I very rarely leave reviews due to my busy lifestyle of running a business, working a full time job and raising a little boy but I genuinely feel the need to share what an excellent service Olivia a... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I’ve used Charles & Dean on a couple of occasions, Tim has been absolutely fantastic in finding us the correct finance. I never felt pushed into anything and he was straight up front all the way,... See more
Company replied
Really helpful and patient responses from Dorian and the team at Charles and Dean, making the process of buying a new car very easy. The amount of scenarios they ran really helped me make the right de... See more
Company replied
Fantastic experience working with Dylan & Cameron, extremely helpful, they went above and beyond to keep me happy and clear any obstacles in our path. This is the first time I’ve used Charles & Dean a... See more
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Company details
- #9 of 96 best companies in Finance broker
- #6 of 104 best companies in Alternative Financial Services
- #1 of 15 best companies in Auto broker
- #7 of 63 best companies in Car finance and loan company
- #11 of 169 best companies in Non-bank financial service
About Charles & Dean
Written by the company
About Us
At Charles & Dean, we offer finance solutions with a difference. We focus on you, and our knowledgeable specialists arrange bespoke and competitive finance packages suited to your unique circumstances. We pride ourselves in our approachable customer service.We can provide a range of independent finance options to help businesses and individuals thrive, from Asset and Vehicle finance through to Cash Flow finance.
We work collaboratively across all sectors, whatever your need – a specialist piece of equipment, new premises, increase innovation and growth reducing risk – we work to know you, tailoring solutions to enable your plans prosper.
We help individuals fund their dream cars whether it is a high value vintage car, supercar or daily run-around.
Through a network of trusted partnerships, in depth financial and market knowledge, we identify the best financial products and solutions that are right for you and your commercial needs.
Contact info
2, The Granary, Copthill Farm Enterprises, PE9 4TD, Stamford, United Kingdom
- 01780 763836
- info@charlesanddean.com
- charlesanddean.com
5.0
Excellent
950 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Outstanding customer service
Outstanding customer service, all questions answered. Great team!
27 August 2026
Great if let down by slow underwriters
30 August 2026
Unprompted review
The communication was excellent
The communication was excellent, and the process was so quick.
27 August 2026
Truely wowed!
I very rarely leave reviews due to my busy lifestyle of running a business, working a full time job and raising a little boy but I genuinely feel the need to share what an excellent service Olivia and the team gave me. The initial quotes for my new car were sent over very quickly and they helped me through everything step by step. Nothing was too much work for them and they made the experience seamless, easy and pleasant. I will 100% be returning in the future and also recommending any friends/family.
24 August 2026
Unprompted review
Reply from Charles & Dean
Thank you so much for taking the time to leave such a thoughtful review. We're delighted Olivia and the team made everything so straightforward and enjoyable, especially with how busy you are. Your recommendation and plans to return mean a great deal to us, and we look forward to helping you again in the future. Enjoy the Supra!
I’ve used Charles & Dean on a couple of…
I’ve used Charles & Dean on a couple of occasions, Tim has been absolutely fantastic in finding us the correct finance.
I never felt pushed into anything and he was straight up front all the way, he answered any of my questions (there was plenty of them) as honest as he could.
I look forward to working with them in the future.
Thanks again Tim and I’d highly recommend Charles & Dean.
24 August 2026
Unprompted review
Reply from Charles & Dean
Thank you for your fantastic review and for choosing Charles & Dean again. We're delighted Tim was able to find the right finance solution for you and make the process clear and straightforward throughout. We really appreciate your recommendation and look forward to working with you again in the future.
Excellent service from Dorian .
21 August 2026
Reply from Charles & Dean
Thank you for your kind review! We're delighted you had such a positive experience and really appreciate you taking the time to share your feedback.
Went above and beyond!
This is the second time I’ve used Charles and Dean, and once again the process was seamless from start to finish. Alex and Chloe went above and beyond to get the deal turned around quickly, keeping me updated at every stage and made the whole process straightforward and efficient.
I will be using them again and would definitely recommend their services.
20 August 2026
Reply from Charles & Dean
Thank you for choosing Charles & Dean again! We're delighted Alex and Chloe helped get everything arranged quickly and kept the process running smoothly. Your recommendation and continued custom mean a lot to us, and we look forward to helping you again in the future.
Great service
Great service, quick and easy. Pay out was within 24hrs of the paperwork being signed. Felix and Gracie were as efficient and organised as usual.
19 August 2026
Reply from Charles & Dean
Thank you for your great review! We're pleased everything was completed so promptly and that Felix and Gracie once again made the process straightforward. We really appreciate your continued trust in us. Enjoy the GT3!
Will Clark, Gracie Davidson and Felix Rouch
I would like to give a special mention to Will Clark, Gracie Davidson, and Felix Rouch. All three have been incredibly nice, helpful, and professional throughout the whole process. They were always friendly, patient, and willing to help whenever I had any questions.
I really appreciate the excellent customer service from all three of them. Thank you, Will, Gracie, and Felix, for making the whole experience so positive. Highly recommended!
19 August 2026
Reply from Charles & Dean
Thank you for such a lovely review and recommendation! We're delighted Will, Gracie and Felix made the experience such a positive one. We'll be sure to pass on your kind words to them all, and we really appreciate you taking the time to share your feedback.
3rd time of using Charles and Dean, speaks volumes!
3rd time of using you, that should tell a story!
The team were great acted quickly got everything in place forms sent out and returned, slight hiccup, but we still got to drawdown on time so our new Wheelchair accessible vehicle can be delivered Monday so we can carry on taking the people of Swale out and about when they’re confined to a wheelchair. A much needed service that just isn’t supplied by taxi services locally!
14 August 2026
Reply from Charles & Dean
Thank you for choosing us for the third time! We're delighted we could get everything arranged in time and help keep such an important service moving. It's fantastic to hear the new vehicle will allow you to continue making a real difference to people in your local community. We really appreciate your continued trust and look forward to helping you again.
Ever helpful
Ever helpful, always offering a wide variety of options and solutions to help me manage my business finances better.
15 August 2026
Reply from Charles & Dean
Thank you for your kind review! We're delighted our team continues to provide a range of solutions to suit your business needs. We really appreciate your continued trust and look forward to working with you again in the future.
Seamless and quick process
The team I worked with were so helpful, clear and concise with everything.
7 August 2026
Reply from Charles & Dean
Thank you for your lovely review! We're delighted you found everything easy to understand and that our team made the experience a positive one. We really appreciate you taking the time to share your feedback.
Excellent service
Excellent service. Quick, very communicative - thanks Cameron, Jack and Emily - highly recommend!
14 August 2026
Reply from Charles & Dean
Thank you for your fantastic review and recommendation! We're delighted Cameron, Jack and Emily made the process so quick and straightforward. We'll be sure to pass on your kind words to the team.
Reply from Charles & Dean
Thanks for this wonderful 5 star review, we really appreciate it!
Reply from Charles & Dean
Thanks for this great 5 star review. We really appreciate you choosing Charles & Dean!
Faultless
A special thank you to Oliver and Gracie for helping be buy one of my dream cars. I hope we can do business again in the future!
28 July 2026
Reply from Charles & Dean
Thank you for your great review! We’re so pleased Oliver and Gracie were able to help. We really appreciate your support and hope you’re enjoying your 911!
Reply from Charles & Dean
Thank you for your fantastic review! We're delighted to hear you had such a positive experience. We appreciate your kind words and hope to help you again in the future.
Excellent and very professional…
Excellent and very professional service.
From quotation to payment Charles & Dean make the process of purchase so much easier.
Highly recommended.
31 July 2026
Reply from Charles & Dean
Thank you for your wonderful review and recommendation. We're delighted to hear you found the process straightforward from start to finish. It was a pleasure to assist you, and we look forward to helping you again in the future.
Faultless service...
Faultless service by Jack and the rest of the team at Charles & Dean. Would definitely recommend them to anyone looking for car finance.
24 July 2026
Reply from Charles & Dean
Thank you for your fantastic review and recommendation. We're delighted you had such a positive experience with our team. We really appreciate your choosing us and look forward to helping you again in the future.
A great service provided with full…
A great service provided with full information given at all times.
I will definitely recommend your company in the future.
Thanks Again
Nick
31 July 2026
Reply from Charles & Dean
Thank you for your wonderful review, Nick. We're delighted you had such a positive experience and that you felt well informed throughout. We really appreciate your recommendation and look forward to helping you again in the future.
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