Have been after a black face Deepsea for sometime. Found the right watch, with a bit of an old fashioned ‘haggle’ managed or close the deal at a fantastic price! Even having breached a major cardina... See more
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Since 1830, Charles Fish is a family-run business with a focus on sustainability. Our pre-loved jewellery offers great value, passing our savings onto you. Our watch selection features favourites from luxury brands such as Rolex, Omega, Patek Philippe, Audemars Piguet & more, while our in-house watch experts will guide you in your purchase options every step of the way.
With more than 200 years of heritage, we curate unique pieces for all styles & budgets. From timeless rings to statement bracelets & classic watches, our ever-evolving collection has something special just for you - with new arrivals of every kind every single week.
Every item is authenticated by our in-house experts for quality and timeless appeal.
114 High Street, E17 7JY, London, United Kingdom
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Brilliant service from Charles Fish!
That good i went back to buy another 😆
Very professional and highly recommended.
I’ll be back for more 😆
Thanks guys!
First time using Charles Fish, found a beautiful ring. Delivery was swift and item arrived as described. Really pleased and would definitely use again.
Exceptional service
Very happy with the sale of my Panerai watch to C Fish.
Excellent communication and prompt payment.
Reply from Charles Fish Online
Reply from Charles Fish Online
Great service and advice will shop with them again and look forward to doing so
Reply from Charles Fish Online
Just bought a Submariner from you and am very happy with it. I had some difficulty paying by card as my bank apparently was receiving the confirmations they needed from their bank. I then rang the shop and they very kindly sent me an invoice and I was then able to pay by Bank Transfer. I rang the shop and they confirmed receipt and dispatched the watch by DPD and it arrived by 9:30 next day. The watch was in very good condition. For it's age (except for small dent in the clasp which would be easy to miss). Took the watch to my local jewellers and had 2 links removed so it would fit my skinny wrist! and it now looks very smart.
Excellent service and product. Would definitely buy from them again
Well done to them and also DPD.
Reply from Charles Fish Online
I found Charles Fish to be a totally professional company who dealt with my purchase perfectly. All the communication from them kept me totally up to date and when my purchase arrived , I found it to be beautifully packaged and the ring was as beautiful as I thought it would be. The receipt for my ring was presented in a little wallet, which will keep it safe. I would certainly want to use Charles Fish again (please Santa) ❤️
Reply from Charles Fish Online
The perfect gift! The piece of jewellery was exactly what I had been searching for and was a reasonable price. The delivery always smooth and swift and I couldn’t recommend the experience more.
Reply from Charles Fish Online
Absolutely delighted with my recent purchase from Charles Fish Online — a Breitling Bentley Chronograph. The watch is amazing, absolutely perfect, and exactly what I was looking for.
From start to finish, I received excellent service, and their support was brilliant whenever I had a query. They were professional, helpful and made the whole buying experience a pleasure.
It’s a definite 10/10 from me, and I’ll definitely be back when it’s time for my next watch. Highly recommended! ⌚️👏
Reply from Charles Fish Online
Very happy with my watch, accurate descriptions and photos, arrived quickly. Really happy.
Reply from Charles Fish Online
Great customer service and prompt delivery good customer service and great service
Reply from Charles Fish Online
Reply from Charles Fish Online
Reply from Charles Fish Online
Wonderful experience overall. Beautiful piece of jewellery and fast delivery.
Reply from Charles Fish Online
Made me a decent offer on my watches which I accepted. Sent a DHL label which I printed off and packaged them up.Had them collected from home on Wednesday, arrived to them on Thursday, they got checked over on Friday and got money in my account later that day. Excellent service and will use again soon
Reply from Charles Fish Online
Great service throughout, highly recommended, every thing as described,fast well packaged delivery.
Reply from Charles Fish Online
I bought diamond heart earrings and couldn’t be more happier. Arrived really nicely packed and on time. Thank you will be back to purchase more ❤️
Reply from Charles Fish Online
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