Check-in scan. Tu app de registro de huéspedes. Reviews 

52
TrustScore 4.5 out of 5

4.5

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Company details

  1. Software company

Written by the company

Check-in Scan te ofrece: Escanear, firmar y enviar los partes de viajeros en cuestión de segundos desde tu móvil: Envío del Registro de Viajeros a SES Hospedajes, Mossos d´Esguadra y Enrtzaintza; Creación del Parte/Libro de viajeros automático; Panel de control accesible 24/7 con tu historial de Check-ins, partes de viajeros, libros de registro; Almacenamiento en la nube; Check-in online con sincronización automática de reservas; Auto Check-in mediante código QR; Check-in Presencial – Pre check-in con enlace; Agentes/Dispositivos ilimitados; Exportación de datos a excel, PDF o imprimir; API de Integración; El mejor soporte del mercado; Check-in offline; Multidioma; Lectura de pasaportes y documentos de identidad.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.5

All reviews

(52)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Great App

We have contracted check-in scan for over a year. I only have good things to say about them. They are always fast to respond to support requests, the software is easy to use and we never had any customer complaints. Highly reccommend!

30 July 2026
Unprompted review
Check-in scan. Tu app de registro de huéspedes. logo

Reply from Check-in scan. Tu app de registro de huéspedes.

Hello! Thank you for your review. Best regards!

Rated 5 out of 5 stars

Prompt and efficient communication and support.

Prompt and efficient communication, queries always answered and support given.

3 March 2026
Unprompted review
Check-in scan. Tu app de registro de huéspedes. logo

Reply from Check-in scan. Tu app de registro de huéspedes.

Thank you very much for your trust and for sharing your experience! 😊

We are glad to have you with us and will continue working to always offer you the best service.

-The Check-in Scan team

Rated 5 out of 5 stars

I've been using Check-in Scan for my tourism aparment

I've been using Check-in Scan for my tourism apartment for many years. Their customer service is very fast and efficient, and they adapt quickly according to new laws and expectations with regards to guest registrations. Their app is very easy for the guests to do their check-in in advance. I recommend Check-in Scan!

27 January 2025
Unprompted review
Rated 5 out of 5 stars

A good investment that saves time.

I have been using Check in Scan for years. It is easy to use, guests are sent the link to check in, and 90% check in themselves in advance. It saves me a lot of work. Customer service works exceptionally well, no AI hassle, and good and quick responses. I am very satisfied and recommend it to everyone!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Checkinscan have helped us so much

Checkinscan have helped us so much. It has completely changed our check-in process for the better. There is basically no waiting time and all our guests seem at ease with the software. Thank you to Danillo for getting it set up for us.

1 October 2025
Unprompted review
Rated 2 out of 5 stars

Jacked prices by 2.5x

We have used Checkinscan since 2022 to process Guardia Civil registrations for a holiday rental home. We are not renewing our subscription this year. We don't work with companies who jack up their prices from €40 a year to €100 a year for the same service. Yes, Spanish law changed and development work was needed, but this price rise is entirely excessive. The service works, but is clunky. The UI is unsophisticated and guests report it can take a couple of goes to get through the process. So all in all, at this price we think it is simply no longer worth it and we will no longer be using Checkinscan.

17 April 2025
Rated 5 out of 5 stars

Great Spain guest registration app

The app, which exists both online and in a browser checks guests into a rental properties in Spain according to the local guest registration law. It's working great for me. I did have one gremlin where an optional field turned out to be mandatory (becaus ethey vary by police force registered with) and the support team helped me out immediately. We have registed 5 guests plus ourselves and I've had no real complaints. This even includes e.g. Polish guests registering in english - so it must be fairly simple to use. The only thing the vendor can't help with is registering with Guardia Civil or Policia Local as you have to take your ID and do that in person. Shame as its a bit hard :) Not really the app's problem though so 5 stars.

16 July 2024
Unprompted review
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