Cicli Corsa Reviews 

2,586
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that browsing and placing orders through the digital platform is completely seamless, ensuring that products arrive quickly, securely, and in pristine condition. Many people deeply appreciate the responsive customer support team for offering expert advice, listening closely to special requests, and managing intricate custom orders with exceptional care, efficiency, and ongoing communication. Some reviewers were not happy with delivery times. Shoppers occasionally pointed out that international shipping can sometimes feel excessive, with a few individuals experiencing unexpected delays or tracking issues involving specific overseas delivery partners. Others mentioned waiting longer than expected for small components to clear customs or arrive safely at their destination.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast international shipping... See more

Product

Customers report great satisfaction with product quality, noting items arrive in excellent condition and... See more

Service

People report high satisfaction with the service, highlighting an easy, transparent, and trouble-free... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are attentive, knowledgeable,... See more

Order

Clients share positive opinions on order experiences, highlighting clear website navigation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No fuss, easy to deal with business. Good advice and stock of stuff not available here in Australia. Staff responded promptly and goods shipped in a timely manner. Also appreciate the online video h... See more

Company replied

Rated 5 out of 5 stars

Thanks again for listening to my "special order" request for a partial Campagnolo Record 13 grouppo. The electronic shifting will improve my De Rosa Idol I purchased 5 years ago from Cicli Corsa, rep... See more

Company replied

Rated 5 out of 5 stars

Attentive to your needs. Fast shipping to Okinawa, Japan. Top-notch customer service from start to finish. Highly recommended. Been using them for many years, from S-Works, Tarmac SL7, SL8, and no... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service and precise communication. With any purchase from overseas, you want to make sure that you know the status every step of the way. Cicli Corsa and my amico Stefano kept me u... See more

Company replied


Company details

  1. Bicycle Shop
  2. Bicycle wholesale
  3. Bike accessories store

About Cicli Corsa

Written by the company

Cicli Corsa Logo

The Italian Online Cycling Shop


Cicli Corsa is an Italian online cycling store founded in 2012, specializing in high-end road bikes, components, wheels, and cycling accessories from the world's leading brands.

We serve cyclists worldwide with a focus on quality products, competitive pricing, and fast, reliable service.

Our strength is customer service: we provide personalized support before and after purchase to help every rider choose the right setup with confidence.


Explore Cicli Corsa:

Visit the Website - ciclicorsa.com

See all Bike Brands


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(2,586)

221 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible service

Terrible service. After 2 weeks, and paying more than 20 euros for the shipping, still didnt get the 2 screws i ordered. Terrible, 0 recommendable. You should change your shipping partner and allow for normal post.

3 June 2026
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Reply from Cicli Corsa

Hi,

We're truly sorry your order hasn't reached you yet — this is well below the experience we want our customers to have, and we completely understand your frustration.

For some context: your order was confirmed on 30 May. Because of the weekend and a national holiday we couldn't ship right away, and we let you know about this at the time. The parcel went out on 3 June via FedEx.

We agree that a 12-day transit to Switzerland is not acceptable. Part of the delay seems to be customs clearance, and the tracking shows a first delivery attempt on Thursday 11 June that couldn't be completed. Delivery has been rescheduled for today and we very much hope it arrives.

We've also opened a case with FedEx to understand exactly what went wrong. If it turns out to be a failure on their side, we'll claim a refund and pass it straight on to you.

For Switzerland our average delivery time is 5–7 working days, so this is clearly an exception. We stopped offering standard postal shipping because we found it consistently unreliable, and couriers normally give our customers far better speed and tracking.

One of our team is sending you a support email right now — just reply with anything you need and we'll take care of it.

Again, our sincere apologies for the wait.

Rated 5 out of 5 stars

The only store that had a special…

The only store that had a special campagnolo spare part in stock. Super fast delivery.

Thank you

25 May 2026
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Reply from Cicli Corsa

Ciao, We really appreciate it! Hard-to-find Campagnolo parts are our speciality, glad we could deliver, fast.

Rated 5 out of 5 stars

What's not to like?

Good selection, fair pricing, quick shipping. What's not to like?

26 May 2026
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Reply from Cicli Corsa

Hi Larry, Thank you for your feedback, great selection, fair pricing and fast shipping is exactly what we strive for every day.

Rated 5 out of 5 stars

A+ Experience

I had an absolutely fantastic experience working with Andrea Maffioletti and the team at Cicli Corsa. From start to finish, the customer experience was professional, responsive, and genuinely enjoyable. Communication was incredibly easy and straightforward — Andrea always replied quickly, answered every question thoroughly, and made the entire process feel smooth and well organized.

What really stood out was the level of care and attention given throughout the experience. Every interaction felt well documented and customer-focused, which gave me a lot of confidence along the way. Andrea was also extremely patient and helpful when discussing options and alternatives, especially while dealing with my admittedly perfectionist attitude — somehow they managed to tolerate all my obsessive questions with kindness and professionalism!

A huge thank you to Andrea for the outstanding support, expertise, and dedication to customer satisfaction. It’s rare to find this level of service these days, and I truly appreciate the positive experience. Highly recommended!

21 May 2026
Unprompted review
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Reply from Cicli Corsa

Hi Dino, thank you so much for your kind words and for taking the time to share your wonderful experience—Andrea and the team truly appreciate it!

Rated 5 out of 5 stars

quick response great service

quick response great service. direct to the point

18 May 2026
Unprompted review
Cicli Corsa logo

Reply from Cicli Corsa

Hi, Thank you so much. Glad you were happy with our quick support and service.

Rated 5 out of 5 stars

Excellent Customer Service and Precise Communication

Excellent customer service and precise communication. With any purchase from overseas, you want to make sure that you know the status every step of the way. Cicli Corsa and my amico Stefano kept me updated every step of the way. Excellent communication and clear process steps in regards to status, shipping, warranty, etc. Everything vital that you need to know was professionally presented. Highly recommend working with this company!!

29 April 2026
Unprompted review
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Reply from Cicli Corsa

Hi JB, thank you for your feedback! We're glad our communication met your expectations. Enjoy your purchase!

Rated 5 out of 5 stars

Easy Peasy

They had exactly what I needed in stock, arrived in great condition. Even reached out to let me know the item had shipped. Arrived in a timely fashion.

Honestly vastly greater experience than trying to scource from the U.S.

30 March 2026
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Reply from Cicli Corsa

Hi Nathan, Thank you so much!

Rated 5 out of 5 stars

Fast

Fast, efficient service, top-quality products—everything you're looking for in an online purchase.

9 April 2026
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Reply from Cicli Corsa

Hi Alcy, Thank you!

Rated 4 out of 5 stars

Quality Justifies Price

A bit on the pricier side, but the quality definitely makes it worth it. My husband loves his hat, and it’s the exact same style worn by Wesley Snipes in White Men Can’t Jump, which makes it even cooler. Shipping to the U.S. was reasonable considering it came from Italy, but the information about duties and taxes was confusing.

13 April 2026
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Reply from Cicli Corsa

Ciao Joline, Thanks for the honest feedback! Glad the hat was a hit. We're sorry for the confusion around duties and taxes, but thanks to you we've worked hard to improve and perfect this process.

Rated 5 out of 5 stars

Great first experience

I was kept up to date as soon as my order was dispatched and any queries I had was promptly answered. My order arrived before the estimated arrival date and was very well packaged.

8 April 2026
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Reply from Cicli Corsa

Hi Shaheed, Thank you very much!

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