform keeps shipping meaningful updates, and the community around it is genuinely one of the best in the SaaS space. If you're serious about how your team works, ClickUp is worth the investment.

2 September 2026
Unprompted review
Rated 4 out of 5 stars

Great tool for flexible project management

ClickUp has been really helpful for managing our team's tasks and projects. The task management features are comprehensive — from list, board, to timeline views — so the team can pick whichever layout works best for them. Integrations with other tools are also pretty smooth, which makes our daily workflow easier.

The user experience is intuitive enough for the basic features, though it did take some time to explore everything at first since there's a lot packed in. The mobile app also helps us keep track of team progress while we're out of the office.

Overall, our experience with ClickUp for day-to-day project management has been quite positive.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

ClickUp runs my entire agency. Not exaggerating.

I manage operations for a digital marketing agency with 5 active clients and close to 100 content pieces shipping every month. ClickUp isn't just our project management tool, it's literally our operating system.Client onboarding pipelines, content production workflows, automated status-driven handoffs, AI-generated briefs using Brain², custom onboarding forms by industry, and even a Super Agent that follows up on overdue tasks so I don't have to. All inside one platform. Before ClickUp, we were juggling spreadsheets, group chats, and a lot of "did you see my message?" Now, every process from contract signing to post scheduling lives in one place. My team knows exactly where things are and what to do next without me chasing anyone. The learning curve is real, but once you build it out the way your business actually works, nothing else comes close. Docs, Chat, Automations, Brain², Super Agents: the depth of what you can build here is unmatched. If you're running an agency and you're not on ClickUp, you're working harder than you need to.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Essential workspace engine for managing complex development workflows

I've been relying heavily on ClickUp to structure my software development sprints, project architectures, and task management. What sets it apart is how much manual context switching it eliminates. Combining ClickUp Automations with ClickUp Brain has significantly reduced repetitive administrative work during daily sprints.

The platform is packed with customization, allowing you to tailor spaces, docs, and lists exactly to your engineering workflow. It genuinely centralizes everything in one cohesive hub.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a positive experience using…

I’ve had a positive experience using ClickUp for managing product development and coordinating work across different teams. It helps me keep tasks, priorities, documentation, and project progress organized in one place.

What I particularly like is the flexibility. I can use it for everything from daily task management to product planning and tracking larger projects. The dashboards and different views also make it easier to understand progress without constantly switching between multiple tools.

Overall, ClickUp has helped make my workflow more structured and transparent, especially when working with cross-functional teams.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

ClickUp User Since 2022

I've been using ClickUp since 2022. The flexibility of custom fields has enabled versatile workflows for all my work needs and creative projects. I've been enjoying the recent updates to Brain2, which have saved significant time when building new workflows. I wish they had the tool sooner!

27 August 2026
Unprompted review
Rated 5 out of 5 stars

I've been using clickup since 2 years…

I've been using clickup since 2 years now, and it has been such an incredible app to ease and manage my daily tasks in the form of tickets, it has too much possibilities that I can setup any kind of automation on any of the ticket on it, Really found it so productive app that saves me alot of time daily. Thank you

27 August 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars for Immigration Case Management

I'm an immigration attorney and I use ClickUp to manage all my cases. The different views for our open matters work so well for my staff, we like different versions and can each use what we like. We moved our daily chats to ClickUp because everything is easier in one place. A random message I send to my EA can become a trackable task with two clicks. The search feature is dynamic and smart, searching our chats, the matters, my calendar, all in one. And then the Brain AI feature knows us and can help us stay more organized and more efficient. 5 stars.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

pretty good for time tracking

been using clickup for a bit now, time tracking is actually really good ngl. tasks stay pretty organized too which helps a lot when things get busy. not perfect, ui can feel a bit much sometimes but overall does the job well and made things easier for our team

1 November 2025
Unprompted review
Rated 5 out of 5 stars

The only tool that actually replaced multiple apps

We run our entire Customer Success operation out of ClickUp at Skan AI. Task management, reporting, resource allocation, cross-team coordination, it all lives in one place. Brain (their AI) has been a game-changer for automating weekly reports and summarizing across projects. The learning curve is real, but once you're in, you don't want anything else. We went from juggling spreadsheets, Slack threads, and docs to a single workspace. Genuinely can't imagine going back.

Pros: All-in-one workspace, powerful automations, Brain AI saves hours weekly, flexible hierarchy (Spaces/Folders/Lists), great API

Cons: Can feel overwhelming for new users, mobile app lags behind desktop

19 August 2026
Unprompted review
Rated 4 out of 5 stars

Four tools became one, and it mostly runs itself

ClickUp replaced four tools for my team (Excel, Microsoft Project, Google Docs, Notepad) and now runs our enterprise course training tracker. Automations handle the drudgery: finish dates recalculate from start dates, tasks flag themselves At Risk when they fall behind, and assignees get notified automatically. Dashboards give stakeholders live status without status meetings. The built-in AI is genuinely useful too; it built us an Excel export template for bulk task updates and gives me a daily briefing against the plan. Honest caveats: the depth means a real learning curve for new team members, and very large lists can feel sluggish at times. Once your procedures are set up, it mostly runs itself.

18 August 2026
Unprompted review

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